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Gillman Acura of North Houston

Houston, TX

Overview
Reviews
4.9
1,161 Reviews
Call Dealership (281) 821-1100
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18002 Interstate 45

Houston, TX

77090

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Showing 1,161 reviews

October 06, 2023

Gillman Acura is the best! The service work is always done efficiently and with great hospitality. I truly appreciate my service advisor and all of his efforts to make everythi More

by Kbroussard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Gillman Acura
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Oct 10, 2023 -

Gillman Acura of North Houston responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Garrett provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Gillman Acura Team

October 04, 2023

My first time having my car service in the Houston area. Easy to get to and Miguel gave me superb customer service. More

by lareed500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel in service dept, Gillman Acura
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Oct 06, 2023 -

Gillman Acura of North Houston responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Gillman Acura Team

Oct 06, 2023 -

Gillman Acura of North Houston responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Gillman Acura Team

October 02, 2023

Great place, clean, friendly. I got the car I've been wanting. It was fast and I was well educated on my car More

by bernadettecanezo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Oct 04, 2023 -

Gillman Acura of North Houston responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Gillman Acura Team

September 30, 2023

I have been servicing my car at Gillman for many years and always had a great experience. I recently bought a new car there and that experience was amazing as well. More

by alisonlee_79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
Report | Print
Oct 03, 2023 -

Gillman Acura of North Houston responded

Hi Alison, and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Gillman Acura Team

September 29, 2023

Customer service gas always been premium. Staff answered all my concerns and took the time to explain and show me tech things I wasn't sure how to do! More

by jpkluge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Gillman Acura
Report | Print
Oct 03, 2023 -

Gillman Acura of North Houston responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gillman Acura Team

September 29, 2023

Garrett is a great service agent! I was all auto service agent were a competent as Garrett. More

by mwoods
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Schultz
Report | Print
Oct 03, 2023 -

Gillman Acura of North Houston responded

Thank you for taking the time to share your kind feedback about Garrett. Each employee is a valued member of the Team Gillman Acura team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Gillman Acura Team

September 28, 2023

Great service. Always prompt and providing quick updates and explanations for services needed. Rebecca and Garrett are awesome service advisors and know me and my More

by mdeasis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bales, Garrett Schultz, Gillman Acura
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September 27, 2023

Ron in the service department always takes good care of me. The dealership is great as well. Bought two Acura's from them so far. Maybe trade in my MDX next year. More

by aroon.jasu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Sep 29, 2023 -

Gillman Acura of North Houston responded

Aroon, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gillman Acura Team

September 27, 2023

Arrived for our appointment as scheduled, and were greeted by Mr. Montes who was very pleasant to work with. Later on we were informed on everything that would need to be done and the cost. The next d More

by bv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Montes
Report | Print
Sep 29, 2023 -

Gillman Acura of North Houston responded

Thank you for writing this amazing review for our team! At Team Gillman Acura, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Gillman Acura Team

September 25, 2023

Very accommodating dealership and always a pleasure to work with. Garrett goes above and beyond to make the process as smooth as possible. More

by Kbroussard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Report | Print
Sep 27, 2023 -

Gillman Acura of North Houston responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Gillman Acura Team

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