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Gillespie Ford

Gurnee, IL

4.9
665 Reviews
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18834 West Grand Avenue

Gurnee, IL

60031

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Showing 665 reviews

February 08, 2013

This was one of the easiest car buying experiences I've had. The staff was exceptionally friendly & made me feel valued as a customer. If you're looking for a Ford, I recommend Gurnee Ford. More

by kenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 05, 2013

My experience with the sales manager at the time was great, Kyle Serwatka!! He made me very comfortable and made me feel like i was being dealt with fairly. After purchasing the vehicle i came back int More

by FordGurneeBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 05, 2013

I called looking for a specific vehicle I found on the internet. Errol Kaplan answered the phone and was very polite and helpful. I drove out over 60 miles and he had the truck clean and ready for a drive More

by kellyanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 01, 2013

Cecilio delivered exactly what I wanted at a very competitive price. The price I was quoted was exactly what I got when I showed up at the dealership. Jennifer, the finance manager, was fun to work More

by FusionSE w/ Ingot Grey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilio Ruiz
January 31, 2013

Craig Holsman from Gurnee Ford was wonderful! Craig was able to accomplish meeting my ever need over the phone. I went into Gurnee Ford to test drive a Ford Escape but the color that was on the lot was not More

by Heather14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
January 22, 2013

I went in with my 3 year told daughter and my father to get a new car (2013 Ford Focus). I stated I wanted to a price and I wouldnt seattle with anything higher and Errol Kaplan help me get a BETTER priced More

by Nicoalgeske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 18, 2013

Frank was very friendly and approachable. Our visit to Gurnee Ford was one of the nicest visit in a car dealership. He took good care of us and made sure that we had the car we wanted. He even took time More

by mark_y2k_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Schmidt
January 15, 2013

During my extensive vehicle search, I felt the sales pull and tug for a vehicle I did not want or was looking for. These guys at Gurnee Ford were relaxed about the entire experience and made me feel at ease More

by janunez14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 08, 2013

personnel was very friendly and knowledgeable no personnel was very friendly and knowledgeable no pressure buying event nice selection of vehicles (models and versions) staff worked hard to provid More

by darius69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 05, 2013

Cecilio was really helpful. He showed us multiple vehicles for comparison and we ended up buying a used vehicle that very night. He was really pleasant and we did not feel hassled or persuaded at al More

by torinap86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilio Ruiz
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