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Gillespie Ford
Gurnee, IL
712 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 712 reviews
August 13, 2026
Edgar and Mike were extremely helpful and patient throughout this buying experience. They addressed every call, text, email and concern. I would highly recommend, 20 out of 10 customer service. This throughout this buying experience. They addressed every call, text, email and concern. I would highly recommend, 20 out of 10 customer service. This is my second time buying with Gillespie and I will always use them for my car buying needs. They’re attentive, professional, and willing to work with any budget. I am very appreciative of the time and effort put forth over the last few months to ensure I am happy with my purchase More
by cynthiasmith26
Employees Worked With
Edgar, Mike
August 12, 2026
We had a great experience working with Edgar and team. Everything we asked for happened swiftly and efficiently . We appreciated all the timely communication and attention to detail. Everything we asked for happened swiftly and efficiently . We appreciated all the timely communication and attention to detail. More
by erters9251
Employees Worked With
Edgar
August 12, 2026
New car purchase was a pleasure not high pressure and all my questions were answered in a way I was able to understand. They even took the time to go completely over the vehicle and showed me how to set the my questions were answered in a way I was able to understand. They even took the time to go completely over the vehicle and showed me how to set the radio stations! Showed me how to check the oil, fill the washer and sight the coolant fill line. Showed me on the tires the air pressure needed. I was also introduced to the service team! The show room was very clean and quite active with others seeking new vehicles. I feel that I came to the right dealership and would encourage my family and friends to see for themselves why I chose Gillespie. 5 stars out of 5 stars More
by elmerf
Employees Worked With
Jim, Edgar, and service team Caitlyn and Michelle
