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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,616 Reviews

1,616 Reviews of Gettel Toyota of Bradenton - Service Center

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June 01, 2022

The service center is awful. I’ve been in the service center twice and called multiple times to have my paint recall taken care…. And still, over a year later, I’ve yet to be sch More

by Tiffany Benes
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Blair Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Gettel Toyota of Bradenton responded

We apologize it has taken so long for us to get you an appointment to get your recall done. We are looking into the issue and will be in touch shortly with the answers. Thank you.

May 31, 2022

I have been using Gettel Toyota of Bradenton since 2009 for my 2004 Toyota Highlander and when we purchased our 2nd Toyota Highlander in 2016 we still use them for service and maintenance. They are truly h More

by Colonel Verrier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your kind words and awesome review!

Jun 04, 2022 -

Colonel Verrier responded

As I've mentioned above I've been using Gettel Toyota of Bradenton since 2009 for our 2004 Highlander and also our 2016 Highlander. I've always received outstanding service by our service technician Chris Terrien. Keep up the great work - Respectfully; F. R. VERRIER, LTC, CA, USAR=R

May 31, 2022

always ready to help, great person. was quick and offered a fair price for the parts we required. it is great to meet this type of service. thank you. More

by azcui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lappe Gonzales
Jun 03, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review and kind words!

May 30, 2022

Took excessive time but very apologized and made some concessions. Work done as requested overall satisfied More

by TOMCO156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Voris
May 31, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review! We do apologize for the time for your service. We are working on this issue and next time it will be much better!

May 29, 2022

I will always bring my vehicles to Gettel Toyota of Bradenton because of the wonderful service team you've assembled - most importantly Monica Bailey and Chris Therrien More

by Cincinnatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Body
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review! We agree Monica and Chris are amazing and make a great team!

May 29, 2022

They performed great and was very nice. The job was done in a short time. More

by maliksharife43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jurek
May 30, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review!

May 29, 2022

Great service reps in Sabrina and James. Both are professional and personable. Vehicle was given a thorough check-up and necessary work completed when promised More

by arlene.f.seifert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jurek
May 30, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review! Sabrina and James are a great team and are both awesome!

May 27, 2022

Christopher is exceptional in explaining details about our Prius service and costs related to repair.. Very thorough and patient answering my questions. He is the best head of auto customer service I ha More

by cadvertis2
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your review! Chris is pretty awesome even if he is NOT perfect haha!

May 27, 2022

Service manager Christopher very professional Car was washed but interior was neglected Two valve steam caps missing after a full service? More

by smithwilliamg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your review. We do apologize for the two missing valve stem caps. We would be more than happy to mail them to you. Please call and ask for customer relations 941-756-5511 so we can get your address. Thank you.

May 31, 2022 -

smithwilliamg responded

I mention the two valve steam caps as a concern over the attention to detail from the mechanic....if he didn't bother with two minor valve caps ....what else might he have missed ???? As for mailing the missing valve steam caps m....please don't ....but my address would be a part of the service order

May 26, 2022

Very friendly service people at this service center. A comfort area to wait while you vehicle is being serviced. More

by meow250
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Therrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your amazing review!

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