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Gettel Toyota of Bradenton - Service Center

Bradenton, FL

4.4
1,616 Reviews

1,616 Reviews of Gettel Toyota of Bradenton - Service Center

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June 14, 2022

No free car wash as requested afterwards even though I asked. They were too busy. More

by Seantf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Hessel
Jun 18, 2022 -

Gettel Toyota of Bradenton responded

We apologize we did not provide the carwash you asked for. We will make sure that mistake does not happen again.

June 13, 2022

Great customer service. Quick and complete service. Everyone is so nice. Very happy with Toyota More

by DMUMPER77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hessel
Jun 14, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your 5 star review!

June 12, 2022

Always efficient and courteous. Wait is pleasant and never lengthy. Prices with coupons are ver reasonable. More

by GINGER.MARKHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review and kind words!

June 12, 2022

Always great service. Super nice employees. Just a little too busy. 2 hours for and oil change. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Warner
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your review and kind words. We are working on getting the wait time to a more reasonable wait time.

June 12, 2022

I was well informed and the whole process was efficient and smooth. Thanks Blair and Stacey! More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey
Jun 14, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review and kind words!

June 11, 2022

My experience with GETTEL service was as usual swift,courteous and professional i would recommend them to anyone More

by BOYDMCBEE56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Grigsby
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Voris
Jun 11, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review! We always want you to leave with a smile on your face after visiting with us.

June 11, 2022

The work was done well and the personnel were friendly. However, David Ridgway could use a great deal of remedial training in the use of voicemail. I left him FIVE (5) messages and he did not return one ca More

by courymj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Tetrault, David Ridgway
Jun 11, 2022 -

courymj responded

Need voicemail training.

June 10, 2022

They were courteous and first class from the beginning to end. Very happy I took my truck there, and will definitely go there again. Thanks especially to Dave and Chris 👍🏻 More

by Davediff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, David Hessel
Jun 11, 2022 -

Gettel Toyota of Bradenton responded

Thank you so much for your awesome review and kind words!

June 09, 2022

Bad customer service when problems arise bc uber cancels and noone knows. No communication whatsoever. More

by ANNETTEOLIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Voris
Jun 11, 2022 -

Gettel Toyota of Bradenton responded

We apologize for your experience here with us at Gettel Toyota of Bradenton. We are working on having better communications with Uber.

June 09, 2022

Everyone was professional and courteous. I was offered an Uber which helped a lot. They scheduled me on a busy day and serviced my car within hours. More

by vjagasia16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bitterhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Gettel Toyota of Bradenton responded

Thank you for your awesome review!

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