Gettel Toyota Ocala

Rob was an excellent sales person and now a friend. He was understanding to our needs and new the product very very well. We have recommended him to ALL our friends in The Villages. was understanding to our needs and new the product very very well. We have recommended him to ALL our friends in The Villages. More

If you want to consider a Toyota, don't waste your time going anywhere else. These guys ar on the ball. They make things happen....all action, not talk, talk, talk. In particular, Randy Rogers who is the " going anywhere else. These guys ar on the ball. They make things happen....all action, not talk, talk, talk. In particular, Randy Rogers who is the "Prius Gruru". More

Great attentiveness and knowledge to what i was looking for. Answered all questions- and was very outgoing. Worked diligently on getting me the best deal on my vehicle and always made me feel as if i was for. Answered all questions- and was very outgoing. Worked diligently on getting me the best deal on my vehicle and always made me feel as if i was his full attention...not hurrying me out to work on the next customer! More

Awesome buying experience. Rob made sure he found the "exact" car that I was looking for even when it was a tough find. He was professional, courteous, and knowledgable. He went beyond my expectations "exact" car that I was looking for even when it was a tough find. He was professional, courteous, and knowledgable. He went beyond my expectations on what a car buying experience should be. I will recommend Rob and your dealership to my family and friends, and will return when I am ready to buy again! More

Last week I went shopping for a new car. I owned a Certified Preowned Toyota 2004 Corolla which I purchased from Deluca Toyota w/only 7,000 miles on it. I loved my Corolla but my daughter is expectin Certified Preowned Toyota 2004 Corolla which I purchased from Deluca Toyota w/only 7,000 miles on it. I loved my Corolla but my daughter is expecting a baby & she needed a reliable car so I decided to give her my car & look for a new one. I've been driving for 37 years and have made several car purchases (a few of them new). I always wanted a "FIRE ENGINE RED" car but always settled for what was on the lot. This time I decided that I wasn't going to settle. I looked all over Ocala but decided to go back to Deluca because I love my 2004. Rob Napolitano came out to meet me & actually LISTENED to what I wanted. We looked around the lot for new & certified preowned and I decided that it was "new" I wanted. Unfortunately the "red" that Toyota has was not the "red" I wanted. We went for a test drive of a 2011 Corolla and decided that if he could get me a "red" one, then we would have a deal. Rob was GREAT! He listened! He heard me say "RED" and heard me say I was looking to have something I could afford! This was the BEST car buying experience I ever had. Rob made my deal hassle free. Right from the start he came up with an awesome deal and with assistance from another in the office, they located a "red" one for me & I took delivery Friday night 7/22. I am so very happy with my new car and in fact, decided that I do like the red that Toyota Corolla comes in better than the "fire engine red" that I originally wanted. I am now waiting to get the pin stripe put on which will be this Friday. What I really like about my whole experience is that I wasn't pressured into anything and I got exactaly what I wanted @ a price I can afford all because Rob listened to me in a very courteous & professional manner. He is a fabulous car saleman. More

I had many questions and concerns about Toyota, the model I was interested in, and financing. Rob spent a great deal of time with me. He answered the questions honestly, provided materials to back up his sta I was interested in, and financing. Rob spent a great deal of time with me. He answered the questions honestly, provided materials to back up his statements and was able to allay most of my concerns. I had done a great deal of research and had narrowed my choices to three autos. Based upon the experience I had with each dealer I elected to go with Deluca and Toyota. I was particularly pleased with the pricing and financing since I had done a fair amount of looking on the internet. I had some concerns which were addressed promptly and explained fully. No flim flam! The business people were very straight forward and arranged all the paper work easily and then explained each. I was particularly impressed with one small thing. I had left a change purse (toll money) in my trade in. It contained about $15.00 in bills and change. When the car was being cleaned up it was discovered. I was called, the purse was held for me, and I am very happy to say it was still full of quarters and $1.00 bills. I was impressed with the honesty. The follow up by the dealer was also a pleasant experience. Rob spent some time with me a few days after the purchase providing me with tutoring. More

A terrific experience working with Rob Napolitano and other staff members in purchasing a new Prius. They were responsive, knowledgeable, and very professional. In a tight supply situation Rob was able other staff members in purchasing a new Prius. They were responsive, knowledgeable, and very professional. In a tight supply situation Rob was able to locate model requested in a short period of time. More

this was my 3rd car purchased from deluca toyota,and each experience was absolutely wonderful.also my 3rd car purchased from ROB NAPOLITANO. he was very friendly,knowledgeable,and courteous the entire experi experience was absolutely wonderful.also my 3rd car purchased from ROB NAPOLITANO. he was very friendly,knowledgeable,and courteous the entire experience,as i was limited for time and had to go to work.he insured my car was clean and ready for me,and i was oriented to the controls and workings of my new car.overall,i would definitely recommend deluca toyota,especially ROB for my 3 great purchasing experiences.thank you deluca toyota and i LOVE my new corolla S!! More

I bought a used mini van and the delearship had everything ready paper work, vehicle, etc when I got there and there was no hidden costs. What they told me for the price and monthly payments was ex everything ready paper work, vehicle, etc when I got there and there was no hidden costs. What they told me for the price and monthly payments was exactly that. More

Been mostly happy with all aspects of service. One problem when you make an appointment for service a rep is assigned to you. When you arrive at that time and the assigned rep is busy you have to wait problem when you make an appointment for service a rep is assigned to you. When you arrive at that time and the assigned rep is busy you have to wait for him even though other reps are not busy and could serve you. Seems a waste of both our times. More