Gettel Toyota Ocala

Steve McCoy was the reason we bought at DeLuca. A Veteran, who is personable and sincere,he handled our sales and resolved all questions, without interruption. He made us feel like valuable customer Veteran, who is personable and sincere,he handled our sales and resolved all questions, without interruption. He made us feel like valuable customers. He handled a complicated problem with my Bluetooth and he would not let me leave without resolving it, which took some time. His upbeat manner and knowledge of the vehicles, makes him an asset to your company. We enjoyed working with him to purchase our 2012 Prius which, so far, we are very happy with the vehicle. Enoch handled our financial papers efficiently and professionally. We appreciated his efficiency. More

Steve McCoy was very helpful. Everything went smoothly. I got the van at a good price. Steve was honest and willing to fix anything I found wrong. The carfax report was ready when I arrived. The staff at Del got the van at a good price. Steve was honest and willing to fix anything I found wrong. The carfax report was ready when I arrived. The staff at Deluca really go out of their way to get you a good deal. More

Very impressed with Justin Prather answering all our questions and allowing us to take an extended test drive of more than one vehicle so we could compare them to see which suited our needs best. We we questions and allowing us to take an extended test drive of more than one vehicle so we could compare them to see which suited our needs best. We were happy that they made the deal work for us right away instead of our original intent to buy in July. He also took the time to program the bluetooth & openers for us which was very helpful since we aren't very tech savy. Dan in financing did a fantastic job on getting the payments to work out when the computer was giving information that didn't correspond with the deal we had agreed to. Overall a fantastic experience and will be glad to recommend DeLuca and Justin to anyone in the market for a car. More

Being the third car purchased at your dealership, let me Being the third car purchased at your dealership, let me say that the first experience was very enjoyable and pleasent, so much so that we retu Being the third car purchased at your dealership, let me say that the first experience was very enjoyable and pleasent, so much so that we returned and purchased another vehicle two years later. We found this to be another equally enjoyable. Then thinking, surely this must be some kind of a dream, we returned a third time just to make sure we weren't really in lala land. Then after the deal was completed, we found that indeed, this was the real thing. We were and are completely and totally satisfied with all and everything involved, salesman, price, service and the product. WE ARE HOOKED ON DELUCA TOYOTA! More

My experience was way better than I could have ever hoped for! I have never had a good car buying experience...EVER! I down right cannot stand buying a car so had walked into the dealership prepared for it, for! I have never had a good car buying experience...EVER! I down right cannot stand buying a car so had walked into the dealership prepared for it, but was blessed by an amazing sales person! Neil went above and beyond and did everything he could to make the experience a pleasant one. I was not prepared to get a car and ended up buying one. The sales manager was so helpful and friendly. More

Have wanted a conventional Prius for years, went to look at the C to see if it would be viable option. It was too small, but Deluca had the exact car (model & color in a 2011 "leftover") that I lusted for at the C to see if it would be viable option. It was too small, but Deluca had the exact car (model & color in a 2011 "leftover") that I lusted for in stock in March 2012. Long and short, we bought it. Our salesman was Mike Jarmolock. He was easy going, and great to work with; no pressure at all, he got the sale. The entire staff was professional, but not stuffy. The after sale follow up was reasonable, without being overbearing. Have not had any issues to rate the service, therefore gave them a N/A on quality of work. This is our 2d car purchased from Deluca (husband bought a new Scion xB in 2006), so we are return customers. I rated the price "good" because these cars sell themselves and there is little negotiation. However, compared to the prices of the next closest dealer (Gainesville) the price was GREAT. More

My wife and I were treated with respect and Rudi went out of his way to locate the vehicles we were interested in. He always kept us informed as we waited for delivery and took all the time we wanted to go of his way to locate the vehicles we were interested in. He always kept us informed as we waited for delivery and took all the time we wanted to go over the vehicle, its accessories, and there operation. He always returned calls promptly, answering our questions. He treated us fairly with reguard to the pricing. More

My experience with Justin Prather at Deluca was absolutely wonderful. He bent over backward for me and made sure I was comfortable and okay with everything. I just bought a highlander from him and absolutely wonderful. He bent over backward for me and made sure I was comfortable and okay with everything. I just bought a highlander from him and I love it! I will recommend him to all my friends and family looking for a car. He is a very sweet and kind young man. More

When I first got to the dealership, I got somewhat of a run-around; I was passed off from salesman to salesman, because the person that I had initially spoken with on the phone wasn't in. That was somewhat run-around; I was passed off from salesman to salesman, because the person that I had initially spoken with on the phone wasn't in. That was somewhat frustrating, especially since I had drive from two hours away just to specifically purchase from this dealership. It sort of felt like my business wasn't important. We were approached by a salesman, though, who asked if we needed help, so we went with him (Justin Prather). He was very friendly and helpful, which made up for the initial bad experience. Justin was very helpful and really went to bat for us with getting the fair price that we wanted. Enoch Mikell was also quite helpful, though I did seem to have some communication issues with him after I had left the dealership. I had called and left a couple of messages, neither of which were returned. I only received a call from him (not a response to my initial phone calls) to ask about my credit union's information. When I called him back, I left a message on his cell phone, which I assumed he would return more promptly than his office phone. That was over two and a half weeks ago, and I still haven't received a response. That's something that was a little discouraging, as well. It would definitely be much better customer service to have even/especially the people in finance be as accessible as the salesman (Justin Prather) that had helped me. More

We can honestly say that this was the best car buying experience we've ever had. Honestly, from the moment we met Neil, both my husband and I knew that he was not the run of the mill car salesman, he was experience we've ever had. Honestly, from the moment we met Neil, both my husband and I knew that he was not the run of the mill car salesman, he was different. We appreciate the way he treated us always with the utmost respect, professionalism, honesty and consideration. Once we had selected our vehicle and returned from our test drive we prepared ourselves for the negotiating ordeal. To our surprise, Neil gathered some information and in a very short time returned to his desk with figures and financing options that fit comfortably within our budget. Honestly, we were expecting the worse and we prepared ourselves for the typical back and forth business. It never happened and we thank Neil and the friendly team of managers for making this a stress free purchase. My husband is a diabetic and desperately needed to eat, Neil brought us a menu from a neighboring restaurant and in less than 20 minutes we had a delicious meal brought to us at his desk. Yet another example of what made working with Neil and Deluca Toyota an absolute pleasure. I could go on and on but will just end by saying thank you Neil for coming to our home and saving us a return trip the next day. We drove off the Deluca Toyota property in our beautiful new vehicle satisfied beyond belief and we highly recommend Neil to all our friends and family. Deluca Toyota is extremely fortunate to have him. More