Gettel Toyota Ocala

Soliciting a Survey I was pleased with the service and the repairs and my service advsr was very friendly. I was offered a ride to work, but had one. The work was done I was pleased with the service and the repairs and my service advsr was very friendly. I was offered a ride to work, but had one. The work was done earlier than i thought and that is a good thing. The only thing--i don't mind being told that there will be a survey but i find it kind of strange to be told how to answer it. If my service was great, i'd rate it great. If it was poor, i'd rate it as poor. I thought it was weird when i was asked to reply in exceeds expectations all the way down. Thank you. More

Great Job DeLuca We went to DeLuca for our regular check-Up on our Camry. Mr. Rowles checked us in and also pointed out that we had something eating into the filter. H We went to DeLuca for our regular check-Up on our Camry. Mr. Rowles checked us in and also pointed out that we had something eating into the filter. He maintained the high quality level of customer service we have come to expect at DeLuca. While we were there we checked with our sales person, Jackson Quisenberry, to see when we could start on changing out our lease that was due to expire in the next few months. After he talked to his supervisors it was agreed that we could turn car in and get a new lease. With the help of Gina, Jackson's assistant, and Mr. Caputo, in the Finance Dept., we were out of the dealership in about two hours in a new lease. This is our 4th sales transaction with DeLuca and all but the one with Mr. Napolitano were handled with high quality professionalism. We have been servicing all our vehicles at DeLuca since we moved here 7 years ago and appreciate the top notch customer service we receive each time we are there. -- Raul and Debby Rodriguez More

Service Review All I expected it to be-Great It will be even better when you move to the new facilities. I hope that you will be in the new facilities when I next vi All I expected it to be-Great It will be even better when you move to the new facilities. I hope that you will be in the new facilities when I next visit for service. More

salesman brenan was very friendly and explained everything to me and went over everything on my new tacoma. he was in no huurry and let me take my time decidin brenan was very friendly and explained everything to me and went over everything on my new tacoma. he was in no huurry and let me take my time deciding on what i wanted. More

DeLuca Toyota rocks Jesse Saez was professional, knowledgeable, honest and friendly. He gave me the infomation I needed when i asked online and then made my experience Jesse Saez was professional, knowledgeable, honest and friendly. He gave me the infomation I needed when i asked online and then made my experience at the dealership pleasant. I also appreciated Mr. DeLuca coming by to say thank-you and give me a hat. This is my 2nd great experience buying a car at DeLuca Toyota.... Great Price with friendly and helpful staff. I love my Toyotas and DeLuca is the place to buy one!! More

Great experience We were looking at one particular vehicle, but bought another that was a better fit. The Scion xB was recommended to us because of my growing family' We were looking at one particular vehicle, but bought another that was a better fit. The Scion xB was recommended to us because of my growing family's needs. We appreciated the recommendations made by our sales associate Michael Shadlich. More

Heather pruitt Aisha was so friendly. We have 4 little ones and they adored her. She was so helpful. We had a tall order that she needed to fill. An SUV that seats a Aisha was so friendly. We have 4 little ones and they adored her. She was so helpful. We had a tall order that she needed to fill. An SUV that seats at least 6 within our tight budget. But she managed!! After purchasing the Yukon we needed some work done on it and Aisha helped us every step of the way. She was always just a phone call away to answer any of my questions. We will definitely use your dealership again. Thank you so much! More

Way too much pressure to buy...now! My wife and I were out on our frist day of car shopping for a new SUV. We drove all the other brands, but wanted to save Toyota for last because we h My wife and I were out on our frist day of car shopping for a new SUV. We drove all the other brands, but wanted to save Toyota for last because we have been a Toyota owner for 12 years. My brother had bought a car from Jerry, and he referred us to him. Jerry insinuated that my brother had asked for a $100 referral if we bought a car there. (I called my brother when we left, he said Jerry told him there was a referral, but he never asked for any referral fee.) We drove the car we liked, then say down with Jerry Brigante to go over some numbers. We really had not planned on buying that day, but still listened to Jerry's pitch. When they did not come to the point where we thought a "great" deal could be had, we decided to go home for a couple days and think about it. At this point, Jerry threw his hands in the air and said, "I can't believe we spent all this time, and you are not going to buy a car." At this statement, I was done. In his defense, Jerry and his manager did come to my price, but by then I was done. Sadly, I am now no longer a Toyota owner. More

Didn't plan on buying a car While having my vehicle serviced, we started looking at used Avalons. Daniel worked diligently with us. He had a lot of patience and was eager to co While having my vehicle serviced, we started looking at used Avalons. Daniel worked diligently with us. He had a lot of patience and was eager to continue showing us every car we looked at. We went inside to look at a new car when Victor approached us. He was very knowledgable. No one pushed us. We were grateful for that space. We slept on it and came back and bought a new car. Mike the manager was instrumental in sealing the price deal. All staff was eager, yet polite. All was very nice experience. Victor was very good at explaining ,orienting us to our new vehicle. More

Trust your Toyota dealership ! I needed a part, but before special ordering, I was asked to bring it in to be sure the correct part was ordered. That's being careful! It appeared I needed a part, but before special ordering, I was asked to bring it in to be sure the correct part was ordered. That's being careful! It appeared I might not need the $300 part. So I left with a recommendation to try. No Charge! More