Gettel Toyota Ocala

Trust your Toyota dealership ! I needed a part, but before special ordering, I was asked to bring it in to be sure the correct part was ordered. That's being careful! It appeared I needed a part, but before special ordering, I was asked to bring it in to be sure the correct part was ordered. That's being careful! It appeared I might not need the $300 part. So I left with a recommendation to try. No Charge! More

Service I enjoy my car very very much. Thankful that they were able to work with me and get me into a brand new nice car I enjoy my car very very much. Thankful that they were able to work with me and get me into a brand new nice car More

Great Experience At 78 years of age, this purchase stands at the top, if not it comes in at number 2. Ronda certainly went the extra mile and then some. She ran all o At 78 years of age, this purchase stands at the top, if not it comes in at number 2. Ronda certainly went the extra mile and then some. She ran all over the lot to show us Priuses until we decided. I also want to say a big part of our choice of dealerships was the outstanding support the owner gives to the community. Rare in these days. Phil Locke More

camry Brenan was very knowledgeable and helpful in every way. He even had his manager put my phone in the bluetooth. He even removed all my items from my o Brenan was very knowledgeable and helpful in every way. He even had his manager put my phone in the bluetooth. He even removed all my items from my other car and had them in a box when I was ready to leave in my new car. More

Highlander Update I wanted to update my 2007 Highlander Limited or actually wanted to look at a 2014 Highlander Limited model. I did not want to buy a 2014 this soon b I wanted to update my 2007 Highlander Limited or actually wanted to look at a 2014 Highlander Limited model. I did not want to buy a 2014 this soon but Steve McCoy made it easy to get a new 2014 Highlander Limited. He had the right Highlander I was looking for, the right color, the navigation option, etc., as well as the right price. I couldn't pass DeLuca Toyota's offer for this vehicle. Some other Toyota dealers could not get this vehicle with the options I wanted later in May or June or if I wanted set a special order, it would be later than that. More

High Pressure I came to Deluca Toyota because of a sales promotion that said " I had won a Toyota" Of course I had not, so we decided to Look at new Rav 4's. They I came to Deluca Toyota because of a sales promotion that said " I had won a Toyota" Of course I had not, so we decided to Look at new Rav 4's. They asked for the keys to my Honda Odyssey to give me a trade in price. The car was more than I wanted to spend (it was a cash sale) they then said they had a very good deal on a trade in of a 2013 Nissan Rogue, two salesmen started working on me. I did not like the Nissan from the moment I got into it. THe salesman said I would get used to it, I was only able to drive the car approximately 2 miles. I said three times that I didn't want the car. We were at the dealers for over 6 hours. We were hungry and wanted to leave. Even after I said I did not want the car the salesman snuck around the front of the showroom, took the plates off my Odyssey, etc, he then told me it was too late to change my mind. I told them I did not want to trade in the Odyssey, the two salesmen told me it would be too expensive for me to keep my Odyssey. I told them I just wanted to get out of there, they followed me and my husband outside and kept at us. I finally just gave in and bought the darn car. I have not been happy with it ever since. I went back to the dealer three times - each time because they called me and said "They wanted me to be happy" Well each time all they did was try to sell me a car for MORE money. We also tried to buy back our Odyssey, they now wanted twice the price they had given us. Then tried to sell me a 3 year old Odyssey with over 50,000 miles, trading my Nissan plus another $4400.00. Then when I wanted to buy a new Sienna which was advertised for a price I could afford, said that did not include all the extra's they had added etc. It was a totally basic stripped down van, that would have cost me another $7000. I just feel so totally ripped off! I am not happy with the Nissan but feel I have no choice but to drive it. I will never recommend Deluca to anyone. More

Camry XLE Jerry Brigante is a great salesman. I've been to formal sales schools and he is absolutely on point, and his product knowledge is perfect! Jerry Brigante is a great salesman. I've been to formal sales schools and he is absolutely on point, and his product knowledge is perfect! More

Excellent service and friendly people Fast and friendly service... easy to drop off car... easy to pick up... makes service appointments much less of a hassle than they otherwise would Fast and friendly service... easy to drop off car... easy to pick up... makes service appointments much less of a hassle than they otherwise would be... nice people and nice work. More

First Service appointment at 5000 miles I had several questions about the Prius V and its accessories, asked the personnel who met the vehicle for the first service. Asked several of them, t I had several questions about the Prius V and its accessories, asked the personnel who met the vehicle for the first service. Asked several of them, they showed no interest in responding, two of them hadn't the slightest idea. One of the questions was about the possibility of installing a compass rear mirror, the other about purpose of the mode buttons in the center console. The third person directed me to sales, who promptly suggested that I trade the vehicle in for a model that had the compass rear mirror. So much for customer service. The waiting room was not as good as a Doctor's office -herd in, herd out - though I do realize that a new center is being built. Compared to Phillips Service on 441, Deluca is a distant second. More

keep me updated on new truck ordered I ordered a new truck about 2 mo ago.I new it would take a while but I WANT TO BE KEPT UPDATED ON THE PROGRESS OF MY ORDER.Just an email or phone call I ordered a new truck about 2 mo ago.I new it would take a while but I WANT TO BE KEPT UPDATED ON THE PROGRESS OF MY ORDER.Just an email or phone call on my cell. More