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Gettel Toyota Ocala
Ocala, FL
3,374 Reviews
At Gettel Toyota Ocala, it's the people that make the difference. We are people who care about people. You'll never get the feeling it's "just business" here; a sense of family and long-term relationships always comes through. You'll notice the difference the moment you walk through our doors. We treat customers like honored guests in our home. This means a friendly associate opening the door for you and greeting you by name. Building relationships, not just selling quality cars, trucks, and SUVs, is our first priority. That's the Gettel Toyota Ocala culture.
Relationship First
Building relationships is our first priority. Our desire is that our customers become customers for life. Generations and generations of customers have bought their vehicles from Gettel. Gettel Toyota Ocala has one of the highest customer retention and satisfaction ratings in the Southeast.
It's all about how we treat others and each other. Our goal is to provide our customers with the absolute best buying experience and outstanding service in the industry.
Quality Service
Gettel Toyota Ocala provides continuous training for our staff and offers an environment that's an exciting, comfortable workplace for our entire team. We have many employees who have been at this dealership for over 20 years. We always try to thank every customer for doing business with us, and we always try to thank our employees for doing a good job. Both are equally important.
Our top-notch service is what keeps customers coming back. Our four-lane service drive with valets and climate-controlled service area features the very latest vehicle diagnostic equipment from Toyota-certified factory-trained technicians.
The Best Selection
It’s no secret that Toyota makes some of America’s best and favorite cars. Gettel Toyota Ocala is one of the largest and best Toyota dealerships in the state of Florida, with over 24 acres of new Toyotas and used vehicles to choose from. The dealership has been named "Best New Car Dealer" in Ocala 5 years in a row (2017-2021).
Whether you’re looking for a sensible sedan like the Camry or Corolla, a versatile SUV like the RAV4, or a rugged truck like the Tacoma, we have a variety of trims and options you wouldn’t believe.
Not quite ready to buy new? Our vast selection of used and Toyota Certified Used cars have something for everyone. Start your shopping online with our online shopping tools, specials, and online financing application. We want to make car shopping a fun and unique experience for each and every customer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,374 reviews
June 04, 2014
Recall Repair on 2010 Toyota Prius I have been helped by Ron Rowles a number of times and he is always extremely polite, honest and informative. He told me one time that he treats his c I have been helped by Ron Rowles a number of times and he is always extremely polite, honest and informative. He told me one time that he treats his customers as he would want his own mother to be treated...and it shows through his actions! Thank you, Ron! I have never had a bad experience since dealing with DeLuca Toyota for the past many years. So, thank you, also, DeLuca Toyota! More
by copperpenny
Employees Worked With
Ron Rowles, ASM
June 01, 2014
120,000 mile service I was very pleased with the service and attention that I received. Marcie explained what would be done, how long it would take and my options of wait I was very pleased with the service and attention that I received. Marcie explained what would be done, how long it would take and my options of waiting, going home, or to the mall, and what the cost would be. I love my car and will be back for the next scheduled service. More
by msrosie
Employees Worked With
Marcie Coulter
May 29, 2014
Quick and easy Brought our Toyota Venza for it's last free service. The receiving line was short and fast. The service was good as always The waiting area was comf Brought our Toyota Venza for it's last free service. The receiving line was short and fast. The service was good as always The waiting area was comfortable Service was done quickly and well Overall great experience. Thank you More
by naorz1
Employees Worked With
Lance Gansky
May 25, 2014
5,000 Mile new car (2014 Toyota Camry) Service I have dealt with Mr. Ken Green as my Service Adviser on many occasions, and I've found him to be truly exceptional in all aspects. I never have to s I have dealt with Mr. Ken Green as my Service Adviser on many occasions, and I've found him to be truly exceptional in all aspects. I never have to search for my car when the service is finished. Ken makes sure that it's driven right up to me. He explains in detail what has been done and shows me the invoice, the checks, etc. before I sign and initial. It can't get any better than this in my opinion. I always make a reservation with Mr. Green, and together we select a time when the service can be done as quickly as possible. He thinks of EVERYTHING!! More
by Horoudas
Employees Worked With
Ken Green
May 22, 2014
Easy to get repairs done Thank you for the free loaner car. One car retired family and the loaner made the difference to go there. Customer Service will bring back. Thank you for the free loaner car. One car retired family and the loaner made the difference to go there. Customer Service will bring back. More
by Rufuslkg
Employees Worked With
Ariana Jordan, Nick, a young fellow blond hair, and the rental lady
May 21, 2014
Soliciting a Survey I was pleased with the service and the repairs and my service advsr was very friendly. I was offered a ride to work, but had one. The work was done I was pleased with the service and the repairs and my service advsr was very friendly. I was offered a ride to work, but had one. The work was done earlier than i thought and that is a good thing. The only thing--i don't mind being told that there will be a survey but i find it kind of strange to be told how to answer it. If my service was great, i'd rate it great. If it was poor, i'd rate it as poor. I thought it was weird when i was asked to reply in exceeds expectations all the way down. Thank you. More
by dwisser1
Employees Worked With
Ken Green
May 17, 2014
Great Job DeLuca We went to DeLuca for our regular check-Up on our Camry. Mr. Rowles checked us in and also pointed out that we had something eating into the filter. H We went to DeLuca for our regular check-Up on our Camry. Mr. Rowles checked us in and also pointed out that we had something eating into the filter. He maintained the high quality level of customer service we have come to expect at DeLuca. While we were there we checked with our sales person, Jackson Quisenberry, to see when we could start on changing out our lease that was due to expire in the next few months. After he talked to his supervisors it was agreed that we could turn car in and get a new lease. With the help of Gina, Jackson's assistant, and Mr. Caputo, in the Finance Dept., we were out of the dealership in about two hours in a new lease. This is our 4th sales transaction with DeLuca and all but the one with Mr. Napolitano were handled with high quality professionalism. We have been servicing all our vehicles at DeLuca since we moved here 7 years ago and appreciate the top notch customer service we receive each time we are there. -- Raul and Debby Rodriguez More
by debrod0352
Employees Worked With
Jackson Quisenberry, Gina, Mr. Caputo, Mr. Fields
May 15, 2014
Service Review All I expected it to be-Great It will be even better when you move to the new facilities. I hope that you will be in the new facilities when I next vi All I expected it to be-Great It will be even better when you move to the new facilities. I hope that you will be in the new facilities when I next visit for service. More
by gressw
Employees Worked With
Sara
May 10, 2014
salesman brenan was very friendly and explained everything to me and went over everything on my new tacoma. he was in no huurry and let me take my time decidin brenan was very friendly and explained everything to me and went over everything on my new tacoma. he was in no huurry and let me take my time deciding on what i wanted. More
by bruced12
Employees Worked With
brenan runager
May 09, 2014
DeLuca Toyota rocks Jesse Saez was professional, knowledgeable, honest and friendly. He gave me the infomation I needed when i asked online and then made my experience Jesse Saez was professional, knowledgeable, honest and friendly. He gave me the infomation I needed when i asked online and then made my experience at the dealership pleasant. I also appreciated Mr. DeLuca coming by to say thank-you and give me a hat. This is my 2nd great experience buying a car at DeLuca Toyota.... Great Price with friendly and helpful staff. I love my Toyotas and DeLuca is the place to buy one!! More
by vanhamms
Employees Worked With
Jesse Saez
