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Gettel Toyota Ocala
Ocala, FL
3,374 Reviews
At Gettel Toyota Ocala, it's the people that make the difference. We are people who care about people. You'll never get the feeling it's "just business" here; a sense of family and long-term relationships always comes through. You'll notice the difference the moment you walk through our doors. We treat customers like honored guests in our home. This means a friendly associate opening the door for you and greeting you by name. Building relationships, not just selling quality cars, trucks, and SUVs, is our first priority. That's the Gettel Toyota Ocala culture.
Relationship First
Building relationships is our first priority. Our desire is that our customers become customers for life. Generations and generations of customers have bought their vehicles from Gettel. Gettel Toyota Ocala has one of the highest customer retention and satisfaction ratings in the Southeast.
It's all about how we treat others and each other. Our goal is to provide our customers with the absolute best buying experience and outstanding service in the industry.
Quality Service
Gettel Toyota Ocala provides continuous training for our staff and offers an environment that's an exciting, comfortable workplace for our entire team. We have many employees who have been at this dealership for over 20 years. We always try to thank every customer for doing business with us, and we always try to thank our employees for doing a good job. Both are equally important.
Our top-notch service is what keeps customers coming back. Our four-lane service drive with valets and climate-controlled service area features the very latest vehicle diagnostic equipment from Toyota-certified factory-trained technicians.
The Best Selection
It’s no secret that Toyota makes some of America’s best and favorite cars. Gettel Toyota Ocala is one of the largest and best Toyota dealerships in the state of Florida, with over 24 acres of new Toyotas and used vehicles to choose from. The dealership has been named "Best New Car Dealer" in Ocala 5 years in a row (2017-2021).
Whether you’re looking for a sensible sedan like the Camry or Corolla, a versatile SUV like the RAV4, or a rugged truck like the Tacoma, we have a variety of trims and options you wouldn’t believe.
Not quite ready to buy new? Our vast selection of used and Toyota Certified Used cars have something for everyone. Start your shopping online with our online shopping tools, specials, and online financing application. We want to make car shopping a fun and unique experience for each and every customer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,374 reviews
December 18, 2017
Got everything I wanted without the hours of waiting. Told the salesman what I wanted, how much I could pay and what time I had to be done. He completed everything beautifully. Wouldn't go anywhere else Told the salesman what I wanted, how much I could pay and what time I had to be done. He completed everything beautifully. Wouldn't go anywhere else for a new car.. More
by anavydoc
Employees Worked With
Christopher Dehn
December 16, 2017
Great experience Modern facility, good selection of vehicles, courteous and knowledgeable staff that does not pressure you to buy, competitive pricing. Christopher, Pa Modern facility, good selection of vehicles, courteous and knowledgeable staff that does not pressure you to buy, competitive pricing. Christopher, Pamela and Jovani were very helpful. We are definitely a Toyota family—2 Corollas, 1 Camry, 1 Tacoma, 2 Tundras, 2 Avalons, and now a Highlander. More
by Go Toyota
Employees Worked With
Christopher Dehn, Pamela Robinson, Jovani Valesquez
December 09, 2017
Outstanding we really enjoyed our purchase experience, I have been doing business with Deluca Toyota for several years and have always enjoyed coming there because the service department is so helpful and I have been doing business with Deluca Toyota for several years and have always enjoyed coming there because the service department is so helpful and dedicated to making you feel your vehicle is the mosy important and you as well. I just leased a 2018 Avalon from Victor Sayad and he is a true gentleman and a great person. More
by Gary S
Employees Worked With
Victor Sayad
December 08, 2017
15,000 mile service Took my Rav4 in for 15,000 mile service and was greeted by an extremely nice service man. He walked me to the service desk and introduced me to the s Took my Rav4 in for 15,000 mile service and was greeted by an extremely nice service man. He walked me to the service desk and introduced me to the service writer who was also very pleasant. He then took me to a man who ordered some touch-up paint for me and said when the paint comes in they will call and the collision department will touch up the spot on my hood that was hit by a stone thrown by a dump truck who was passing me on the road. He then took me to the lounge where I sat down and was greeted by a very nice lady, Patricia, who asked if there was anything she could do for me. I told her I would just sit and wait with my iPad for my car to be serviced. She asked me if I would like a tour of the dealership and I happily agreed. She was so kind and nice and pleasant!! Showed me all around, including the putting green upstairs that I had no idea was there. She explained all the awards and about the first Toyota ever built. Said she had worked for Toyota in Venezuela where she came from 3 years ago. When my car was done she walked me to it and saw me off. Greatest team of customer service people I have ever met. Since we recently moved about an hour from the dealership and closer to another one, I was contemplating changing service centers but after this visit, I wouldn't even dream of changing! More
by Claudia/Carroll
Employees Worked With
Patricia Laisney, Brice Nawrocki, the gentleman who greeted me and the one who sold me the paint, I didn't get their names
December 08, 2017
Fast appointment and fast service! Called dealership after 7:00 AM, given a 10:15 appointment, got me back on the road fast on a busy day! Now my 2016 Toyota Prius II has 40,000 miles a Called dealership after 7:00 AM, given a 10:15 appointment, got me back on the road fast on a busy day! Now my 2016 Toyota Prius II has 40,000 miles and has averaged 66.1 MPG...... WOW More
by T SKIP
Employees Worked With
Austin Mosblech, A. Constantine
December 07, 2017
Service Your service and attention is the best I’ve ever seen Everyone went above and beyond from getting a cup of coffee to you little store Your service and attention is the best I’ve ever seen Everyone went above and beyond from getting a cup of coffee to you little store More
by Rosa
Employees Worked With
Service area store area and drink station
December 06, 2017
a great experience My wife and I really enjoyed purchasing our 2018 Toyota Camry Hybrid and meeting many of the sales staff. We feel they will continue to help us in th My wife and I really enjoyed purchasing our 2018 Toyota Camry Hybrid and meeting many of the sales staff. We feel they will continue to help us in the future and not drop us once the car is paid for. More
by dbressler
Employees Worked With
Chis Dehne
December 05, 2017
Always leave happy I truly appreciate how the Service Department is so attentive to my vehicle needs. This trip I got my 20,000 mile check up and also complained of a p I truly appreciate how the Service Department is so attentive to my vehicle needs. This trip I got my 20,000 mile check up and also complained of a possible slow leak in a tire. They didn't question it just immediately promised to check it out thoroughly, which they did because the visual inspection showed nothing whereas the tire dunk found a 2 inch piece of drill bit embedded in the tire. The tire got patched and and now I am riding right, still keeping an eye on it but feeling much better. More
by boxofcho
Employees Worked With
Tracy
December 04, 2017
Service Dept. is very good. Sales Dept not so much. Purchasing the car was a hassle with some guy coming out during the process whinning that I needed to help him out by paying more (even tho I had jus Purchasing the car was a hassle with some guy coming out during the process whinning that I needed to help him out by paying more (even tho I had just agreed to pay $1,000 over my budget). Too much drama. Probably try another dealer next time. More
by B. Taylor
Employees Worked With
Tracy Sain
December 03, 2017
Helped my sister purchase a car. DeLuca Toyota once again lived up to their good customer service rating and helped me and my sister to purchase the right used car and we are very sat DeLuca Toyota once again lived up to their good customer service rating and helped me and my sister to purchase the right used car and we are very satisfied. More
by trekkie91
Employees Worked With
Victor
