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Gettel Toyota Ocala
Ocala, FL
3,374 Reviews
At Gettel Toyota Ocala, it's the people that make the difference. We are people who care about people. You'll never get the feeling it's "just business" here; a sense of family and long-term relationships always comes through. You'll notice the difference the moment you walk through our doors. We treat customers like honored guests in our home. This means a friendly associate opening the door for you and greeting you by name. Building relationships, not just selling quality cars, trucks, and SUVs, is our first priority. That's the Gettel Toyota Ocala culture.
Relationship First
Building relationships is our first priority. Our desire is that our customers become customers for life. Generations and generations of customers have bought their vehicles from Gettel. Gettel Toyota Ocala has one of the highest customer retention and satisfaction ratings in the Southeast.
It's all about how we treat others and each other. Our goal is to provide our customers with the absolute best buying experience and outstanding service in the industry.
Quality Service
Gettel Toyota Ocala provides continuous training for our staff and offers an environment that's an exciting, comfortable workplace for our entire team. We have many employees who have been at this dealership for over 20 years. We always try to thank every customer for doing business with us, and we always try to thank our employees for doing a good job. Both are equally important.
Our top-notch service is what keeps customers coming back. Our four-lane service drive with valets and climate-controlled service area features the very latest vehicle diagnostic equipment from Toyota-certified factory-trained technicians.
The Best Selection
It’s no secret that Toyota makes some of America’s best and favorite cars. Gettel Toyota Ocala is one of the largest and best Toyota dealerships in the state of Florida, with over 24 acres of new Toyotas and used vehicles to choose from. The dealership has been named "Best New Car Dealer" in Ocala 5 years in a row (2017-2021).
Whether you’re looking for a sensible sedan like the Camry or Corolla, a versatile SUV like the RAV4, or a rugged truck like the Tacoma, we have a variety of trims and options you wouldn’t believe.
Not quite ready to buy new? Our vast selection of used and Toyota Certified Used cars have something for everyone. Start your shopping online with our online shopping tools, specials, and online financing application. We want to make car shopping a fun and unique experience for each and every customer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,374 reviews
January 03, 2018
VERY GOOD VICTOR & SALES MANAGER WHO HELPED ME MAKE A LEASE DEAL ENJOYABLE. I WAS IN UPSIDE DOWN ON MY 2016 CORROLLA AND YOUR TEAM AT TOYOTA DID EVERYTHING THEY VICTOR & SALES MANAGER WHO HELPED ME MAKE A LEASE DEAL ENJOYABLE. I WAS IN UPSIDE DOWN ON MY 2016 CORROLLA AND YOUR TEAM AT TOYOTA DID EVERYTHING THEY COULD TO MAKE ME COME AS GOOD AS I COULD. EDWIN TEJADA ALSO WAS VERY NICE IN DOING THE FINANCIAL PART OF THE DEAL WORK. THANKS AGAIN TO ALL MY FRIENDS AT DELUCA TOYOTA AND TELL MR DELUCA HE HAS A WONDERFUL TEAM WORKING FOR HIM SINCERELY YOURS BILL CRAFTS More
by WILLIAM CRAFTS
Employees Worked With
VICTOR BETSAYAD AND EDWIN TEJADA
January 03, 2018
A pleasant experience! I took my 2015 Rav4 in for service, and had no intention of leasing a new one as the lease had a year to go.. Started chatting with Ralph Fevrier. I took my 2015 Rav4 in for service, and had no intention of leasing a new one as the lease had a year to go.. Started chatting with Ralph Fevrier. and the next thing I was driving a new Rav4 with the features I was most interested. We sat down and starting the money factor which involved Steve and a deal was made. They really went above and beyond to help me get the best deal. I then was introduced to Mr DeLuca. Nice touch. I have been driving a Toyota for 25 years at least and the quality of the vehicle improves every time I get a new one and the dealerships I've dealt with, here for 14 years, and previously in Michigan all have quality employees. I need a dependable car and Toyota hasn't let me down. More
by deegeefl
Employees Worked With
Ralph Fevrier, Steve (mgr), Justin and Adam in finance.
December 29, 2017
Scam approved They'll put you in a car you will 100% get rejected for and you can keep it for two weeks while they hard pull your credit 23 times trying to get you They'll put you in a car you will 100% get rejected for and you can keep it for two weeks while they hard pull your credit 23 times trying to get you anything on the lot thus dropping it significantly. Then you'll have to return the keys and they don't even look you in the eye in your way out. More
by Veteran91
Employees Worked With
Financing
December 28, 2017
Great service Went in for 5000 mile maintenance. Everyone there great. Out before I knew it. I would recommend this dealership. Great experience every time I go Went in for 5000 mile maintenance. Everyone there great. Out before I knew it. I would recommend this dealership. Great experience every time I go for service. More
by Benny8
Employees Worked With
Tracy Sain
December 27, 2017
6 months service The staff at our arrival was very courteous and described the work involved and the time required to do the work. It took a little longer than anticip The staff at our arrival was very courteous and described the work involved and the time required to do the work. It took a little longer than anticipated, however, they kept us aware of what was transpiring. The checkout procedure was explained in detail. The Christmas decorations were beautiful and the personnel working at this facility where also friendly and offered assistance if required. The availability of refreshments and food was also a delight. More
by JACK Pavletich
Employees Worked With
Terry
December 23, 2017
Great Service I have been going to this dealership for service for more than 5 years. I traded in my previous Avalon for a new one. Service has been great. Prompt a I have been going to this dealership for service for more than 5 years. I traded in my previous Avalon for a new one. Service has been great. Prompt and efficient service. More
by manny
Employees Worked With
Dearan,Renee Tech team
December 23, 2017
Awesome dealership Great place to do business rather its buying a vehicle or getting service done. I highly recommend it. It even has a cafe and a hair salon. Free co Great place to do business rather its buying a vehicle or getting service done. I highly recommend it. It even has a cafe and a hair salon. Free coffee and donuts, what more can you ask for really? More
by Jerry J
Employees Worked With
Marcie
December 23, 2017
GREAT SERVICE We had an appt for an oil change & they got us in & out in a timely fashion! They were very courteous & accomodating! Kudos to the service staff! Than We had an appt for an oil change & they got us in & out in a timely fashion! They were very courteous & accomodating! Kudos to the service staff! Thank you!!! More
by Buresh, Doreen
Employees Worked With
Can't recall?
December 21, 2017
Efficiency as Expected I just had my first complimentary service for my 17 HL and appreciated the professionalism and short time I spent at Deluca Toyota. It was arranged on I just had my first complimentary service for my 17 HL and appreciated the professionalism and short time I spent at Deluca Toyota. It was arranged online with Brie and finalized with her also. Andrew started the paperwork and made me feel confidant that I would not be diisappointed. This is my second vehicle being serviced by Deluca and I will continue with them throughouf the years. You receive what you expect. More
by Celeste2017
Employees Worked With
Andrew and Brie
December 18, 2017
Appointment for an oil change I made an appointment rather than "wait" at a drop in establishment. After almost 2 hours, I asked why my oil change wasn't complete. Was told if no I made an appointment rather than "wait" at a drop in establishment. After almost 2 hours, I asked why my oil change wasn't complete. Was told if non-appointment customers came in before my appointment time, they would work on those and I would just have to wait. Why make an appointment? Comment from service rep: "Do you think we just have a space for you to pull in when your appointment time comes (I was a few minutes early, by the way)?" My response to you as a provider of service is, "More or less, YES!" I should not have to wait that long for an oil change with an appointment. Would have been quicker to go to the "drop in" place which is much closer to home. I drove 30 minutes to get to your place, passing several other places on the way. I will not make this mistake again. So much for being a "valued customer." (NOTE: I had to reschedule another appointment that I had made for 10:45, allowing an hour and a half for a scheduled oil change and 30 minutes to drive to the next appointment, thinking that should be more than sufficient. It wasn't. More
by hutraymo@aol.com
Employees Worked With
Prefer not to say....
