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Gettel Toyota Gainesville
Gainesville, FL
3,791 Reviews
At Gettel Toyota Gainesville, we're more than just a Gettel dealership, although we have 20 sister stores throughout Florida. There are a lot of things that make us stand out from the rest, from our Gettel Xpress shopping experience to all the perks of buying or leasing from us, like our 3-Day Exchange program to a free car wash with every service.
Our dealership opened in 1994, just four short years after Gettel Toyota of Bradenton, making us the second Gettel dealership to be opened. Over the years, we've proven why Gettel's Got It, and we will continue to prove our loyalty to our customers. We promise to continue to offer a full selection of services, including:
New Vehicle Sales
Used Vehicle Sales
Car Loans and Financing
Certified Service Department
Full Selection of Parts and Accessories
Gettel's Got It for a number of reasons beyond treating our customers with respect and offering a great selection of cars, trucks and SUVs, including the popular Camry and Highlander.
Our staff has many years of experience serving the automotive needs of customers, and our dealership offers a number of perks, because we work hard to make every experience with us memorable. Some perks include:
Gettel To Go
Paperless and Transparent Finance Process with DocuPad
Free used car appraisal good for 7 days or 300 miles
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,791 reviews
November 20, 2005
It is a long story but I will it boil down to this: The salesman and I agreed on a price that would include dealer fees. I put a deposit down on the vehicle. I was told I would have the vehicle in 2 days salesman and I agreed on a price that would include dealer fees. I put a deposit down on the vehicle. I was told I would have the vehicle in 2 days. It arrived two weeks later. When I saw a charge on the bill and asked what it was for, I was told it was for "title fees." After reviewing the paperwork at home, I found fine print which actually described the fee as typical dealer fees. There was even an additional line for title fees. When I called them to point out the mistake and that they owed me the money, they went from friendly to nasty in a heartbeat. I was told that I signed the paperwork and that was that. I explained to them that I had asked a question about the charge and that they misrepresented the charge at the time of the sale. They could have cared less. As long as I signed the paperwork, it was done. The customer service rep said she would talk to the owner about it and get back to me. She never did. One employee even hung up on me. I would never want any of my friends or family members to deal with that group of people. More
by evensel
Employees Worked With
3
