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Gettel Hyundai of Lakewood

Bradenton, FL

4.0
1,575 Reviews

5921 East State Road 64

Bradenton, FL

34208

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Showing 1,575 reviews

July 31, 2023

My car was not as clean as the times before and they were very slow. More

by marciadwarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin O'Brian
Jul 31, 2023 -

Gettel Hyundai of Lakewood responded

We're sorry to hear about your experience, Marcia, and apologize for any inconvenience. We appreciate your business and hope you will give us another opportunity to serve you. Jay Alexander General Manager

July 30, 2023

The dealer lies to you when you buy send out mailers with all this free stuff and give you nothing Makes you feel uncomfortable when asking for it . They say we gave you such a deal on your car those other t More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
Jul 31, 2023 -

Gettel Hyundai of Lakewood responded

We apologize you didn't have a good experience, Bill. Please feel free to me the General Manager, Jay Alexander, via email at Jalexander@gettel.com. or call at 941-348-1207

July 27, 2023

Came in because of a commercial advertisement. They said they knew nothing about it and didn’t have any of those models available anyway. Isn’t that called “bait and switch?” More

by cheryl.hagen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Shaw
Jul 28, 2023 -

Gettel Hyundai of Lakewood responded

We apologize you didn't have a good experience, Cheryl, and would like to get some more detail. Please feel free to contact me General Manager Jay Alexander via email, JAlexander@gettel.com. or Phone 941-348-1207.

July 25, 2023

Service is great but the waiting is too much ! Still with the uncomfortable dealer restoration. More

by Andres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Phillips
Jul 26, 2023 -

Gettel Hyundai of Lakewood responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time. Jay Alexander General Manager

July 24, 2023

Outstanding professional I would highly recommend over and over his knowledge was amazing! Looking forward to buying more from him in the future! I will be coming back because of Willie and Jay Alexander! More

by Meghann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Mcneal, Jay Alexander, Flynt Johnson
Jul 25, 2023 -

Gettel Hyundai of Lakewood responded

Meghann, Thanks for sharing your thoughts about your experience with Gettel Hyundai of Lakewood. Willie, Jay, and our team appreciate your business and hope to see you again soon! Jay Alexander General Manager

July 22, 2023

Bought my second car from them have always had good service, staff is friendly knowledgeable and helpful. Megan was awesome, she was not pushy, was responsive to my needs to help me find exactly what I More

by margomartin1229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Pantoja
Jul 24, 2023 -

Gettel Hyundai of Lakewood responded

We are very happy to hear that Megan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jay Alexander General Manager

July 21, 2023

Everyone was very pleasant and worked very hard to get the car we wanted all in one day. More

by Anncruik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Agosto
Jul 22, 2023 -

Gettel Hyundai of Lakewood responded

Thank you, Ann, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jay Alexander General Manager

July 19, 2023

Ray Norris is very cooperative . I believe he is doing his best to correct the problem with the 2020 sonata I purchased as a certified used car. On March 31 2023. it seems only i More

by CLAY34222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anahy Ortega, Ray Norris
Jul 20, 2023 -

Gettel Hyundai of Lakewood responded

Thank you for your review, Clay. We apologize for the difficulties with your vehicle and are glad to hear that Ray is doing all he can. Please let us know about any other concerns or issues you may have. Jay Alexander General Manager

July 18, 2023

Analysis was a great saleswoman. I appreciated all her help and all the people involved in my purchasing my great Nissan Cube. More

by alm56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Sparks, Anahy Ortega
Jul 18, 2023 -

Gettel Hyundai of Lakewood responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we hope you enjoy your Nissan Cube. Jay Alexander General Manager

July 17, 2023

Ray was outstanding helping me and kept me updated on my broken down vehicle throughout the entire process. Very good service! More

by Simon klimov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Norris
Jul 18, 2023 -

Gettel Hyundai of Lakewood responded

Thank you Simon! We appreciate your business and will pass along your kind words to Ray. Thanks for choosing Gettel Hyundai of Lakewood. Jay Alexander General Manager

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