Gettel Hyundai of Lakewood

Was incredibly rude when asked a simple question that would have taken 2 minutes of her time. Was nice until she realized her sale was at risk then grew an attitude with her customer. Would have bought t would have taken 2 minutes of her time. Was nice until she realized her sale was at risk then grew an attitude with her customer. Would have bought the car but Actually walked away from the sale because of her attitude. More

Jarrett is so warm and welcoming and doesn’t push to sell you a car. His approach is (to make sure you get what you actually need) made me feel like I was buying a car instead of being sold a car. My wants a you a car. His approach is (to make sure you get what you actually need) made me feel like I was buying a car instead of being sold a car. My wants and needs from a vehicle were paramount, and I didn’t feel pressure to buy something more costly or feature-laden than what I would actually use. His follow-up after the sale was also exceptional, and I felt like I was getting real support rather than a series of perfunctory calls. He made the entire process feel easy and comfortable, which is the first time I’ve experienced such a feeling during car shopping. More

My key-fob stopped working after about 8 months. I had the battery replaced with a new one. No change, the fob still did not work. I brought the key-fob into Gettel, and explained the matter. Th I had the battery replaced with a new one. No change, the fob still did not work. I brought the key-fob into Gettel, and explained the matter. The technician took the fob from me, tried it, and saw it was not working. Next, he went to his office, and returned a few minutes later with my key-fob and he tried it. It worked. I asked what he did, and was told he replaced the battery. ???? I thanked him for fixing the problem and it was done so quickly. I was surprised the original battery stopped working so soon after I bought the new car. I was surprised that the brand new replacement battery I had installed did not fix the problem. Thank you Gettel for fixing the problem. This form came to me saying it was Mark Phillips that fixed the problem. I did not get the name of the technician who actually made the repair. From the pictures you provide below, I might guess that it was actually Lewis Mention, who made the key-fob start working again. More

Very helpful and everyone was so kind. It truly was an unforgettable experience it was worth the drive It truly was an unforgettable experience it was worth the drive More