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Gettel Hyundai of Lakewood

Bradenton, FL

4.3
1,573 Reviews

5921 East State Road 64

Bradenton, FL

34208

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Showing 1,573 reviews

March 05, 2023

Good job. Explained everything before service done. Took too long but comfortable place to wait. More

by CTRONVOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cruz
Mar 11, 2023 -

Gettel Hyundai of Lakewood responded

On behalf of our service team, thank you for taking the time to share your recent experience.

March 03, 2023

Gettel Hyundai was helpful in working my leased Hyundai into their schedule in order to attend to a recall situation. The staff was considerate and helpful . Thanks, Gettel Hyundai for such great service! More

by Bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Schreffler
Mar 11, 2023 -

Gettel Hyundai of Lakewood responded

Thank you for sharing your experience with us! Making sure that our customers are well taken care of is our top priority. We are so glad to have you part of our Gettel family.

March 02, 2023

Really tak s care of the customer. Kept in touch informing me as inventory arrived and made closing effortless More

by nbalouris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Moulton, Jarrett Warren
March 01, 2023

Fast and easy not sure on the fifteen words but at least it’s done More

by blumarlin11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mcneal, Devin O'Brian
February 26, 2023

I’m on my third Hyundai, one from Sarasota, and two from Lakewood. Sales and service have always been good. Only negative is having to wait two or three weeks for basic oil change and rotation. More

by FLORIDAKEVIN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrett Warren
February 24, 2023

They don't listen. My radio speakers have been changed out once and now the whole stereo system sounds horrible. From another faulty speaker to scratchy, metal sound co More

by sandys1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin O'Brian
Feb 26, 2023 -

Gettel Hyundai of Lakewood responded

Customer satisfaction is our top priority. If you would like to provide additional information, please reach out to our Service Manager, - Jill George jgeorge@gettel.com. We do hope to restore your confidence back in our dealership and earn your business in the future.

February 20, 2023

Very responsive to emails and following up. Good customer service. I really appreciated the quick response re: the Hyundai car I am interested In. Thx! More

by Jules
Recommend Dealer
Yes
Employees Worked With
Nick Shaw
February 19, 2023

In January I had my Genesis in for a recall, which I scheduled in advance, driving 1/2 hour each way, and got a call several hours later that they didn’t have the parts. I am still waiting for the parts More

by shabookanini
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the persons name., Juan Cruz, Lewis Mention, Matthew Paterno, Mark Phillips, Michael Schreffler, Jill George, Devin O'Brian
Feb 21, 2023 -

Gettel Hyundai of Lakewood responded

We appreciate your business and your feedback. I apologize for the inconvenience you experienced during the service visit. Please contact me at your earliest convenience so I can look into the status of the part. Jgeorge@gettel.com

February 18, 2023

I am so pleased with my experience purchasing my Santa Cruz through Gettel Hyundai of Lakewood because of the excellent service from all staff. More

by rnelson223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Phillips
Feb 21, 2023 -

Gettel Hyundai of Lakewood responded

We appreciate your business and your feedback. Our goal is 100% customer satisfaction.

February 17, 2023

In all of my trips to Gettel for service I have had great and friendly service. I would highly recommend Gettel. More

by CIRCOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cruz, Devin O'Brian
Feb 18, 2023 -

Gettel Hyundai of Lakewood responded

On behalf of our service team, thank you for taking the time to share your recent 5-Star experience. We look forward to providing you with great service for years to come.

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