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Gerry Raymond Chevrolet Buick GMC

Steubenville, OH

3.9
361 Reviews

1069 Canton Rd

Steubenville, OH

43952

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361 Reviews of Gerry Raymond Chevrolet Buick GMC

July 03, 2025

Dropped a brand new truck off for a cab light issue. Truck sat there for 2 weeks before I called & asked what was going on lady who answered the phone had no clue was supposed to call me back multiple d More

by ERIC_ROBINSON1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Wells
July 01, 2025

The service team was very thorough and let me know what they were doing. They fixed the problem. More

by susied405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gomel
June 29, 2025

The service appointment was on time and lasted exactly the length promised. The attendant was pleasant and helpful with a smile. The waiting area was clean and comfortable. Great place to do my servici More

by 3235anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure. I don't remember.
June 28, 2025

The service dept is slow. I was told 45 mins for an oil change and tire rotation. An hour and a half later it was done. When I asked to speak with the manager after an hour I More

by jvergona29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Wells
June 28, 2025

The service was on the slow side, it seemed like new inexperienced untrained people were at the desk. It appeared that mgmt had not properly trained them More

by Jeff_kendz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know names
June 27, 2025

Been dealing with them for years and I recommend them to everyone.best salesmen service More

by pollyroudebush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grady Chason, Barak Googel, Cody Wells
June 26, 2025

Very friendly and found the problem quickly and proceeded to fix it. I was very satisfied More

by susied405
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service Department
June 26, 2025

Been absolute nightmare since day one I would not recommend to nobody don't want to fix nothing don't want to look into nothing don't want to give you a loaner nothing More

by timevansjr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Chason
June 24, 2025

The service man that I had was very respectful and understanding got my vehicles in as soon as possible was willing to answer any questions that I or my grandson had More

by P roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I didn’t get the young man’s name. He only worked there like four days in the service department.
June 24, 2025

Ver friendly staff. They spent time answering our questions and explaining the financing. There was no pressure to buy which made it nice. More

by spinny4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Stock
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