Gerry Raymond Chevrolet Buick GMC
Steubenville, OH
361 Reviews of Gerry Raymond Chevrolet Buick GMC
Dropped a brand new truck off for a cab light issue. Truck sat there for 2 weeks before I called & asked what was going on lady who answered the phone had no clue was supposed to call me back multiple d Truck sat there for 2 weeks before I called & asked what was going on lady who answered the phone had no clue was supposed to call me back multiple different times never did. I had to stop in to get an answer & the truck issue is still not fixed. More
The service appointment was on time and lasted exactly the length promised. The attendant was pleasant and helpful with a smile. The waiting area was clean and comfortable. Great place to do my servici the length promised. The attendant was pleasant and helpful with a smile. The waiting area was clean and comfortable. Great place to do my servicing. More
The service dept is slow. I was told 45 mins for an oil change and tire rotation. An hour and a half later it was done. When I asked to speak with the manager after an hour I I was told 45 mins for an oil change and tire rotation. An hour and a half later it was done. When I asked to speak with the manager after an hour I was told he was in doing interviews. Left a new employee who was only there for a day at the front desk to answer questions. But oil change and tire rotation complete More
The service was on the slow side, it seemed like new inexperienced untrained people were at the desk. It appeared that mgmt had not properly trained them inexperienced untrained people were at the desk. It appeared that mgmt had not properly trained them More
Been absolute nightmare since day one I would not recommend to nobody don't want to fix nothing don't want to look into nothing don't want to give you a loaner nothing recommend to nobody don't want to fix nothing don't want to look into nothing don't want to give you a loaner nothing More
The service man that I had was very respectful and understanding got my vehicles in as soon as possible was willing to answer any questions that I or my grandson had understanding got my vehicles in as soon as possible was willing to answer any questions that I or my grandson had More
Ver friendly staff. They spent time answering our questions and explaining the financing. There was no pressure to buy which made it nice. They spent time answering our questions and explaining the financing. There was no pressure to buy which made it nice. More



