Gerry Raymond Chevrolet Buick GMC
Steubenville, OH
361 Reviews of Gerry Raymond Chevrolet Buick GMC
Had my vehicle for over a month waiting on a part. Vehicle was damaged by hail last month. Service manager told me my issue call my insurance company. Total xxx Will never go back or advise anyone el Vehicle was damaged by hail last month. Service manager told me my issue call my insurance company. Total xxx Will never go back or advise anyone else More
I was looking for a specific vehicle. A 2026 Corvette E-Ray, that was pretty much loaded up with all the options it could have. This dealership was actually second choice because of car c A 2026 Corvette E-Ray, that was pretty much loaded up with all the options it could have. This dealership was actually second choice because of car color but the first dealer wouldn't negotiate it all for a 2025. They wanted over a fair market price so I went with this dealership instead because they worked with me they kept in constant contact. More
Took my vehicle in for warranty work. They never had a loaner car while they worked on my vehicle. Each time I got it back from the dealership there was something else that went wrong. Th They never had a loaner car while they worked on my vehicle. Each time I got it back from the dealership there was something else that went wrong. This last time I decided I didn’t want to return it to the again but no dealership wants to even look at it since Gerry Raymond has done work on its More
I brought my truck to your dealership for an antifreeze leak. My truck sat there for three weeks. Wintersville Police Department called me at 2 AM because the truck was still running. They first noticed it leak. My truck sat there for three weeks. Wintersville Police Department called me at 2 AM because the truck was still running. They first noticed it at 7 PM in the evening when I confronted the service department in the morning they denied it until I came back with a police report. Truck was returned to me, but problem was never fixed. I have since sold the truck and Would never go to Gary Raymond Chevrolet for service again More
It took 2. 5 hours to get my oil changed and tires rotated. The time before I canceled the appointment after waiting an hour and they hadn’t even started on it y 5 hours to get my oil changed and tires rotated. The time before I canceled the appointment after waiting an hour and they hadn’t even started on it yet. The manager did make it right and gave me an oil change for free the next day on that occurrence. But I’m definitely seeing a pattern that is not acceptable More
He didn't reply in any updates when I asked n hung up when answered n didn't answer 4 times I called back and had to call sales department and they offered to go check on update and it took over 2 1/2 hr when answered n didn't answer 4 times I called back and had to call sales department and they offered to go check on update and it took over 2 1/2 hrs with appointment to change oil and rotate tires More



