Germain Lexus of Naples
Naples, FL
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We highly recommend Germaine Lexus of Naples and their staff for exceptional service. We were having a connection problem for the phone, map and radio on our new 2022 RX350. From the time of service Sco staff for exceptional service. We were having a connection problem for the phone, map and radio on our new 2022 RX350. From the time of service Scott Fielding, our consultant, along with John Varljien, Tech Specialist, diligently worked on our problem keeping us well informed until it was resolved. We had an outstanding experience and look forward to Scott Fielding being our consultant and seeing John Varljien the Tech Specialist. More
Dealt with RICHARD JOINER at Naples Lexus. I was having trouble with my car unsure of what was wrong with it. I took it to another mechanic first and I still had the same problem, so I ended I was having trouble with my car unsure of what was wrong with it. I took it to another mechanic first and I still had the same problem, so I ended up taking it to Lexus, which I didn’t really want to do. I met with Mr. Joiner and he kept me in the loop going back and forth with the service department the whole time and told me all of my options. He was very easy to work with and very knowledgeable. I will not hesitate to go back to them now. He was an A+. I highly recommend him in their service department! More
BUYER BEWARE OF EXCESSIVE ILLEGAL FEES CHARGED AT END OF LEASE BUY OUT. A FEDERAL LAW CALLED THE CONSUMER LEASING ACT PROHIBITS DEALERS FROM ADDITIONAL FEES NOT INCLUDED IN ORIGINAL LEASE AGREEMENT. ILLEGAL LEASE BUY OUT. A FEDERAL LAW CALLED THE CONSUMER LEASING ACT PROHIBITS DEALERS FROM ADDITIONAL FEES NOT INCLUDED IN ORIGINAL LEASE AGREEMENT. ILLEGAL $900.00 DEALER FEE, $595.00 ILLEGAL GOLDEN CAR CHECK UP FEE, $2,000. CERTIFIED CAR FEE NOT NEEDED. SEE GOOGLE REVIEW FOR FULL DETAILS… More
John Mccloskey has spearheaded all my service needs for the 11 years i've been dealing with Germain Lexus. He knows my vehicle and reminds me whenever service is required and makes sure it is performed com the 11 years i've been dealing with Germain Lexus. He knows my vehicle and reminds me whenever service is required and makes sure it is performed completely and timely. Looking forward to many more years working with Germain thru John. More
This is my third Lexus from Germain Lexus in Naples. We choose to go back to them because the sales person we had in the past was still there, Paul Breggins. He took very good care of before and also th We choose to go back to them because the sales person we had in the past was still there, Paul Breggins. He took very good care of before and also this time. I moved to PA and tried working with my local dealership and was very disappointed with the service as well the prices. That is why I reached out to Naples Lexus. Once again they were kind and treated us like family. Buying a new car can be frustrating but not with Paul he helped us through the whole process. When I need another Lexus I will definitely go back to them. The whole team was outstanding. You should be proud to have them working for you. More
Alec Lizzel was fast to respond. Did everything promises. Dealership was very trustworthy. Highly recommend using Alec for your next car purchase. Did everything promises. Dealership was very trustworthy. Highly recommend using Alec for your next car purchase. More