Germain Lexus of Naples
Naples, FL
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As always, the staff is very gracious & helpful. Very pleased with the time & effort that Dan Rusinik always puts in to pay attention to my car's service needs. Very pleased with the time & effort that Dan Rusinik always puts in to pay attention to my car's service needs. More
We visited Germain to look at buying a LS500, Osman Shaw assisted my husband and myself in finding a vehicle that was right for us. Osman was professional friendly knowledgeable and most of all patient. I assisted my husband and myself in finding a vehicle that was right for us. Osman was professional friendly knowledgeable and most of all patient. I would recommend Germain and Osman if you are looking for a vehicle. Thanks Osman for going above and beyond. More
Mari Vazquez was a total joy to work with during my visit to Germain Lexus yesterday. She told me up front approx. how much time and money would be involved for my repair - then allowed me to sit comfortabl to Germain Lexus yesterday. She told me up front approx. how much time and money would be involved for my repair - then allowed me to sit comfortably in the waiting room area to watch TV and enjoy a complimentary snack & beverage. When the work was done, she came to get me, and walked me outside to my freshly washed Lexus. That's what I call great service! More
Alec Lizell went above and beyond to give us excellent service and help us pick out the right vehicle. He even drove to our house the evening of the sale to get necessary items. We are return customers at service and help us pick out the right vehicle. He even drove to our house the evening of the sale to get necessary items. We are return customers at Germain Lexus of Naples since 2017. More
We had a wonderful experience purchasing our new vehicle with Alec Lizell. He worked extremely hard to find the perfect Lexus for us. He was so patient and knowledgeable. You are lucky to have him as one of with Alec Lizell. He worked extremely hard to find the perfect Lexus for us. He was so patient and knowledgeable. You are lucky to have him as one of your employees. Sincerely, Bob & Mary Wiedenhaft More
Lu Gani is THE BEST! Extremely knowledgeable about the brand, goes above and beyond to answer every single question. Does not rush you, gives you choices that will benefi Extremely knowledgeable about the brand, goes above and beyond to answer every single question. Does not rush you, gives you choices that will benefit you, and overall has the best attitude ever. Very humble and amazing customer service. When negotiating with him, you feel you have known him for years. Does not have the snob attitude that a lot of car salesman in Naples have. I would not recommend anybody else when purchasing a car from Germain Lexus in Naples. Trust me, you will not regret going with Lu. My daughter is her next client. From now on, my family is hooked by his profesionalism. I will make sure that anybody I know who wants a Lexus, goes with Lu. Thanks Lu for all you do! More