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Germain Lexus of Naples

Naples, FL

Overview
Reviews
Vehicles
4.9
2,161 Reviews
Call Dealership (239) 592-5533
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13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,161 reviews

January 29, 2024

My wife and I are first time buyers at Germain Lexus. Our sales person Dedra Eddy was absolutely the best. Dee was on top of everything from showing the car to letting us park it in our garage to be sure More

by cdbuildersinc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dedra Eddy
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Jan 31, 2024 -

Germain Lexus of Naples responded

We're so pleased you enjoyed an accommodating dealership experience guided by Dee! Thank you for taking the time to review and recommend Dee's expertise. We wish you all the best in your future travels, from the entire team at Germain Lexus! Regards, Don Nelson - General Manager

January 26, 2024

All work was excellent and I hope that all of my future visits are as easy More

by Wpmac6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Ghessner
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Jan 29, 2024 -

Germain Lexus of Naples responded

Thanks for letting us know how satisfied you were with our service team's assistance! We're glad they provided you with their utmost support and diligence at this visit. We look forward to making your next appointment just as outstanding. Regards, Don Nelson - General Manager

January 26, 2024

The people at germain Lexus Naples are great people. They helped my sonbuy his first car. They took the time to explain everything to him and worked as quickly as possible to get him on his way to Tamp More

by gslam89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry, Germain Lexus Sales Department
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Jan 26, 2024 -

Germain Lexus of Naples responded

We greatly appreciate you for leaving us this remarkable review! We are honored to have had the opportunity to work with your son and we are glad that our team could provide him with top notch service. We are delighted to know that they explained everything to him and worked quickly. If there is ever anything more that we may help him with please do not hesitate to let us know. We sincerely congratulate your son on his new vehicle- behalf of the entire Germain Lexus team! Regards, Don Nelson - General Manager

January 25, 2024

Fast clean friendly informative Reliable service Leland explained everything clearly and accurately No problem recommending Germain to friends More

by arc68cmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland glesmer
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Jan 25, 2024 -

Germain Lexus of Naples responded

Thank you for sharing positive feedback on Leland! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Lee has provided for you. We look forward to your next visit! Regards, Don Nelson - General Manager

January 25, 2024

We have purchased many cars from Germain. The cars have been good and the service is excellent. Danny Rusinik does a great job! More

by dlasoswalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
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Jan 25, 2024 -

Germain Lexus of Naples responded

Thank you for telling us why you like working with Danny! Your satisfaction means a lot to us, and we're glad he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment. Regards, Don Nelson - General Manager

January 24, 2024

We purchased RX 350 at Germain Lexus of Naples, very happy with this car and their services are excellent, especially Richard Brown- thank you for your professionalism! More

by Mytyoak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
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Jan 24, 2024 -

Germain Lexus of Naples responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Richard and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure. Regards, Don Nelson - General Manager

January 24, 2024

Super helpful, everyone is very pleasant and accommodating. Though they take some time to service the car, they do a thorough job and the customer service is excellent. More

by s thom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott fielding
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Jan 24, 2024 -

Germain Lexus of Naples responded

Thank you for your kind review! We're pleased you had another great service experience with us, and that our team made sure your vehicle was well taken care of. We appreciate your business and look forward to seeing you at your next visit. Regards, Don Nelson - General Manager

January 20, 2024

I just love John Azzaro. He is a great person to buy a car from. Gives you all the options to own. Will have him again. More

by sabrcat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Duran, Danny Rusinik, Germain Lexus Sales Department, John Azarow
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Jan 22, 2024 -

Germain Lexus of Naples responded

Your lovely review says a lot about John and he totally deserves it. Thank you for your thoughtful feedback on this experience. We wish you many happy travels in your new Lexus, from all of us at Germain Lexus! Regards, Don Nelson - General Manager

January 19, 2024

Always a pleasurable experience having my car serviced here. My service representative Scott Joiner explained everything with no pressure, appointment was on time with nice waiting area More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Joiner
Report | Print
Jan 19, 2024 -

Germain Lexus of Naples responded

Thanks for the love, Glenn! We're thrilled you always enjoy working with Scott and the Germain Lexus team for your automotive needs. We hope to be of service to you for many more years to come! Regards, Don Nelson - General Manager

January 18, 2024

We were visiting Naples and needed some work done on our RX350L and were introduced to Hector Perez and Germain Lexus. Hector was very courteous and professional and the car was ready at the time promised. More

by Scot Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Perez
Report | Print
Jan 18, 2024 -

Germain Lexus of Naples responded

Scot, We are grateful for you leaving Hector this exceptional review! We are thrilled to hear that Hector took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was very courteous and professional. Please drive safely and do not hesitate to let us know how we may be of further service to you. Regards, Don Nelson - General Manager

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