Germain Lexus of Naples
Naples, FL
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I had an excellent experience purchasing my Lexus RX350. Cary Vhugen was my salesman and he did an excellent job. Cary was great showing my wife how to operate the numerous features of this vehic RX350. Cary Vhugen was my salesman and he did an excellent job. Cary was great showing my wife how to operate the numerous features of this vehicle. More
Outstanding service from Scott Ferling & Eddie Vasco. My key fob was sent to Germain in Naples from Rohrich in Pittsburgh. I spend the winter in Naples. With very poor service from Rohrich, I was able My key fob was sent to Germain in Naples from Rohrich in Pittsburgh. I spend the winter in Naples. With very poor service from Rohrich, I was able to have my fob programmed at Germain in a very timely fashion. My experience at Rohrich was not satisfactory with very little response from them regarding the second key fob . At delivery of my Lexis from Rohrich I was not informed that my second key fob was not included at the time of the sale and would be 8 months until I would receive it. Thank you Germain Scott & Eddie. More
Lee Glesmer is our service representative. He always goes above and beyond to provide us with first class service. Germain Lexus is an excellent place to purchase and service your vehicles. He always goes above and beyond to provide us with first class service. Germain Lexus is an excellent place to purchase and service your vehicles. More
Frank Concepcion was very helpful and addressed all of our concerns. He is a personable man who really gives the customer the attention they deserve. our concerns. He is a personable man who really gives the customer the attention they deserve. More
First class service. Brought in my car with an electrical issue without an appointment and the service adviser, Scott Fielding, arranged to get me right in. He was able Brought in my car with an electrical issue without an appointment and the service adviser, Scott Fielding, arranged to get me right in. He was able to provide a loaner and kept me informed until I picked it up. Thanks Scott! More