Germain Lexus of Naples
Naples, FL
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We were on vacation. It was time for our 50,000 mile service. Called and got an appointment immediately. Scott Fielding was our service specialist and he was great! It was time for our 50,000 mile service. Called and got an appointment immediately. Scott Fielding was our service specialist and he was great! More
Jackson Kirby was my service manager when I recently took my car to Germain Lexus for an issue. He worked diligently to get the necessary repairs approved by my insurance company and provided me with a curt my car to Germain Lexus for an issue. He worked diligently to get the necessary repairs approved by my insurance company and provided me with a curtesy car for the duration until the parts arrived and the repairs were done. When I arrived to pick up my car, he had all the paperwork ready for my signature, and even helped me transfer my items from the curtesy vehicle to my own car. I would highly recommend Jackson Kirby to handle all your repair and service needs at Germain Lexus of Naples. More
Excellent service, Leland Glesmer is my service manager and has been for at least 3 years and is always efficient, thorough and buttoned up. He describes the whats and whys of all work, and sees to it tha and has been for at least 3 years and is always efficient, thorough and buttoned up. He describes the whats and whys of all work, and sees to it that all is done as promised and on time. More
Hector Perez greeted me the moment I came in to get my car serviced. Told me to make myself comfortable in the lounge and have a coffee and snack. He kept me informed on the status of my worked that neede car serviced. Told me to make myself comfortable in the lounge and have a coffee and snack. He kept me informed on the status of my worked that needed to be done. Then he informed me work would be completed shortly. More