Germain Hyundai

The dealership was extremely friendly and concerned with our needs. The sales process was pleasant and we did not feel any pressure. The final paperwork and finance process were too long. There should be our needs. The sales process was pleasant and we did not feel any pressure. The final paperwork and finance process were too long. There should be a way to streamline it. I believe the financing and paperwork took just about 2 hours. More

Todd was great to deal with, and was not suggesting I have things done that I did not need. Vehicle came back on time and service went well. Relaxing atmosphere have things done that I did not need. Vehicle came back on time and service went well. Relaxing atmosphere More

Fast, Courteous, Professional. Germain Maintenance Team has always been at the top of their game when servicing my vehicle. Todd and Rich have provided me expert support and cle Germain Maintenance Team has always been at the top of their game when servicing my vehicle. Todd and Rich have provided me expert support and clearly are valued employees at Germain Hyundai of Columbus Ohio ..,. They and JJ ( my sales rep) are the reasons I drive from Virginia to Ohio for care and maintenance of my vehicle. Job well done! Thank you Team More

Always get appointment when it is best for me to bring in to be serviced to be serviced More

Everyone is as friendly, attentive and helpful through the process of looking, driving and purchasing the vehicle the process of looking, driving and purchasing the vehicle More

Worst experience ever. Took 3.5 months to get my car fixed. Was given a date and time to bring my car in for repair and pick up a rental. I am 82 yrs old with severe copd a Took 3.5 months to get my car fixed. Was given a date and time to bring my car in for repair and pick up a rental. I am 82 yrs old with severe copd and on oxygen at all times. This is not easy for me. When I arrived she told me my appointment had been canceled. I asked why I was not notified she said she didn't have time. Really? Didn't have 30 seconds to call me? During the time Germain had my car, over 3 weeks , I never heard a word about progress on my car. Several times I called Anastasia she never answered one time. Called at least 8 times and left messages for her to please call me. Got no response. Called Mowerys body shop and asked for progress on my car. Told them they had my car for 3 weeks. When do I get it back. They were very polite with me and said there is no way they had my car 3 weeks. Who knows where my car was setting with nothing being done? Or why? When I did get the car back I immediately traded it in on a new hyudai kona. I drove to Dublin oh to do this rather than Germain at auto mall. You have lost a customer forever. More

Carl and Rick where very friendly and answered every ? We had and they never pressured us into buying a car like most car lots...we told Carl what we wanted and was very helpful into getting us everything We had and they never pressured us into buying a car like most car lots...we told Carl what we wanted and was very helpful into getting us everything we asked for More

I am handicapped and Cody went above and beyond any other salesman that I ever dealt with making sure the buying process was easy for me to make my purchase. salesman that I ever dealt with making sure the buying process was easy for me to make my purchase. More

Nan was outstanding and very thorough. Gerald, Ricky was so polite and helpful with everything Gerald, Ricky was so polite and helpful with everything More

Top notch dealership service provider. I have been to many dealerships for service and this location is by far the BEST I have ever had.. they are quick, communicative, professional and pa I have been to many dealerships for service and this location is by far the BEST I have ever had.. they are quick, communicative, professional and passionate about there people and the cars they service. Treat you like family! Enjoy having to have my car serviced there! Always going above and beyond! Keep doing what you do👍🏼 More