591 Reviews of Germain Honda of Naples - Service Center
Great service. They were punctual, fast and they did an excellent job. Andrew Calvert did an excellent job explaining the whole process. The whole experience was enjoyable! excellent job. Andrew Calvert did an excellent job explaining the whole process. The whole experience was enjoyable! More
Drew Calvert excells in his follow up and service manner. Doing business with Germain Honda is a pleasure! The service department headed up by Claude Babeneau and Drew Calvert excell in every way. Jeff Wiss Doing business with Germain Honda is a pleasure! The service department headed up by Claude Babeneau and Drew Calvert excell in every way. Jeff Wisser is the best mechanic I have ever found in a dealership, he cares and does wonderful work. I would highly recommend Germain Honda to anyone needing service on their vehicle. More
DEPTDrew Calvert’s service is exceptional. He was very DEPT Drew Calvert’s service is exceptional. He was very knowledgeable and helpful with having my car serviced.I would highly recommend Drew and will DEPT Drew Calvert’s service is exceptional. He was very knowledgeable and helpful with having my car serviced.I would highly recommend Drew and will always request him . Thank you, Geri Underhill More
oil change; tire rotation; window tint; recall item. Easy appointment scheduling; reasonable amount of time to complete, and am satisfied with, all service items; prompt shuttle service with a very pleas Easy appointment scheduling; reasonable amount of time to complete, and am satisfied with, all service items; prompt shuttle service with a very pleasant driver (Andy); courteous staff throughout the process. More
My service experience. My service advisor was Erica Melchiore who did an excellent job in providing all the info I needed before and after the work. She is an outstanding ex My service advisor was Erica Melchiore who did an excellent job in providing all the info I needed before and after the work. She is an outstanding example of how it should be done. More
I would like to thank Germain Honda and especially my service adviser, Tyler Smith, for the excellent and caring way I was treated while waiting for my car to get serviced. The job was done efficiently service adviser, Tyler Smith, for the excellent and caring way I was treated while waiting for my car to get serviced. The job was done efficiently and well and was finished 30 minutes before the estimate they gave me. Well done Germain Honda! More
Shawn Day I would like to thank Shawn Day for his great courteous manner and for the great service he gave my c ar. I had a nail in my front right tire. He r I would like to thank Shawn Day for his great courteous manner and for the great service he gave my c ar. I had a nail in my front right tire. He replaced the tire and expedited the job in record time. Thank you Shawn. More
It was pleasant, positive, on time, and professional. I needed 1 new tire, but decided to replace them all; they were ready. A staff member reminded me that I had tire insurance, so I only paid for 3. I I needed 1 new tire, but decided to replace them all; they were ready. A staff member reminded me that I had tire insurance, so I only paid for 3. I also was able to re-finance my car. I now have a great car, and lower monthly payments. More
Outstanding Service by Germain Honda and Tyler Smith@! We just had our 2018 Honda CRV serviced at Germain Honda. It was the usual exceptional experience that we have come to expect. Tyler Smith was our S We just had our 2018 Honda CRV serviced at Germain Honda. It was the usual exceptional experience that we have come to expect. Tyler Smith was our Service coordinator. Tyler was the first person we met at Germain and is one of the reasons we continue to do business there. He is courteous, knowledgeable, professional, and very customer focused. Thank you Tyler and Germain for another exceptional service experience. More
No appt., taken and problem solved Concern shown for problem; accommodated without appointment; set up service to solve issue; no resolution after extensive diagnostics, but alert light Concern shown for problem; accommodated without appointment; set up service to solve issue; no resolution after extensive diagnostics, but alert light no longer active; reminded to return if reoccurs or for any other problem. More