Germain Honda of Naples - Service Center

Worked with Shawn Day. He provided good advice based on the age and mileage that saved me money. Maintained ongoing communication and explained service completed. Answered questions objectively. the age and mileage that saved me money. Maintained ongoing communication and explained service completed. Answered questions objectively. More

Oil Change Excellent service! This was my first oil change since purchasing my new Honda Civic. Service Department associates were very welcoming. The schedul Excellent service! This was my first oil change since purchasing my new Honda Civic. Service Department associates were very welcoming. The scheduled maintenance was explained and completed quickly. Thank you, Erica! More

2020 Oddesey elite purchase After my Oddsey had a service cost over 1000.00. I checked one trading for another oddsey. Weil spent most of his day doing the deal. The price w After my Oddsey had a service cost over 1000.00. I checked one trading for another oddsey. Weil spent most of his day doing the deal. The price was a little high but I purchased an elite which I am very proud. I hope it last for many years. I well be back for service. John Shoemaker More

Great Service This is the second time I worked with Erica Melchiore, as with the first time I found her to be professional and pleasant to work with., hopefully the This is the second time I worked with Erica Melchiore, as with the first time I found her to be professional and pleasant to work with., hopefully the next time I bring the car in for service she the person I work with. I give her a top rating ! More

Shawn is personable and continues to give great service. He has taken care of our two Honda’s on separate occasions and has been excellent to work with. He has taken care of our two Honda’s on separate occasions and has been excellent to work with. More

Continued Great Service from Germain Honda I purchased my Honda CRV, used, from Germain Honda. Each time I go for routine services they do an excellent job. Erica Melchiore was my service adv I purchased my Honda CRV, used, from Germain Honda. Each time I go for routine services they do an excellent job. Erica Melchiore was my service advisor on my last trip and she was terrific. She got me checked in, scheduled for service and out the door in impressive fashion. Because the work was projected to take about four hours she arranged for a loaner car so that I didn't have to wait at the dealership. Thanks Erica, because of people like you I will keep coming back to Germain Honda. More

Erica was very attentive and kind! Most of all, very friendly. She knows how to make you feel comfortable while taking care of your cars needs! friendly. She knows how to make you feel comfortable while taking care of your cars needs! More

Service Dept. was Excellent Ronald Carillo Took my call, I explained my issue with my Tire, He looked up my file and he said to come right in, he would try his best, mind you it Ronald Carillo Took my call, I explained my issue with my Tire, He looked up my file and he said to come right in, he would try his best, mind you it was 5:25 p.m they close at 6:00 p.m. My daughter rushed over just in time and he took care of the tire. He had everything ready for when she walked in. He was very knowledgeable, professional and friendly. Glad to have had his excellent help. More

very professional and personable. Being new to the area it was nice to meet a professional. Walked me through the details of the cars issues and did an overall great job in getting thi Being new to the area it was nice to meet a professional. Walked me through the details of the cars issues and did an overall great job in getting things right. Everyone I met was top notch and went out of their way to help me out. More

Shawn, as always, was excellent. Checked me in fast and thoroughly. He was very professional, personable and knowledgeable. Shawn is truly an asset to Germaine Honda. thoroughly. He was very professional, personable and knowledgeable. Shawn is truly an asset to Germaine Honda. More