Germain Honda of Naples - Service Center

Dead battery, jump started, went directly to Honda Dead battery, jump started, went directly to Honda service, immediate friendly , courteous attention, quick evaluation, new battery installe Dead battery, jump started, went directly to Honda service, immediate friendly , courteous attention, quick evaluation, new battery installed. Thank you Shawn Day and Daniel Moisiv. More

Tyler is awesome, he's very knowledgeable but never pushy. He has helped me several times and now I only ask for him! Thank you! pushy. He has helped me several times and now I only ask for him! Thank you! More

Tyler Smith Tyler was the ultimate professional, knowledgeable and friendly. He went out of his way to ensure my visits to the service center were as pleasant as Tyler was the ultimate professional, knowledgeable and friendly. He went out of his way to ensure my visits to the service center were as pleasant as possible. Robert Moussa More

Tyler Smith has been my service advisor for 2 years. He is knowledgeable, thorough, professional, & patient. Its reassuring that he is my advisor. Great employee!! is knowledgeable, thorough, professional, & patient. Its reassuring that he is my advisor. Great employee!! More

Excellant and very responsive service department. David Dorden, service representative, was extremely helpful with a tire issue on our CR-V. This level of service has been the norm in all our visits David Dorden, service representative, was extremely helpful with a tire issue on our CR-V. This level of service has been the norm in all our visits since this location has been open. More

Tyler smith is by far the best service advisor Out their. I had a great experience. I showed up with no appointment he made sure they got my car in same day. He kept me updated thru the whole process. I reco I had a great experience. I showed up with no appointment he made sure they got my car in same day. He kept me updated thru the whole process. I recommend Tyler to all my friends and family por qué no me llamaste todos los días no hoy descanse ah ah pero es que Siri Happy a mi ya me cobraron More

Unnecessary The service was good, but it needn’t have happened. It took us more than six weeks to get the second key fob for our new 2020 Accord. We called multip The service was good, but it needn’t have happened. It took us more than six weeks to get the second key fob for our new 2020 Accord. We called multiple times before someone finally ordered a new fob and then I got to wait over an hour for the fob to be programmed. Who lost the second fob to b3gin with and what did it take six plus weeks to get a replacement? More

A Pleasure! It has always been a pleasure to have my 2018 CR-V, and my wife's 2005 Civic Hybrid serviced at this dealership. The waiting area is light and airy w It has always been a pleasure to have my 2018 CR-V, and my wife's 2005 Civic Hybrid serviced at this dealership. The waiting area is light and airy with comfortable seating. The cappuccino is a pleasant treat. Checkout is straight forward and simple to accomplish. More

Thank you Tyler Smith for your excellent service and help in taking care of my vehicle maintenance. Your careful explanation of what was needed, price quote and time it would take for service is much appreci in taking care of my vehicle maintenance. Your careful explanation of what was needed, price quote and time it would take for service is much appreciated and I will continue to use your service. More

Erica Melchiore in the Honda Service Dept.was very helpful, friendly, efficient and professional. She helped get our Honda serviced quickly and thoroughly. The entire dealership and service bays were helpful, friendly, efficient and professional. She helped get our Honda serviced quickly and thoroughly. The entire dealership and service bays were extremely clean, employees wore masks and they covered the steering wheel and seats in plastic before servicing. More