Germain Honda of Naples - Service Center

Arrived with the check engine light on. Tyler Smith explained how to best identify the root cause. Within two hours he found the issue, quoted the all in price for resolution, and committed to a precis explained how to best identify the root cause. Within two hours he found the issue, quoted the all in price for resolution, and committed to a precise time to return the car. Thanks for your help. More

Very helpful and polite. I hope next time I will see him again. Thank you very much. I am really appreciate. Honda service team is the best . again. Thank you very much. I am really appreciate. Honda service team is the best . More

We always get above and beyond service from Tyler Smith at Germain Honda in Naples. He is honest, caring and trustworthy in his advice. He has a strong knowledge of vehicles and always looks out for the at Germain Honda in Naples. He is honest, caring and trustworthy in his advice. He has a strong knowledge of vehicles and always looks out for the customer! More

Tyler Smith at Germain Honda Naples makes car servicing efficient, high quality, and even enjoyable in bad situations. He’s knowledgeable in as ll situations. efficient, high quality, and even enjoyable in bad situations. He’s knowledgeable in as ll situations. More

I found it very reassuring to have Tyler as my rep. He explained what was wrong with my car, and what needed to be done to it in order to ensure proper function. I’m no car guru, but it was a great feelin explained what was wrong with my car, and what needed to be done to it in order to ensure proper function. I’m no car guru, but it was a great feeling to have someone give me a quick mini lesson to save for future reference. I have an excellent experience every time. More

Tyler did a great job. When I arrived he came out and told me the lady that was to take care of me was out . He knew that I was there for a recall, told me how long it would take and that they would chec told me the lady that was to take care of me was out . He knew that I was there for a recall, told me how long it would take and that they would check out the whole car since it was there. He was within 10 min of what he had stated. Top notch. I will ask for him in the future. More

Fantastic dealership. Very efficient and professional. Tyler Smith assisted me and he was incredibly helpful, responsive and knowledgeable. Wonderful to see the teamwork displayed by all at this dealers Tyler Smith assisted me and he was incredibly helpful, responsive and knowledgeable. Wonderful to see the teamwork displayed by all at this dealership! More

Very efficient service . And good explanations of work Very efficient service . And good explanations of work done.Team is friendly and give extra care to customers. Service was very timely.Follow up call Very efficient service . And good explanations of work done.Team is friendly and give extra care to customers. Service was very timely.Follow up call after service completed. More

Great place to do business! Tyler Smith is a very professional knowledgeable service advisor deserving of much recognition, .Service Manager. Claude Babineau excells in customer service. professional knowledgeable service advisor deserving of much recognition, .Service Manager. Claude Babineau excells in customer service. More

David goes above and beyond all expectations from a customer standpoint. He will keep you informed about the progress of your car and will take tremendous care of you while you wait. He is very kind an customer standpoint. He will keep you informed about the progress of your car and will take tremendous care of you while you wait. He is very kind and knowledgeable. More