591 Reviews of Germain Honda of Naples - Service Center
Great customer service. Claude was wonderful, personable, showed me how my new wireless charger works, which was installed in a few minutes!. I love it. Great vehicle. So happy. showed me how my new wireless charger works, which was installed in a few minutes!. I love it. Great vehicle. So happy. More
Great service, as usual, at Germain Honda of Naples. David Doden took care of us this time, and was very thorough in explaining what was needed, so knowledgeable, and friendly. Everyone at this David Doden took care of us this time, and was very thorough in explaining what was needed, so knowledgeable, and friendly. Everyone at this dealership has always been outstanding! LOVE the service department! More
I dealt with Frank Silva on my wife's CR-V and he was very professional and friendly. I did have to add some items to the service list but Frank eased me into the effects of getting them done now instead very professional and friendly. I did have to add some items to the service list but Frank eased me into the effects of getting them done now instead of later. It was my first time at Germain service though we purchased the car from you after a 3 year lease ended on the east coast. My personal car is a Lexus so I appreciate service done right. Let me say I am very happy for our choice with Honda here in Naples. We moved over here a year ago and some things are difficult to get used to like service day. Thank you for your care. More
Dale Harrell coordinated with Germain’s Service Manager Claude Babineau to get my concerns resolved. Claude was very accommodating and coordinated the repair on my new car windshield immediately. Super J Claude Babineau to get my concerns resolved. Claude was very accommodating and coordinated the repair on my new car windshield immediately. Super Job! More
Frank Silva very helpful! Great service! Always helpful Frank Silva very helpful! Great service! Always helpful ! Good staff in service department! Highly recommended Very satisfied and hopefully Frank Silva very helpful! Great service! Always helpful ! Good staff in service department! Highly recommended Very satisfied and hopefully all will keep up the good work More
I have been working with Tyler for many years as my client service advisor, and he is always knowledge and takes great of means my car. He is efficient and informative, and always a great job to make client service advisor, and he is always knowledge and takes great of means my car. He is efficient and informative, and always a great job to make Honda service a pleasant experience! More
Paul Liberto, Service Advisor, was excellent. He listened to my concerns and addressed the main issue of correcting the problem. Thank you, it was much appreciated! to my concerns and addressed the main issue of correcting the problem. Thank you, it was much appreciated! More
Thank you....David goes above and beyond all expectations. He kept informed about the progress of your car and will take care of you while you wait. expectations. He kept informed about the progress of your car and will take care of you while you wait. More
Joel was very professional and accommodating. He guided me thru the process and made some very good recommendations. I had a noise and it was related to changing the trans fluids. Which Joel recommended d me thru the process and made some very good recommendations. I had a noise and it was related to changing the trans fluids. Which Joel recommended doing. Great sealer and staff. More
I was very happy with the service I received at Germain Honda. Frank Silva was very helpful and knowledgeable. It was a pleasure to do business with him. Honda. Frank Silva was very helpful and knowledgeable. It was a pleasure to do business with him. More