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Germain Honda of Beavercreek

Beavercreek, OH

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1,009 Reviews

2300 Heller Dr

Beavercreek, OH

45434

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Showing 1,009 reviews

June 30, 2021

Luke Hohl Was friendly and professional as he convinced us of the value of the deal we were getting. Everyone at the dealership was easy to work with. More

by pineln
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Spangler, Luke Hohl
Jul 01, 2021 -

Germain Honda of Beavercreek responded

Thank you for leaving Luke this 5-star review! We are happy to hear that he took great care of you and ensured that your visit was smooth and successful. We appreciate your business. Please do not hesitate to let us know if there is ever anything more that Luke or the team may help you with! Regards, Cliff Gondek - General Manager

Jul 19, 2021 -

pineln responded

Well pleased with the people we worked with.

June 29, 2021

Ray was very helpful and helped into exactly the car I wanted. More

by nicklewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Gondek, Dave Allen, Ted Spangler, Jackie Green, Ray Forsee, Scott Cassidy, Joey Zimmer, Alex High, Izzy Waltz, Kayla Qumsieh
Jun 30, 2021 -

Germain Honda of Beavercreek responded

Nick, Congratulations on your new vehicle! We are overjoyed that Ray could make things happen for you and get you into exactly the vehicle you had in mind. We are so excited for you to enjoy your new ride, and we hope to see you again when the time comes for your first service! Regards, Cliff Gondek - General Manager

June 29, 2021

Ray was my salesman and he did an outstanding job. There isn’t anyone else I’d trust after I’ve been ripped off before by another dealership. More

by ItsBritney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason High, Jackie Green, Ray Forsee
Jun 30, 2021 -

Germain Honda of Beavercreek responded

Britney, Thank you for leaving Ray this excellent review! He will be honored to hear of your very kind words and to know how greatly you valued his assistance. We are thrilled that your automotive search led you to our dealership, and we congratulate you on your new vehicle- on behalf of Ray and the entire team! Regards, Cliff Gondek - General Manager

June 29, 2021

Ray was very professional during the whole process! He made the process of buying a car simple and fast. I will definitely be a repeat customer. More

by Kevinjedwards1226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Spangler, Ray Forsee
Jun 30, 2021 -

Germain Honda of Beavercreek responded

Kevin, We are so appreciative of the opportunity to do business with you, and we are pleased that Ray could make your overall experience so smooth and efficient! We congratulate you on your new vehicle- on behalf of him and the entire team, and we look forward to serving you and your automotive needs again in the future! Regards, Cliff Gondek - General Manager

June 29, 2021

Everyone was extremely helpful. I needed in ASAP and they got me in and fixed it More

by TKoenig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Joey Zimmer
Jun 30, 2021 -

Germain Honda of Beavercreek responded

Thank you so much for your 5-star review! It is our pleasure to serve you, and we are pleased that we could get your recent needs swiftly resolved! Offering quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future! Regards, Cliff Gondek - General Manager

June 26, 2021

The people here were very friendly, but the service was subpar. I had my 100K maintenance done here ($950). My car was fine when I brought it in. They sent me home with an oil leak that was putting oil out More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex High
Jun 30, 2021 -

Germain Honda of Beavercreek responded

Rob, Providing quality service is so important to us, and we are saddened to hear of your feedback regarding your recent visit. I apologize for the frustration and inconvenience that our efforts have caused, and if you are willing, I would love the chance to speak with you personally and hopefully enhance your experience. At your convenience, please contact me at (937)202-4519 or cgondek@germainmotorco.com. I apologize again for your recent experience, and I hope to hear from you soon. Regards, Cliff Gondek - General Manager

Jul 10, 2021 -

Rob responded

Hello Cliff, Thanks for your quick response. I will contact you using the contact information you provided. I look forward to hearing from you and improving future customer's experiences. I'll update this review accordingly so there is a fair evaluation. Thanks, Rob

Sep 28, 2021 -

Rob responded

Here is my update. I did discover later that my rear pads were actually almost completely worn out so the dealership was being honest about the pads needing to be replaced. My mistake. However, I did contact this dealership at the email provided and received no response as of this date. I still believe the lack of concern about the amount of oil in the car is very concerning. Most of us know that running a car without oil in it could mean a new engine is needed.

June 24, 2021

Love my honda civic sport its been great and does everything I need and want plus some More

by Nathangroninger71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Hohl
Jun 25, 2021 -

Germain Honda of Beavercreek responded

Nathan, Congratulations on your new Honda Civic Sport! We are thrilled that we had the opportunity to do business with you and get you into the perfect vehicle! We couldn't be more pleased to hear of your satisfaction, and we are so excited for you to enjoy your new ride! Regards, Cliff Gondek - General Manager

June 19, 2021

Germaine Honda excels. Alex High's friendly, personal skills and effort to keep me informed about my current work and future needs impressed. None better! More

by mindrafter84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex High
Jun 22, 2021 -

Germain Honda of Beavercreek responded

Thank you for leaving Alex this positive review. We are delighted to know that he took great care of you, and kept you updated and informed throughout the entirety of your visit. Your safety and satisfaction is of the utmost importance to us. Please drive safely, and do not hesitate to let us know how he and team may serve you again. Regards, Cliff Gondek - General Manager

June 18, 2021

Ms. Allegra and the rest of the staff at Germain made the process of buying my vehicle easy, fun, and personalized. This kind of service is the key to keep me coming back again and again. More

by louievega62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason High, Scott Cassidy, Annette Allegra
Jun 22, 2021 -

Germain Honda of Beavercreek responded

Thank you so much for your positive review. It is an honor to have been able to assist you with your purchase, and we are thrilled that we could provide you with the quality experience that you so much deserve! We congratulate you on your new vehicle- on behalf of Annette and the entire team, and we look forward to working with you again in the future! Regards, Cliff Gondek - General Manager

June 14, 2021

I had a great experience with Ray and Jackie from the finance department! Both were not pushy, super kind, and willing to work with me. Jackie was down to earth and was very real with me during the finan More

by Jessica W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Green, Ray Forsee
Jun 18, 2021 -

Germain Honda of Beavercreek responded

Jessica, Thank you so much for taking the time to share this positive review! Your safety and satisfaction are of the utmost importance to us, and we are delighted to know that Ray and Jackie provided you with the exceptional assistance that you so much deserve! We hope to continue serving you and your future automotive needs. Regards, Cliff Gondek - General Manager

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