Germain Ford of Columbus

Last year my family and i were looking for a used suv that was larger and would meet our needs better than our equinox. After.months of searching, dealing with typical car salesmen, we finally happened that was larger and would meet our needs better than our equinox. After.months of searching, dealing with typical car salesmen, we finally happened upon Germain Ford. Ryan greeted us with knowledge and experience and an unfound friendliness we have not yet. He helped us search thru our criteria and eventually we found a navigator that might meet our needs. Upon driving it and finding that it wasnt exactly what we wanted, Ryan understood and said he would keep his eye out for what we wanted. The next day, he called me to say a.trade just came in and it fit our criteria exactly. The next day from that, we drove away in our beautiful 2005 Ford Expedition! Even a year later, we still love our car! Ryan also always seems to find the time to visit when we come in for oil changes. I have never experienced a nicer sales person, and i can also say hes became a friend! Thank you Ryan! More

I visited Germain in late 2010 to purchase a new vehicle. I had in mind a general idea of what kind of vehicle I wanted. Ryan helped me see the differences in the few vehicles that I had previously chosen I had in mind a general idea of what kind of vehicle I wanted. Ryan helped me see the differences in the few vehicles that I had previously chosen and narrow down my decision to one vehicle. His knowledge was pretty sharp on the vehicle, with only one or two features I found out later that he had not mentioned. It was an excellent buying experience all around and I would highly recommend looking Ryan if you are looking for a Ford vehicle at Germain in Columbus. More

I was shoping for a new car and Ben was a great salesman. He helped me with all of my needs and wants with my perfect car. He was able to help me choose which car would be best for me and my family and gav He helped me with all of my needs and wants with my perfect car. He was able to help me choose which car would be best for me and my family and gave us more options than I had in mind! He always had a smile on his face and was very helpful. I would recommend Ben to anyone of my friends and family. More

We were set on buying a Ford Edge and went to a few other dealerships before Germain. The name Germain with its good reputation drew us there, along with the online price of a used Ford Edge that met our sea dealerships before Germain. The name Germain with its good reputation drew us there, along with the online price of a used Ford Edge that met our search criteria. We were lucky enough to work with BEN WESTBROOK. He was extremely low pressure, friendly, fun, and courteous. He stayed very late past closing hours to help us work towards acceptable terms and complete all necessary paperwork so that we could drive our new car home - not to mention it was supposed to be his day off! BEN was not the typical salesperson and we greatly appreciated that. For our next car we will definitely come back to Germain and definitely want to work with no one else but BEN WESTBROOK. Thanks, Daniel and Leslie Albeit More

I actually went to Germain for a used Honda Civic, when I saw the Focus. After driving it, I loved it. I told John my budget, and he made everything work out. I spent less than I planned on and got a new car saw the Focus. After driving it, I loved it. I told John my budget, and he made everything work out. I spent less than I planned on and got a new car! Sync is amazing and John has set me up several times as I have changed phones recently. I had the first oil change (free) done the other day and the service rep was great too. Thanks Guys! More

After coming home from spending a year with the US Army in Baghdad, Iraq, I was in need of a vehicle. I had my eye on a 2008 Ford Fusion and from doing some extra research on the internet, specifically on in Baghdad, Iraq, I was in need of a vehicle. I had my eye on a 2008 Ford Fusion and from doing some extra research on the internet, specifically on this site (DealerRater), I saw several good reviews on Germaine Ford and specifically on Kris Rivers. Kris is a young and up-and-coming car salesperson. What I liked about Kris was his transparency and honesty with me during the sale process. He was not pushy and he did try to get me buy a car that I did not want. After working and negotiating with Kris for almost a week, I bought my Ford Fusion. Kris provided excellent customer service and is an outstanding professional. If you go to Germaine Ford, ask for Kris Rivers and expect an excellent customer experience! More

Lee Green is a consumate professional car saleman! Knew his products, was pleasent with both my wife and myself. Took the time to allow us to drive what we explained we were looking for. Was not pushy an his products, was pleasent with both my wife and myself. Took the time to allow us to drive what we explained we were looking for. Was not pushy and we took three trips before we decided to purchase. His promises have been delivered on and to date, we are very satisfied with the purchase experience. His followup has been timely and to the point! We look forward to a long-term relationship with Germaine Ford! More

The salesperson was very friendly to me and got to know my family and what I was looking for in a car. He was friendly and personable every time I spoke with him on the phone, during the sales process and my family and what I was looking for in a car. He was friendly and personable every time I spoke with him on the phone, during the sales process and even after the sale was completed. The salesman was a great person to deal with. More