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Germain Ford of Columbus
Columbus, OH
523 Reviews
Your gateway to an exceptional Ford experience can be found right here in Columbus, Dublin, and Hilliard, Ohio, at Germain Ford of Columbus. We're excited to be your partner in finding the perfect Ford vehicle, ensuring your car shopping journey is as enjoyable as possible.
We take pride in creating a warm and welcoming atmosphere.
As soon as you enter our doors, you're not just a customer - you become part of our extended family. Our commitment to outstanding service and support remains unwavering, and we're dedicated to making your Ford experience truly special.
Read on to discover our wide range of tools and resources at your disposal. If you have any questions, call or contact us online today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 523 reviews
October 03, 2025
I like this service dept. Seems like a professional operation. Zak is my service writter and it seems he couldn't try any harder to take care of the customers. Seems like a professional operation. Zak is my service writter and it seems he couldn't try any harder to take care of the customers. More
by grobbins777
Employees Worked With
Zak H. service writter -- excellent
October 01, 2025
The crew at Germain are all top notch I have purchased several cars and Trucks several cars and Trucks More
by Shershey
August 29, 2025
Service department was friendly and accommodating. The service was performed in a timely manner. The quote was accurate. Kaitlynne made the visit pleasant. The service was performed in a timely manner. The quote was accurate. Kaitlynne made the visit pleasant. More
by SC
Employees Worked With
Kaitlynne in service department
August 09, 2025
Kaitlynne was fantastic! She understood what I needed and explained the whole process. Updated my account. Went over the results of everything found. She needs a raise !!! She understood what I needed and explained the whole process. Updated my account. Went over the results of everything found. She needs a raise !!! More
by Glen
Employees Worked With
Kaitlynne
August 01, 2025
The sale's person was very helpful friendly and patient . i was very welcommed the atmosphere was great i was very welcommed the atmosphere was great More
by Hicham
July 17, 2025
Austin serviced my vehicle and kept in contact with me during service. What a super nice young man! He gets 10 stars from me! I can’t brag enough on him and the great service I got from him. Austin is during service. What a super nice young man! He gets 10 stars from me! I can’t brag enough on him and the great service I got from him. Austin is top class. Germain Ford is so lucky to have him as an employee! Thanks Austin for renewing my faith in Ford service department! More
by hyssop.fumbles-5y
Employees Worked With
Kelly
July 03, 2025
Even though I have a dealership that is closer to me, I have used Germain for all my needs. They have served me well from the point of sale, maintenance service, recall service, and recently the use of my have used Germain for all my needs. They have served me well from the point of sale, maintenance service, recall service, and recently the use of my extended warranty after a breakdown. More
by gerald.casper23
June 14, 2025
Great service experience - highly recommend Germain Ford service department & Quick Lane! They provide excellent customer care with friendly & professional staff, timely service & quality work. service department & Quick Lane! They provide excellent customer care with friendly & professional staff, timely service & quality work. More
by troves-bookie.9c
Employees Worked With
Kaitlynne
June 14, 2025
Germain Ford provides an excellent customer care experience both in sales & service. Their staff is friendly & professional. Their service is timely & they provide quality work. Highly recommend! experience both in sales & service. Their staff is friendly & professional. Their service is timely & they provide quality work. Highly recommend! More
by troves-bookie.9c
Employees Worked With
