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Germain Ford of Columbus

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
519 Reviews
Your gateway to an exceptional Ford experience can be found right here in Columbus, Dublin, and Hilliard, Ohio, at Germain Ford of Columbus. We're excited to be your partner in finding the perfect Ford vehicle, ensuring your car shopping journey is as enjoyable as possible. We take pride in creating a warm and welcoming atmosphere. As soon as you enter our doors, you're not just a customer - you become part of our extended family. Our commitment to outstanding service and support remains unwavering, and we're dedicated to making your Ford experience truly special. Read on to discover our wide range of tools and resources at your disposal. If you have any questions, call or contact us online today!
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7250 Sawmill Road

Columbus, OH

43235

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Showing 519 reviews

April 21, 2026

The service I received from the time I made my appointment to the time I left the dealership after my service appointment was complete was tremendous. More

by run26mw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Yermalovich
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Apr 22, 2026 -

Germain Ford of Columbus responded

Thank you for sharing your experience with Germain Ford of Columbus! We’re pleased to hear everything went smoothly, from scheduling to service completion.

March 28, 2026

DO YOUR RESEARCH ON THIS DEALERSHIP! ! I made the mistake of not looking at the reviews! I purchased a used vehicle about a year and a half ago. The salesman lied to me about the Carfax a More

by Carly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Cropper
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Carl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Rahm
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Secrest
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2026 -

Germain Ford of Columbus responded

Carly, I'm truly sorry to hear about your disappointing experience and the issues you've encountered with the vehicle purchase. We take these complaints seriously and we would like an opportunity to discuss this further and see if there's anything we can do to assist you. Please reach out at your earliest convenience. Thank you, Greg Saylor - Pre-Owned Sales Manager - 614-383-4642

Mar 30, 2026 -

Carly responded

If you read my review it clearly states I already spoke with you trying to remedy the issue before I wrote my review. Let me refresh your memory, our conversation went like this…“ I’m not sure what you expect me to do for you.” and I replied, you need to make this right. You, along with the GM of the dealership refused to do anything to make this right.. I had to eat $6k so no, I won’t be wasting anymore time or energy on this matter or Germain ever again. It was important for me to teach my son not to lie, clearly your salesman didn’t get that lesson.

March 06, 2026

Great service and friendly people! Comfortable place to wait. They always explain everything they are doing. More

by croumeliote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
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Mar 06, 2026 -

Germain Ford of Columbus responded

We love hearing from satisfied customers! Thank you for choosing Germain Ford of Columbus and for sharing your positive experience with our helpful Service Team. See you next time!

March 04, 2026

Thought did an excellent job very happy with the service provided. Would recommend to others More

by tomphilus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 05, 2026 -

Germain Ford of Columbus responded

Thank you for sharing your support of Germain Ford of Columbus!

February 26, 2026

Germain Ford service department has always been very reliable and good with their time estimates. Today they conducted post sale accessory installation. They did a Great Job! More

by MACSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Rahm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris and Coleton
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Feb 26, 2026 -

Germain Ford of Columbus responded

Thank you for the wonderful review! We’re happy to hear how pleased you’ve been with Germain Ford of Columbus and our service department in particular. We’ll see you at your next appointment!

February 11, 2026

Tyler helped with my issue with my windows not going back all the way up. Grateful it was only an update! Will only service my vehicles here! More

by Papa Linc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Secrest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
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Feb 11, 2026 -

Germain Ford of Columbus responded

We're glad Tyler could help! Thank you for choosing Germain Ford of Columbus, and we look forward to serving you again.

January 31, 2026

Brynden was extremely helpful and pleasant to work with. I would buy from here again! More

by Miah Moss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Secrest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brynden Erwin
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Feb 02, 2026 -

Germain Ford of Columbus responded

Here at Germain Ford of Columbus, we are always thankful for positive feedback from our customers. Thank you, Miah!

January 12, 2026

Justin was great salesman. Took care of me and all my needs. First class. I will be back. More

by Nmbr2rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Ellis sales
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Jan 12, 2026 -

Germain Ford of Columbus responded

Thanks for the awesome review of Germain Ford of Columbus! We will pass your kind words along to Justin!

January 09, 2026

Wrote my estimate, recieved insurance approval, and scheduled in same day. Repairs where completed the following day post appointment. Super fast repair, and the highest of quality! More

by jad3542
Recommend Dealer
Yes
Employees Worked With
Bodyshop Estimator Sam Blake
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Jan 12, 2026 -

Germain Ford of Columbus responded

We're delighted to hear about your smooth and speedy repair experience! Thank you for choosing Germain Ford of Columbus and for sharing your review!

December 22, 2025

They have a great service department. The entire staff was very friendly and helpful to me. More

by Bryncook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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Dec 23, 2025 -

Germain Ford of Columbus responded

Bryn, thank you for leaving Germain Ford of Columbus your positive feedback!

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