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Germain BMW of Naples
Naples, FL
2,807 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,807 reviews
April 24, 2026
My car was serviced by Rhoel Gray on April 2026. Rhoel provided excellent service and explained my repairs. It’s refreshing to know GREAT customer service still exist. Thank you Rhoel Gray. Joel Rhoel provided excellent service and explained my repairs. It’s refreshing to know GREAT customer service still exist. Thank you Rhoel Gray. Joel More
by Hollocherj
Employees Worked With
April 22, 2026
I brought the car in for routine maintenance and once again left completely satisfied with the service and experience with Rhoel Gray and the rest of the service department. It was also my first visit si again left completely satisfied with the service and experience with Rhoel Gray and the rest of the service department. It was also my first visit since the remodeling of the facility, and I found the upgrades and comfort level provided to be top notch. More
by williamrdsx
Employees Worked With
April 18, 2026
Jeremy Bongle was a true professional and great service advisor. I definitely recomend him and BMW of Naples. advisor. I definitely recomend him and BMW of Naples. More
by Delgatti
Employees Worked With
April 07, 2026
Cory Hespeler went out of his way to fit me in for a 10,000 mile service before I had to travel from Florida to New York. I really appreciate him for being so accommodating and alleviating my concern a 10,000 mile service before I had to travel from Florida to New York. I really appreciate him for being so accommodating and alleviating my concern about driving 1500 miles without having the service performed. Also, the video and commentary from the technician (don't remember his name) was thorough and easy to understand. Thank you. More
by tmccar2121
Employees Worked With
April 03, 2026
The entire staff at Germain BMW is great and always accommodating! Chuck Griffith is a fantastic service advisor and is always able to accommodate my schedule. My vehicle is taken care of properly the accommodating! Chuck Griffith is a fantastic service advisor and is always able to accommodate my schedule. My vehicle is taken care of properly the first time with no issues. Thank you all for a great experience every time! More
by mpally1
Employees Worked With
March 16, 2026
Excellent service and professionalism with every visit. Very accurate completion times and the best service adviser Chuck Griffith. Very accurate completion times and the best service adviser Chuck Griffith. More
by pndikan
Employees Worked With
March 15, 2026
Tona Zarrelli has been my service advisor through my last three BMWs. She is always professional and thorough. A pleasure to work with her. three BMWs. She is always professional and thorough. A pleasure to work with her. More
by Gormo21
March 14, 2026
Tona Zarrelli was wonderful about getting my service done in a professional and timely manner! Great experience. in a professional and timely manner! Great experience. More
by Lisa
Employees Worked With
March 13, 2026
The service is outstanding! Chuck Griffin is the best service manager I have ever worked with! Chuck Griffin is the best service manager I have ever worked with! More
by Bob
Employees Worked With
March 13, 2026
Friendly, honest and efficient. Very knowledgeable of the product and responsive to our questions and concerns. Very knowledgeable of the product and responsive to our questions and concerns. More
by jhardy8255
Employees Worked With
