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Germain BMW of Naples

Naples, FL

4.9
2,483 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,483 reviews

October 27, 2023

Ken Bednar was very good. Great follow up. Knowledgeable, responsive and very professional. Good experience overall More

by tbutz714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Bednar
Oct 30, 2023 -

Germain BMW of Naples responded

Your complete satisfaction is our ultimate goal. Thank you for sharing. Best Regards, Flavio Galasso General Manager

October 27, 2023

Very professional, courteous, and competent. Kevin Higgins was all of these. He obliged us in every way possible. We feel we could call on him at any time for further assistance. More

by Sandra Bullock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Higgins
Oct 30, 2023 -

Germain BMW of Naples responded

It's great to hear that your car buying experience was so pleasant and hassle-free and that you felt well accommodated by Kevin throughout the process. We appreciate your business and hope you're enjoying your new car. Best Regards, Flavio Galasso General Manager

October 27, 2023

Jeremy Bongle was my service contact and was very helpful . I have minimum miles on my BMW Z4 and he recognized that fact and did not replace some filters that did not need replacing. More

by gto409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive service needs. We are pleased to know that Jeremy ensured a positive guest experience. Best Regards, Flavio Galasso General Manager

October 27, 2023

Kevin B is very attentive & we had a great experience with our recent purchase! Kyle T did a great job getting us all set up with the plethora of tech this BMW X7M60i has! More

by Betznkev
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Casco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Tyler- BMW Genius
Oct 30, 2023 -

Germain BMW of Naples responded

Thank you for leaving Kevin and Kyle this positive review! We are pleased to know that they took great care of you throughout your visit! If there is anything more that they or the team may help you with, please don't hesitate to give us a call. We wish you the safest of travels in your new ride! Best Regards, Flavio Galasso General Manager

October 27, 2023

GEORGE Donavan did an amazing job on my old 2015 640I. I originally bought it next door used st Bonita Mercedes Benz about 3 years ago and needed tires so being new to Florida I took it back to MB. They More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Germain BMW of Naples responded

Thank you so much for sharing your experience with George and our Service Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business, and the positive feedback. All the best! Regards, Flavio Galasso General Manager

October 26, 2023

From making the appointment to work in progress though the return, my advisor Jeremy keeps me in the know. He always meets my expectations and quite often exceeds them. Great representation for a stellar More

by jjcapa8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Germain BMW of Naples responded

Your continued business and trust in Jeremy and our team to ensure your complete satisfaction mean so much to us all. See you next time. Best Regards, Flavio Galasso General Manager

October 26, 2023

Our experience with the entire Sales Dept. and particularly with our salesperson Kevin Higgins went as smoothly as one could hope for. He brought a professionalism rarely encountered in such t More

by hsmmdm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Higgins
Oct 27, 2023 -

Germain BMW of Naples responded

It's great to hear that your car buying experience was so pleasant and hassle-free and that you felt well accommodated by Kevin throughout the process. We appreciate your business and hope you're enjoying your new BMW. Best Regards, Flavio Galasso General Manager

October 26, 2023

I had an excellent buying experience at Germain BMW of Naples. It is a beautiful dealership and I was greeted warmly and felt welcome throughout the time spent there. My salesperson, Ken Bednar, was per More

by TMR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Bednar
Oct 27, 2023 -

Germain BMW of Naples responded

Thank you for leaving Ken this positive review! We are pleased that he could be of valuable assistance to you throughout your visit! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Enjoy the road in your new BMW. Best Regards, Flavio Galasso General Manager

October 26, 2023

I recently purchased a vehicle from danny Mazzeo he had phenomenal customer service. I want to express my gratitude for the wonderful service. I would highly recommend Danny with any car purchase you have. More

by Skottlindsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Casco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Mazzeo
Oct 27, 2023 -

Germain BMW of Naples responded

We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Danny helped to make your sales experience such a positive one that he has earned your trust and that you are comfortable recommending him. Best Regards, Flavio Galasso General Manager

October 25, 2023

Jeremy Bongle did an excellent job as my service coordinator. I’ve worked with him for years with my previous models. He’s always been dependable and a problem solver. I feel very comfortable in t More

by GJ1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Casco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Germain BMW of Naples responded

Thank you for taking the time to share your complete satisfaction and trust in Jeremy and our team. We truly value your business and look forward to our continued relationship. Best Regards, Flavio Galasso General Manager

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