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Germain BMW of Naples
Naples, FL
2,483 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,483 reviews
November 06, 2023
Charles (Chuck) Griffith has always been very kind and helpful to example the problem and assure me it is fixable and will be as good as new! Chuck is an excellent service advisor and cares about his helpful to example the problem and assure me it is fixable and will be as good as new! Chuck is an excellent service advisor and cares about his customer. Great employee for BMW! More
by suziwhitney
Employees Worked With
November 06, 2023
Charles Griffith is an excellent service advisor. He is knowledgeable, professional, customer-service oriented. He recognizes customer needs, answers questions patiently, and explains thoroughly. He is knowledgeable, professional, customer-service oriented. He recognizes customer needs, answers questions patiently, and explains thoroughly. He makes visits to the service department a pleasant experience. More
by dllbradley26
Employees Worked With
November 04, 2023
David Brown was an excellent salesperson. I purchased a car from out of state and he was responsive and thorough during the sale. Very reassuring. I purchased a car from out of state and he was responsive and thorough during the sale. Very reassuring. More
by rudolphmassa
Employees Worked With
November 04, 2023
Germain in Naples was amazing to deal with. Kevin Higgins my sales person was so accommodating and helpful. I came in at 4pm and left with my new car a couple of hours later. Kevin did not r Kevin Higgins my sales person was so accommodating and helpful. I came in at 4pm and left with my new car a couple of hours later. Kevin did not rush me and stayed with me until he went over the entire car with me to make sure I understood everything. Amazing customer service. Truly the best and I never give reviews. More
by beths2011
Employees Worked With
Kevin Higgins
November 03, 2023
As always, Mr. George Donovan is exceptional in his approach to customer needs. I hope he remains at Germain BMW. It is good to have a knowledgeable individual with George Donovan is exceptional in his approach to customer needs. I hope he remains at Germain BMW. It is good to have a knowledgeable individual with a great personality too. Louis Camilletti More
by Debandlou
Employees Worked With
November 02, 2023
Found my certified X3M Competition on BMW's website. Was connected to Daunte in sales who took time to show me the car inside and out multiple times to ensure I was informed the exact condition of the Was connected to Daunte in sales who took time to show me the car inside and out multiple times to ensure I was informed the exact condition of the vehicle before booking my flight. They picked me up from the airport, had the car and paperwork ready to go. Within an hour I was on my way home. Great, friendly dealer. More
by overland04
November 02, 2023
Dealt with Ted Forhecz this is second car I bought here in last 6 months. Dealership was very fair on trade and they are quick and efficient with paperwork which I have not found at many dealerships. Ted h in last 6 months. Dealership was very fair on trade and they are quick and efficient with paperwork which I have not found at many dealerships. Ted helped us get the first car shipped to Indiana after we bought it with no issues. The second was a new I5 which we ordered and helped with order process, selections and kept informed of all decisions. Everyone at dealership very nice and professional. More
by Rory
Employees Worked With
Ted Forhecz
November 02, 2023
I rate Germaine's Dealership good and its Service Department excellent based primarily on the great service that I always receive from Chuck Griffith. He's the reason why I am a repeat customer. Si Department excellent based primarily on the great service that I always receive from Chuck Griffith. He's the reason why I am a repeat customer. Sincerely, Michael Grandin More
by grandinme
Employees Worked With
November 02, 2023
Jeremy Bongel and Bill Emerson as alwys provded perfect service and I was very pleasesd as always.Bill Hughes service and I was very pleasesd as always.Bill Hughes More
by Bill
Employees Worked With
