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Germain BMW of Naples
Naples, FL
2,555 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,555 reviews
December 29, 2023
Efficient, reliable, communicative, and enthusiast are the best adjectives when thinking of this dealership! Mike Soles in sales was super fast and very communicative. Marco Pineros in finance was just as the best adjectives when thinking of this dealership! Mike Soles in sales was super fast and very communicative. Marco Pineros in finance was just as good! All communication was very efficient and I got the car delivered to my house! The dealer gave me a great deal and the car was in the exact condition I had expected when it arrived. Sebastian Murzanski in service even had the tech send me videos of the car as it was being serviced. I couldn’t be more happy with the experience. Though I had not met any of these guys, I wish I had. in a climate like what we are in now, it is expected that you will get terrible treatment from a dealer. No matter the brand. And usually, this is the case in fact with most every other dealer I have worked with. But not Germain BMW. Though I’m 100s of miles away, I will be making an effort to buy my next ride from them as well! More
by christianqpostell
Employees Worked With
Mike Soles, Marco Pineros, Sebastian Murzanski
December 29, 2023
More than 10 yrs. Dealing with Chuck Griffith, always leaving confident and happy with service. Dealing with Chuck Griffith, always leaving confident and happy with service. More
by Joannedhurst
Employees Worked With
December 29, 2023
Muy buen servicio y atención todos las dudas fueron respondidas muy bien y con precisión muchas gracias respondidas muy bien y con precisión muchas gracias More
by Roimer y wendy
Employees Worked With
December 29, 2023
George Donovan was very helpful. Before and after the service call. He returned calls very quickly and helped with all issues. Before and after the service call. He returned calls very quickly and helped with all issues. More
by troutdr38
Employees Worked With
December 27, 2023
Jeremy Bongle is always professional and considerate. The service at this dealership thrives to be the best. The service at this dealership thrives to be the best. More
by Patwin610
Employees Worked With
December 27, 2023
Jeremy Bongle always gives five star service on every visit and keeps you updated during the visit. visit and keeps you updated during the visit. More
by segap
December 27, 2023
I called BMW at the very last minute to see if they could fit my wife's car in on a Saturday morning. The Service Technician said he could do so if I had the car there at 0730. Upon arrival Jeremy Bongle too fit my wife's car in on a Saturday morning. The Service Technician said he could do so if I had the car there at 0730. Upon arrival Jeremy Bongle took charge and immediately took my car to the service department. He asked if I wanted to wait or be taken home , I asked could he have it back to me in 90 minutes and he said yes , so I waited and after 70 minutes Jeremy had my car sitting outside!! Thanks again Jeremy More
by srslocum
Employees Worked With
December 25, 2023
David Brown and David Walker Hughes were excellent to deal with. Extremely responsive and answered all my queries. I would highly recommend both of them to my friends in Naples. deal with. Extremely responsive and answered all my queries. I would highly recommend both of them to my friends in Naples. More
by Terence Burd
December 23, 2023
Great experience, Sebastian Murkanski served us well. It was our second time having our car serviced there and plan to return if the need arises It was our second time having our car serviced there and plan to return if the need arises More
by Jim
Employees Worked With
Sebastian Murkanski
December 19, 2023
We had superb experience with the dealership. The staff there is super nice and knowledgeable. Kevin Bug Bee was our sales person. Kevin was a true delight throughout our experience there. W The staff there is super nice and knowledgeable. Kevin Bug Bee was our sales person. Kevin was a true delight throughout our experience there. We can honestly say. Not only did we find our dream car, we also found a new friend that we hope to spend time with. April was the financial manager. She too was very helpful and had years of experience and a delight to work with. Thank you both!!! More
by nusrin
Employees Worked With
