Germain BMW of Naples

Tona Zarelli my service advisor is always informative & gets the job done. She gives service to the customer as it should be at a Luxury Dealership. I was greeted too by the team quickly too to let Ton gets the job done. She gives service to the customer as it should be at a Luxury Dealership. I was greeted too by the team quickly too to let Tona know I had arrived. More

BMW service was excellent. The team is always prompt and courteous. Special recognition to Chuck Griffith. The team is always prompt and courteous. Special recognition to Chuck Griffith. More

Roberto Lopez has sold me 2 new cars. Great salesman, no pressure and very knowledgeable about the cars in general. Very friendly and treats both my wife and myself as equals, very respe Great salesman, no pressure and very knowledgeable about the cars in general. Very friendly and treats both my wife and myself as equals, very respectful of both parties. Appreciate that. More

Danny Masseo found our new car and facilitated the leasing process. He was proficient with the paperwork, throughly answering our questions. Where Danny really excelled was the manner in which he ex leasing process. He was proficient with the paperwork, throughly answering our questions. Where Danny really excelled was the manner in which he explained the car. He used a bit of order and structure with each aspect of our BMW. We were most comfortable when we left the dealership. Thanks Danny, for an exceptional experience. Jeff and Barbara Davies More

We have been very pleased with our new vehicle client advisor, Klevis Toska of Germaine BMW, Naples. This is the second car we have leased with Klevis. . He notified us recently that although the lea advisor, Klevis Toska of Germaine BMW, Naples. This is the second car we have leased with Klevis. . He notified us recently that although the lease for our current car was not up until October, there were advantages to perhaps ending sooner and leasing a 2025 same model. We went into discuss and ended up leasing the new vehicle the same day. Klevis is easy to work with and doesn’t push extras that we really don’t need, particularly since this car is used less than 6 months per year. More

Rhoel Gray has been my service counselor for the past 10 years. First for my 2015 BMW 320I and my 2008 BMW 128I. I have found Rhoel to be very knowledgeable and helpful to his customers. Great representati years. First for my 2015 BMW 320I and my 2008 BMW 128I. I have found Rhoel to be very knowledgeable and helpful to his customers. Great representative of the dealership... More

The service was done, professionally, on time and perfect. They also changed the key battery and the wiper blades which I hadn’t requested. During the service, the technician checked all the tires fo perfect. They also changed the key battery and the wiper blades which I hadn’t requested. During the service, the technician checked all the tires for where and alignment. I would recommend this dealership to everyone. More

Germain has a wide selection of new and used cars. I saw the vehicle I ultimately leased on line (X4 M4.0). The sales rep, Alex Ferber, was excellent. He took me for a test drive and was invaluable i I saw the vehicle I ultimately leased on line (X4 M4.0). The sales rep, Alex Ferber, was excellent. He took me for a test drive and was invaluable in setting up my car at delivery. More

Christine Barta was exceptional. She kept me well informed of the progress of my service work. Everybody at the dealership was outstanding at customer service. She kept me well informed of the progress of my service work. Everybody at the dealership was outstanding at customer service. More

Rhoel was great in service! I am a car dealer that had a flat tire while at my home in Naples and was so impressed with his kindness and overall demeanor! Would highly recommen I am a car dealer that had a flat tire while at my home in Naples and was so impressed with his kindness and overall demeanor! Would highly recommend Steve Germain’s BMW of Naples! And the renovation looks to be coming along nicely! Enjoy the service. Tim Moody More