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Germain BMW of Naples
Naples, FL
2,477 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,477 reviews
November 20, 2024
Great experience. Smooth transaction. Oscar Matamoros was great. Third time working with him. Kyle Barry was very helpful learning the car’s technology Smooth transaction. Oscar Matamoros was great. Third time working with him. Kyle Barry was very helpful learning the car’s technology More
by mjsmolenski
November 19, 2024
Dealership location is very convenient to where I live. The service department has a dedicated staff that who are knowledgeable & willing to take the time to help solve the issue with tge vehicle The service department has a dedicated staff that who are knowledgeable & willing to take the time to help solve the issue with tge vehicle More
by dmeisen710
Employees Worked With
November 18, 2024
The dealership was nice as most are but the service was exceptional. I usually do a lot of online research before buying and used to many responses of the "are you ready to buy a car today" variety. Here exceptional. I usually do a lot of online research before buying and used to many responses of the "are you ready to buy a car today" variety. Here this was NOT the case: I was treated with interest and respect, told a sales manager would get in touch. Klevis Toska contacted me and answered my questions and set up an appointment to meet and test drive a car. The meeting went well and Klevis went out of his way to accomadate my needs. In large part my decision to buy was based on his treatment. More
by bruceds
November 16, 2024
Danny was extremely experienced and knowledgeable. Very informative and patient. He listened to our wants and needs and presented excellent options. His follow up and follow through was detailed and r Very informative and patient. He listened to our wants and needs and presented excellent options. His follow up and follow through was detailed and responsive. Great purchase. Excellent service! More
by larsn
November 14, 2024
Derrick Brady is by far the best salesman I ever have worked with when buying a car! He was professional, attentive, knowledgeable, and a pleasure to work with! I would highly recommend this dealershi worked with when buying a car! He was professional, attentive, knowledgeable, and a pleasure to work with! I would highly recommend this dealership when buying any car! More
by Greg M
November 13, 2024
Tona was simply the best. Prompt and courteous service, always with a smile. Will not hesitate to bring our 760 & X5 in whenever is necessary. Prompt and courteous service, always with a smile. Will not hesitate to bring our 760 & X5 in whenever is necessary. More
by HPeters423
Employees Worked With
November 13, 2024
Tona Zarrelli , was great all the work her team did to service my car was done professionally . Car was ready, and washed, by 3 pm. service my car was done professionally . Car was ready, and washed, by 3 pm. More
by Markathy
Employees Worked With
November 12, 2024
Sebastian in the service department is the best and friendliest to work with. He always goes out of his way to accommodate my service needs and very pleased. friendliest to work with. He always goes out of his way to accommodate my service needs and very pleased. More
by dianna T
Employees Worked With
November 08, 2024
Chuck Griffith is the best and does a fantastic job with exceptional customer service. Thanks Chuck exceptional customer service. Thanks Chuck More
by ken.rusche
Employees Worked With
November 07, 2024
Christine Barta did an exceptional job keeping me informed of the status of my service. Everyone I came in contact with was friendly and helpful. informed of the status of my service. Everyone I came in contact with was friendly and helpful. More
by Hawkeyetoo
Employees Worked With
