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Germain BMW of Naples
Naples, FL
2,607 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,607 reviews
April 24, 2025
Great service but very difficult to get an appointment- usually have to wait 1-2 months especially in season it’s worse. I still work so it’s very frustrating to not be able to get an appointment when it’s usually have to wait 1-2 months especially in season it’s worse. I still work so it’s very frustrating to not be able to get an appointment when it’s convenient for me. Also very difficult to get a loaner More
by Juds14
April 24, 2025
My Service Advisor Rhoel Gray did an excellent job of providing me with service. I had booked an appointment for a clunking noise. I did not request a service loaner car. Rhoel said repairs may take a wh providing me with service. I had booked an appointment for a clunking noise. I did not request a service loaner car. Rhoel said repairs may take a while and went on to find a loaner car for me. That was much appreciated. I especially liked the way he keep me in good contact with the repairs. I had owned many Mercedes and Porsche over the years, this service dept not only checked everything, fluids etc and car and gave me a detailed report. What really struck me was that the tech gave me a detailed video of my car and the issue. That was a first loved it. More
by joecarbuyer
April 21, 2025
There can’t be a service manager any nicer, and more interested and involved with your car in the service dept He walks so fast he’s hard to keep up with, I am nobody special but he always helps me interested and involved with your car in the service dept He walks so fast he’s hard to keep up with, I am nobody special but he always helps me out when I come in and gets all the answers to the issue to explain to me. He’s irreplaceable, he knows everyone’s name, why they’re there and what car is theirs. …. I’m not kidding. I only know Chuck from this dealership, but in a wierd sorta way I feel like I’ve known him forever. More
by Cate.linn
Employees Worked With
April 18, 2025
Rhoel Gray is attentive, knowledgeable and reliable. I have been very satisfied with the thorough service he has provided throughout the years at your dealership. I have been very satisfied with the thorough service he has provided throughout the years at your dealership. More
by Lloyd
Employees Worked With
April 17, 2025
This dealership goes out of its way to satisfy its customer be it the service department or the sales department. Klevis Tosha has sold us two cars. He is definitely an asset to the BMW company. Alway customer be it the service department or the sales department. Klevis Tosha has sold us two cars. He is definitely an asset to the BMW company. Always available and responsive. More
by iamchrista
April 16, 2025
Tona Zarelli excellent performance. Great person, very professional and talented person. Hope she stays involved in this team many more years Great person, very professional and talented person. Hope she stays involved in this team many more years More
by angelo2156
Employees Worked With
April 15, 2025
Very good experience with everyone involved. Klevis Toska was our sales person and dis an excellent job Klevis Toska was our sales person and dis an excellent job More
by Mike
Employees Worked With
April 14, 2025
Great service. Called and got an appt right away to replace battery. Done promptly. Charles Griffith was a pleasure to work with in the service department. Called and got an appt right away to replace battery. Done promptly. Charles Griffith was a pleasure to work with in the service department. More
by cpullano
Employees Worked With
April 13, 2025
We had excellent communication and service. Our salesman Roberto Lopez was very helpful with the design details. Our salesman Roberto Lopez was very helpful with the design details. More
by Jerry
April 11, 2025
My service advisor Sebastian Murzanski did a great job working with me to get my issues resolved quickly and completely! working with me to get my issues resolved quickly and completely! More
by work2golf
Employees Worked With
