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Germain BMW of Naples

Naples, FL

4.9
2,591 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,592 reviews

April 04, 2025

Timely, professional and very user friendly. Christine Barta was very helpful and pleasant to work with. More

by conoverdoug55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Barta
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Ascena Darcin went out of her way to facilitate our transaction. She was professional - knowledgeable- and proficient! We would highly recommend her! More

by ssatz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ascena Darcin
Apr 03, 2025 -

Germain BMW of Naples responded

Thank you for stopping by to share positive feedback about Ascena! Your complete satisfaction means everything to us, so we're pleased to know she provided you with a supportive dealership experience. Don't hesitate to call if there should be anything else we may ever help you with. Best Regards, Flavio Galasso General Manager

Apr 03, 2025 -

ssatz responded

Flavio This is Steve satz I traded in my Lexus to you last week I just got a bill from Lexus for this months payment Please review and make sure Lexus has been paid off Thank you Steve satz

April 02, 2025

Outstanding service consistently. Good value for professional BMW OEM parts and service. Charles Griffith is absolutely the best advisor! More

by pndikan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Germain BMW of Naples responded

We are fortunate to have Chuck ensuring our guests complete satisfaction during their service visits. Thank you for leaving him this kind review. Best Regards, Flavio Galasso General Manager

April 02, 2025

Christine Barta, our service advisor, was wonderful. .. walked me through scheduled service plan and promptly advised when our car was ready for pickup. More

by earl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Barta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Germain BMW of Naples responded

We are happy you enjoyed a positive and informative service experience with Christine. Thank you for choosing BMW of Naples. Best Regards, Flavio Galasso General Manager

April 02, 2025

Dave Walker, Devin Riley and April in finance went above and beyond to provide me and my daughter with an exceptional service delivery of a BMW X3. They went above and beyond to assist us in every way. Th More

by Dmmusicman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Buckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Germain BMW of Naples responded

We're glad to hear that you had a great experience with all of our personnel here on-site. Each of the people that you mentioned are truly an asset to our team. We are glad to hear that each of them were able to work together to help get you into the right car for you! We look forward to helping you again when the time comes. Enjoy the road in your new BMW. Best Regards, Flavio Galasso General Manager

April 01, 2025

Rhoel Gray is an excellent professional. He managed my service appointment well and assisted me in modifying the software on my BMW. Kudos to Rhoel and thank you. More

by Neilmmoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Germain BMW of Naples responded

Rhoel is certainly dedicated to customer satisfaction and we are pleased to know your experience was the quality experience he is committed to delivering to our valued guests. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

March 28, 2025

Chuck Griffith is the ultimate service leader. He is thorough, knowledgeable and communicative. A true professional. The service was done efficiently and competently. Five stars all around. More

by davidjsterner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Germain BMW of Naples responded

Thank you for taking a moment to recognize Chuck's excellent work with the honor of your 5-star review. We're delighted he delivered a positive service visit for you and your BMW. We'll see you at your next appointment! Best Regards, Flavio Galasso General Manager

March 28, 2025

Chuck Griffith is extraordinary! He always goes above and beyond to provide us great service! Our 1999 M3 is getting up in age and needs tender loving care! Chuck always guides th More

by bnavratil67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Germain BMW of Naples responded

Thank you for taking the time to leave us this positive review! We are happy to hear that Chuck continues to get your BMW needs taken care of- quickly and efficiently. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Flavio Glasso General Manager

March 28, 2025

All good. Xxxxxxxxxxxxxx xxxxxxxxxxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx More

by ddhinmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Germain BMW of Naples responded

We are happy you had a positive experience wit Rhoel. Thank you for choosing Germain. Best Regards, Flavio Galasso General Manager

March 28, 2025

Patrick Dodard was our salesperson. He was kind, thoughtful and professional. He was clear on costs and expectations. I would highly recommend him for your salesperson! More

by Dianne A
Recommend Dealer
Yes
Employees Worked With
Patrick Dodard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Germain BMW of Naples responded

Thanks so much for your 5-star review, Dianne! We're pleased to know Patrick provided you with all the expertise and support you needed on your dealership visit. Congrats on the new BMW! We wish you all the joy and satisfaction your new vehicle has to offer. Thank you for choosing Germain BMW of Naples! Best Regards, Flavio Galasso General Manager

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