Germain BMW of Naples

Everything solved and good was misunderstanding and everything is solved thank you everyone best wishes everything is solved thank you everyone best wishes More

Chuck Griffith is our service leader and he is the reason we keep coming back to Germaine for our services. He always goes way beyond our expectations in making our appointments flawless and timely. He alway we keep coming back to Germaine for our services. He always goes way beyond our expectations in making our appointments flawless and timely. He always responds when I reach out and besides all that professionalism hes really a great guy!! More

Easy, friendly, great, pleasant interaction. No hassle sales and a good deal. Very happy with my new car No hassle sales and a good deal. Very happy with my new car More

PEOPLE WERE VERY NICE AND PROFESSIONAL. WITHIN 3 HOURS I WAS LEAVING WITH MY NEW X3. Painless process! WITHIN 3 HOURS I WAS LEAVING WITH MY NEW X3. Painless process! More

I want to include the person who worked on my car that sent me the video. I do not have his name. The video he sent me was very impressive. Very much appreciated! Please include him as very satisfied w sent me the video. I do not have his name. The video he sent me was very impressive. Very much appreciated! Please include him as very satisfied with my service!! Excellent job taking care of my car!!! More

Great dealership, always helpful with scheduling. Loner vehicle available when needed. Fast service and also recalls are completed fast sometimes even while you wait while getting your oil change. Ve Loner vehicle available when needed. Fast service and also recalls are completed fast sometimes even while you wait while getting your oil change. Very happy with their customer service, especially Chuck Griffith who is always willing to help. It is always a pleasure to work with him. Thank you. More

Mr. Gray was a pleasure to work with and very Knowledgeable. The waiting room was comfortable. Knowledgeable. The waiting room was comfortable. More

Germain BMW was a pleasure to work with. The facility is modern, clean and comfortable. The location is very convenient. Rohel Gray, Assistant Service Manager, was knowledgeable, very The facility is modern, clean and comfortable. The location is very convenient. Rohel Gray, Assistant Service Manager, was knowledgeable, very helpful, courteous and thorough. I appreciated his input regarding test driving my vehicle. Rhoel did not rush me and when the service work completed explained everything that was done. My vehicle was washed and ready to go and rides beautifully. Also, would like to commend your service technician, unfortunately, I can't remember his name for the work he performed on my vehicle. Having the rear tires replaced the wheel rims were not scratched. Additionally, the Germain dealership did not charge an additional percentage for using a credit card. I plan to continue to do business with Germain BMW of Naples. More

Germain BMW of Naples gives excellent service. The engine starter replacement recall was done while I waited in their comfortable customer service area. My service advisor, Charles Griffith, gav The engine starter replacement recall was done while I waited in their comfortable customer service area. My service advisor, Charles Griffith, gave me accurate information on what was going on and the time it would take. My car was returned to me washed and a video of the repair and inspection of my vehicle was sent to me. Everything and everyone was very professional. More

Tona Zarelli always assures my experience is very satisfactory which includes maintenance of my vehicle and price. I greatly appreciate both aspects. satisfactory which includes maintenance of my vehicle and price. I greatly appreciate both aspects. More