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Gerald Nissan of Naperville

Naperville, IL

4.0
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 874 reviews

July 27, 2018

This was an easy deal which I like I went in with my mind set on a vehicle and Bryon met us with smile and ready to help. They gave me a far price on my trade in and also on the SUV I w More

by Giza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bombeck, Byron Giles
Jul 30, 2018 -

Gerald Nissan of Naperville responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

July 24, 2018

Excellent service Everyone at the dealership was friendly and very accommodating. Byron was incredibly helpful and patient. Tony went above and beyond. Would send a More

by Nickel5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Miceli, Byron Giles, Dennis Daum
Jul 24, 2018 -

Gerald Nissan of Naperville responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

July 17, 2018

Great experience The whole process of purchasing a car was great. Byron Giles and the entire team at Gerald Nissan were extremely professional and worked to get a good More

by juliot1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Giles
Jul 19, 2018 -

Gerald Nissan of Naperville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

July 16, 2018

I was able to negotiate a satisfactory deal in one day. Byron Giles went to great efforts to make sure I got the car I was looking for. He drove to two dealerships in one day, and delivered to me the car I More

by Mission accomplished
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Giles
Jul 19, 2018 -

Gerald Nissan of Naperville responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

July 14, 2018

Liars Same old story - 2016 kia optima price on web page is 14200,in reality it 17k. The very first word of the sales guy is that it comes with warranty i n More

by Vladko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Deen Collins, Anthony Miceli, Jon Molero
July 12, 2018

best experience at Gerald Nissan Naperville, great service. Howard is so nice, friendly, professional. He answered all my questions , helped me make right decision about the my new Nissan Roque. I will come i More

by nissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Gerald Nissan of Naperville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

July 11, 2018

Blessed beyond measure! Howard is the best! In over 50 years we have never had a better car buying experience. We originally leased a 2017 Platinum Murano (a great beginning More

by Honeymoon retirement
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Cabrales, Daniel Seaman, Mohamed Aboutabl, Paul Gawel, Anthony Miceli
Jul 12, 2018 -

Gerald Nissan of Naperville responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

July 09, 2018

Satisfied customer I had very specific requirements and a cost range for the vehicle that I wanted to buy. Byron worked with me to find the vehicle that I purchased. I a More

by Pete
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Giles
Jul 09, 2018 -

Gerald Nissan of Naperville responded

Pete, thank you for the great feedback. I'm happy to hear that Byron provided an attentive and smooth buying experience. I will be sure to share your compliments with him. Don't hesitate to reach out with any questions or auto needs in the future. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

July 09, 2018

Great customer service! I recently bought a new Nissan Rogue at Gerald Nissan and I must say Byron made the whole car buying experience the best I've ever had in purchasing a More

by Shelia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Giles
Jul 09, 2018 -

Gerald Nissan of Naperville responded

Thank you for the excellent review and congratulations on your new Nissan Rogue! Byron is an invaluable member of our team and it's great to hear that he provided such an amazing buying experience. I will gladly share your kind words with him and the team. Always feel free to let us know if we can help with any other automotive needs in the future. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

July 08, 2018

Amazing Buying Experience I went in rather late one night to look at a Nissan Rogue. Howard Krick and the rest of the team were extremely helpful, knowledgeable and patient wi More

by carrietij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli, Kevin Bombeck
Jul 09, 2018 -

Gerald Nissan of Naperville responded

Thank you for taking the time to write this fantastic review! Howard is an invaluable member of our team and he truly exemplifies our commitment to customer care. I will gladly share your compliments with Howard and the team. Congratulations on your Nissan Rogue and always feel free to reach out with any questions or auto needs in the future. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

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