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Gerald Nissan of Naperville

Naperville, IL

4.0
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 874 reviews

October 24, 2018

Purchase of used car Howard made our experience very positive. We were in the market to purchase our daughter her first car. Howard sought to understand what we are looki More

by HoosierNation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deen Collins, Kevin Bombeck
Oct 26, 2018 -

Gerald Nissan of Naperville responded

Congratulations on your purchase! Thank you for writing such a great review about your experience at our dealership! We are pleased that your experience with Howard was so positive. We look forward to seeing you again. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 24, 2018

1st Class Service and No Pressure- Winning Combination This is the 2nd vehicle Howard has assisted us with. His attention to customer service and making sure we were matched with the right vehicle resulted More

by The Heim's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deen Collins, Kevin Bombeck
Oct 26, 2018 -

Gerald Nissan of Naperville responded

Thank you for taking the time to submit this amazing feedback. We appreciate you continually trusting us with your car buying needs. We look forward to working with you again! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 23, 2018

No Pressure Awesome experience!!!!! Tony, & Howard are very genuine people, they do their best to accommodate all your wants and needs. I have never bought a More

by Carol 4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli, Mohamed Aboutabl
Oct 23, 2018 -

Gerald Nissan of Naperville responded

Hi Carol and thanks for your kind words! We appreciate Howard and the rest of the team and we are thrilled that they have taken care of you and accommodated your needs. We look forward to working with you or anyone you might send our way in the future. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 22, 2018

Very nice experience Words cannot describe how far Ben and David went to make this happen for us. This was the best car buying experience we could ever have asked for. Th More

by Dorota and Pall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bombeck, David Shapiro, Ben Rosenberg
Oct 23, 2018 -

Gerald Nissan of Naperville responded

I really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that Ben and David provided you the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 16, 2018

Excellent Salesman This is my first experience buying a new vehicle at Gerald Nissan Of Naperville but before I went into the dealership I did spend several weeks shopp More

by butterfly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli
Oct 19, 2018 -

Gerald Nissan of Naperville responded

Thank you and congratulations on your new 2018 Nissan Rogue SV AWD! We are very happy to hear that Howard and Anthony could be so helpful during your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 13, 2018

Perfect place to feel comfortable when buying a car Came to the dealership to shop around and I can’t be more happier with my purchase. If someone wants a good salesperson and a great deal, David Shapir More

by GC6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Shapiro
Oct 16, 2018 -

Gerald Nissan of Naperville responded

Thank you for your great review! We're glad to have David on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Enjoy your purchase! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 09, 2018

Great Experience These guys made my transition from lease to purchase a smooth and superb experience. Great second sales experience. I am very satisfied with this pu More

by elee3675
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Molero, Kevin Bombeck, Byron Giles
Oct 10, 2018 -

Gerald Nissan of Naperville responded

Thanks for the wonderful review. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 08, 2018

Had a need. It was fulfilled and then some! David Shapiro was extremely helpful in my car purchase process. I had a need and he helped fulfill it with grace, enthusiasm, and care. He was not pus More

by TailorCreator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Shapiro, Mohamed Aboutabl, Kimberly Pena
Oct 10, 2018 -

Gerald Nissan of Naperville responded

Thanks for your awesome review and congratulations on your new purchase! I'm very happy to hear that David was of such great help to you. Please let us know if there's anything else we can do for you. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 08, 2018

used car buying good customer care and helpful thats the reason i went there again and bought the other car thanks gerald nissan for giving excellent service to me More

by syed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Shapiro
Oct 10, 2018 -

Gerald Nissan of Naperville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 03, 2018

Very helpful I have had poor experiences from other Nissan dealerships, but this one was pleasant! Howard was very helpful throughout the whole process of finding More

by AnnaR97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Molero
Oct 05, 2018 -

Gerald Nissan of Naperville responded

Thank you so much for visiting us and for leaving such great feedback. We are so happy Howard and Jon could match you to the right vehicle. We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

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