Back

Gerald Nissan of Naperville

Naperville, IL

4.0
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
Contact Dealership

1575 West Ogden Avenue

Naperville, IL

60540

Directions

By Type

Showing 874 reviews

December 10, 2018

A very positive experience! Howard made a process that isn't always fun very easy! I appreciate his direct approach and understanding how to work with me. This was my second ca More

by cgarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli
Dec 10, 2018 -

Gerald Nissan of Naperville responded

cgarr, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 03, 2018

Nissan Gerald means Howard Krick and Tony to me. This is my 3rd Car from this dealer. The only reason for coming to this dealer is Howard Krick. He knows exactly what a customer is looking for. And More

by sagar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli, Mohamed Aboutabl
Dec 03, 2018 -

Gerald Nissan of Naperville responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 02, 2018

Great Experience I went to the dealership to look at options for my first car. Howard was professional, friendly, and made the experience a great one. I left the deale More

by jedieck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli, Mohamed Aboutabl
Dec 03, 2018 -

Gerald Nissan of Naperville responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 02, 2018

Painless Experience I narrowed down my options online and knew what I was looking for. Howard Krick showed me the best features on the vehicle and helped me compare to ot More

by Nickyt17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Gerald Nissan of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 01, 2018

Another seamless Gerald transaction.....Thank you.. A 2002 Maxima served at Gerald for 10 years. A Subaru purchased and serviced at Gerald. A 2014 Sentra Purchase and service. A 2014 Maxima purchase More

by Nissan.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli
Dec 03, 2018 -

Gerald Nissan of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

November 29, 2018

Friendly Went in to check out a car after seeing a deal online, was dreading it a little bit due to expectation of the usual haggling but staff were friendly, More

by Stsang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Shapiro, Mohamed Aboutabl
Dec 03, 2018 -

Gerald Nissan of Naperville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

November 09, 2018

Outstanding personal professional 4th vehicle we have purchased. Vinod located a hard to find truck for us. Its beautiful and met all our specifications. Two managers helped assure More

by alan.winslow64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinod Anslem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli, Mohamed Aboutabl
Dec 03, 2018 -

Gerald Nissan of Naperville responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

November 02, 2018

Quick, friendly, inviting First off let me just say that this dealership is the Friendliest Dealer I have worked with everybody gives off good energy and makes your time at More

by Teslatech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Shapiro, Mohamed Aboutabl
Nov 06, 2018 -

Gerald Nissan of Naperville responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with David was so positive. We look forward to seeing you again. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 26, 2018

Nissan Buyer For Life Not expecting to be purchasing a car anytime soon, I had no idea what I wanted. I previously had a Nissan Murano but it wasn’t quite in my budget. Dav More

by alliefowler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Sammauro, David Shapiro
Nov 01, 2018 -

Gerald Nissan of Naperville responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a pleasant experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 25, 2018

The Best Guys In Business Howard and Tony are Wonderful!!!! I needed something that I could afford and wanted a Quest but was worried about my credit not being great. Howard wo More

by Riaria0202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli
Oct 26, 2018 -

Gerald Nissan of Naperville responded

Thank you for providing us with feedback regarding your recent visit. Howard and Tony are wholly devoted to the success of our guests’ experiences and we are proud to have them on our team. We look forward to seeing you soon and hope that you enjoy your new car! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

...
32
...