Gerald Nissan of Naperville

Howard is the best! This review is long over due but I would like to take a moment and say how amazing Howard is. I first purchased my car in Oct. with Howard and soon af This review is long over due but I would like to take a moment and say how amazing Howard is. I first purchased my car in Oct. with Howard and soon after got into a horrible car accident. I was devastated because I fell short on cash but Howard helped me again find something within my budget. I truely feel this dealership cares about their customers. Thank you Howard!!! More

This guy is great I purchased a pathfinder for my wife he was helpful no pressure very honest very i am going back to get another vehicle for me very happy with Willi I purchased a pathfinder for my wife he was helpful no pressure very honest very i am going back to get another vehicle for me very happy with Williams More

Simply the best! Anthony Miceli sold me my first car. He came highly recommended from a family friend who has followed and bought multiple different vehicles from Ant Anthony Miceli sold me my first car. He came highly recommended from a family friend who has followed and bought multiple different vehicles from Anthony. After my own experience, I can see why. He worked diligently to get me into the car I wanted, and at a price that worked. I would and do recommend Anthony and Nissan brand to anyone I talk too that is in the market for a vehicle. More

Lifetime warranty is a lie!!! Their lifetime warranty is a LIE !!!!. They will do everything not to accept a claim. When i was buying my 2014 Quest their warranty was a selling poi Their lifetime warranty is a LIE !!!!. They will do everything not to accept a claim. When i was buying my 2014 Quest their warranty was a selling point at that dealership for me. What a mistake i made switching from my previous Nissan dealership. They said warranty covers all the powertrain for as long i owe a vehicle.No questions asked. Let's start with a rust on a vehicle after 1.5 years. They repainted it since it was still under 3 years bumper to bumper. A month later...steering wheel started to peel off...they replaced it. Year later rust started to coming out in the same spots, i brought a car in. They said they'll arrange a repair and give me a call. 2 years later....still nothing. 2018 (4 years old car) transmission went bad. i brought car in and paid $89 for inspection. They said they have to report it to Lifetime Warranty. As they said it's outside company. NOT THEIR WARRANTY. Of course they didn't give me loaner car. They can rent me a car :) as i couldn't do it myself. 1st attempt: claim rejected. Reason: no transmission flush done by me. I brought them a receipt from the shop i've done it. Ok, we'll send it in and let you know. Guess what? Claim rejected. Reason: lack of maintenance. 6 missing oil changes. I brought them 5 receipts from different shops. last oil change i've done at my garage myself. "We'll let you know" Guess what? Claim rejected. Reason: lack of maintenance. You have to do all the maintenance according to the owners manual. Freaking in cabin filter, brake fluid etc...like it's got something to do with the broken transmission. Lesson learned. WORST DEALER EVER. I'm done talking to them. Now it's time for my lawyer. Please save your hard earned money and don't let them fool you with their "Gerald Exclusive Lifetime Warranty" since it is a Bull***t. Almost forgot...They will be more than happy to fix it for me if i'll pay them $5000. More

Exceptional Experience David Shapiro went above and beyond to make my first car buying experience an excellent one. He is very knowledgable and answered all of my questions. David Shapiro went above and beyond to make my first car buying experience an excellent one. He is very knowledgable and answered all of my questions. He is extremely polite, patient, professional, and accommodating. I appreciated that he was easy going and did not push me to make any decisions I wasn't comfortable with. His honesty and integrity speaks volumes and helped to make this experience so very favorable. David spent a lot of time with me and was an attentive listener, helping me to find exactly what I had hoped for in a car, and to completely understand the process. I would highly recommend David Shapiro for his unyielding professionalism, competence, and integrity. He is truly a credit to Gerald Nissan of Naperville. More

David Shapiro: A True Hero David was a terrific help when I came in. He found us a car a little over budget but was better than we could have hoped for considering what we were David was a terrific help when I came in. He found us a car a little over budget but was better than we could have hoped for considering what we were working with. A helpful man willing to help you find a price you’re willing to pay, and a car that is safe to drive. I highly recommend buying from them and David. More

Good salesman David Shapiro was very helpful and accommodating to my needs. We were able to negotiate a good price and I was very satisfied with everything. Would h David Shapiro was very helpful and accommodating to my needs. We were able to negotiate a good price and I was very satisfied with everything. Would highly recommend him. More

Great Service! I could not have had a better experience at Gerald! Howie was incredibly nice and knowledgeable and made the process of buying my car easy. I recommen I could not have had a better experience at Gerald! Howie was incredibly nice and knowledgeable and made the process of buying my car easy. I recommend that everyone who needs a car comes here! More

Awesome service Amazing SUV!!! The test track was cool. Great price and service. Everyone was very friendly. I'll definitely tell others to buy from here. Thanks! Amazing SUV!!! The test track was cool. Great price and service. Everyone was very friendly. I'll definitely tell others to buy from here. Thanks! More

Gerald Nissan new car purchase I purchased a new car from Gerald Nissan today. The process was seamless, the trade in went well and had outstanding customer service. Thank You. Love I purchased a new car from Gerald Nissan today. The process was seamless, the trade in went well and had outstanding customer service. Thank You. Love my new car! More