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George Matick Chevrolet

Redford, MI

4.3
257 Reviews
At George Matick Chevrolet, everything we do is built around making your experience simple, transparent, and genuinely enjoyable. From your first click to every visit after, we focus on clear communication, respect for your time, and a team that cares about getting it right.
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14001 Telegraph Rd.

Redford, MI

48239

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Showing 257 reviews

March 09, 2023

My vehicle was fixed in a timely manner, but the prices are very high. I couldn't get a lot of work done on my truck because there was a $150 fee to look at anything. I could have went somewhere else and More

by jdhank90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mrs. Washington
Mar 10, 2023 -

George Matick Chevrolet responded

We can completely understand your concern and focus on cost. We believe in providing real value to our customers and charge a diagnostic fee less than many of our competitors. Our fee of $149 is to diagnose and make an estimate toward repairs needed, after all, we want to make sure whatever is recommended is actually what is needed to fix a problem. Should the customer choose to perform those repairs with us we waive that $149 fee, just paying the cost of the repairs. If the customer declines the repairs, then yes, they are subject to the $149 which is the time and detail taken to identify any problems and concerns. We hope that helps clarify our diagnostic fee.

February 04, 2023

very good service kind courteous just what i was looking for a 2020 chevy silverado More

by foxxy037
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
darcy johnson
Feb 05, 2023 -

George Matick Chevrolet responded

Thanks so very much for your trust and this thoughtful review. We're thrilled we could get you the Silverado you were looking for with a great experience and price. Whenever you need us, our team is here to help. Stay well!

Feb 08, 2023 -

foxxy037 responded

due for tire rotation is it free

January 27, 2023

Purchased a new 2023 Corvette from Matick and the entire experience was excellent. Salesman Scott Trocker went above and beyond all expectations. He was extremely well prepared and answered all my questions More

by williamhannapel
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Trocker, Camille Yuhn
Jan 30, 2023 -

George Matick Chevrolet responded

Thanks so very much for your kind review and the trust you put in our team with the purchase of your new Corvette. We can't thank you enough.

Jan 30, 2023 -

williamhannapel responded

You are welcome. You deserve it.

January 17, 2023

Dealer posted CAMARO for sale on website and turns out the vehicle had a deal pending They then offered another vehicle not on their website which was $15K higher Most dealers say whether the vehi More

by zdiz1938
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Rachel B
Jan 18, 2023 -

George Matick Chevrolet responded

We apologize that you found a vehicle listed online that was already spoken for. We can understand your frustration. Often times these vehicles are pushed to our website directly from Chevrolet, regardless of if they are spoken for or not, and we recognize the issue it causes. We are working to find a way to prevent sold vehicles from appearing on our site and others as quickly as possible and again, apologize for the confusion. We wish you the best of luck in your search.

January 16, 2023

Matick Chevrolet advertised a new CAMARO on their website but had already been spoken for. Ghost cars👎 More

by zdiz1938
Finance Experience
Recommend Dealer
No
Employees Worked With
Rachel B
Jan 17, 2023 -

George Matick Chevrolet responded

We apologize that you found a vehicle listed online that was already spoken for. We can understand your frustration. Often times these vehicles are pushed to our website directly from Chevrolet, regardless of if they are spoken for or not, and we recognize the issue it causes. We are working to find a way to prevent sold vehicles from appearing on our site and others as quickly as possible and again, apologize for the confusion. We wish you the best of luck in your search.

Jan 17, 2023 -

zdiz1938 responded

“ We are working to find a way to prevent sold vehicles from appearing on our site and others as quickly as possible” Sounds bait and switch , but just leaves a potential customer with doubt in your business Other dealers say sale pending or similar verbage

January 10, 2023

Always good, fast service. Courteous and professional let me know right away if additional service is needed. More

by LB24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius Cole
Jan 11, 2023 -

George Matick Chevrolet responded

We genuinely appreciate your kind 5-star review and feedback! On behalf of Demetrius and our entire Matick Service Team, please know how much your trust means to all of us. Whenever you need us, we'll be ready to assist. Stay well.

January 10, 2023

Not consistent or truthful. I am never told the same thing twice when I take my car in for an oil change. On visit I need brakes, I ask pads or both pads and rotors and I was to More

by EP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Charentte
Jan 11, 2023 -

George Matick Chevrolet responded

We take all comments, concerns, and feedback seriously and would like to directly speak with you about your review. It was our understanding that issues were to be addressed when you visited our Body Shop, and our team was awaiting that to occur. If there was a miscommunication we want to rectify that immediately. Truly, your business is valued and we'd like to discuss with you one-on-one what occurred. Please reach out to our Service Manager, Mike Bertucci, at (313) 531-7100 so we can try to make this right. Thanks in advance for your time and consideration in reaching out to us.

January 08, 2023

Fast, courteous, professional. I wanted an SUV with 3.6L, AWD, and Dark color (Black, Blue, Burgundy) had within days of starting process. They also swapped my wheel locks from my More

by J D A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Krupa, Courtney Klein, Katelyn Kramer
Jan 09, 2023 -

George Matick Chevrolet responded

John, thank you for your incredibly kind review and recommendation. Our team takes great pride in the care we provide and we're thrilled we were able to get you what you wanted, quickly. Whenever your vehicle needs anything, we'll be here to help. Stay well!

January 03, 2023

Great experience, great dealer, great sales team! I purchased my Equinox there and I recommend it! More

by Hermann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Igor Moiseev
Jan 04, 2023 -

George Matick Chevrolet responded

We genuinely appreciate your kind review and the trust you put in our team. We hope you love your new Equinox!

December 31, 2022

Always do an excellent job. Glad they care about their customers. Great job Chevy Matick. More

by Ms.Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
Jan 01, 2023 -

George Matick Chevrolet responded

Thank you so much for your kind 5-star review and feedback. It means so much to our entire team. Happy New Year and we hope to see you again in 2023 when the time is right.

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