Gengras Subaru Torrington
Torrington, CT
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3,800 Reviews of Gengras Subaru Torrington
Excellent service! This was our second oil change & tire rotation for our 2019 Subaru Outback. We had an 8:00 a.m. appt. & we arrived at 7:50 & our car was taken right i This was our second oil change & tire rotation for our 2019 Subaru Outback. We had an 8:00 a.m. appt. & we arrived at 7:50 & our car was taken right in. We were out by 8:50 which was exactly the amount of time we had been quoted. Everyone was professional, courteous, friendly & timely. The waiting area was clean & comfortable for the wait. This is our 3rd Subaru purchased from Center Subaru & we could not be happier with the entire experience dealing with everyone there. They are also very conscious of the Covid virus & took every precaution to keep everyone safe. More
Great Experience I was once again very happy with the service department's handling of my issue (Clogged AC drain), from scheduling, to the convenience of a loaner car I was once again very happy with the service department's handling of my issue (Clogged AC drain), from scheduling, to the convenience of a loaner car, to assisting in removing the water that came inside as a result of the issue. My only criticism (and it is not that big of a deal) would have been after the tire rotation, they did not check the tire pressures and return them to the proper pressures. My tire pressure light came on within a couple days of the service and when I looked at the pressures, they varied quite significantly in each tire. More
Professional, very helpful I have been bringing my Forester there for service for 16 years and I finally purchased another Forester from them. Everyone is very professional and I have been bringing my Forester there for service for 16 years and I finally purchased another Forester from them. Everyone is very professional and friendly. I have always been satisfied. More
Amazing experience Purchased two cars over a couple month span during the quarantine and now I feel like the Center Subaru guys are family. That's how easy it was. No ha Purchased two cars over a couple month span during the quarantine and now I feel like the Center Subaru guys are family. That's how easy it was. No haggling. Mike tells it like it is and helps you every single step of the way. James explained everything in such a patient fashion and made the entire process as easy as possible. How about we promote these guys to the next level? I couldn't have been more satisfied. More
Great people working there The salesman was exceptional. The whole process was very smooth. That was the first time i purchased my car there and I am very pleased. The salesman was exceptional. The whole process was very smooth. That was the first time i purchased my car there and I am very pleased. More
Great group to work with this is the 3rd vehicle we have purchased through Center Subaru. Thank you Seth Lamanna for putting up with all my requests. Definitely would recommend center Subaru. Also would r purchased through Center Subaru. Thank you Seth Lamanna for putting up with all my requests. Definitely would recommend center Subaru. Also would recommend a Subaru vehicle over any other. More
We are very satisfied customers. Our daughter purchased two Foresters from your dealership. The service she received impressed us so when we were looking to trade in our 2015 Impreza Our daughter purchased two Foresters from your dealership. The service she received impressed us so when we were looking to trade in our 2015 Impreza we came to you and a few days later drove away with a 2020 Crosstrek. Your service department is a big plus. For the past two years all the service on the Impreza we traded in was done at your service department. I am unable to remember any of the names of your service staff but give the, credit. Their professionalism is one of the main reason we are your customers. More
no xx Good experience. Its rare I would say that about any company. They were accommodating, knowledgeable, and efficient. I dislike when someone tries t Good experience. Its rare I would say that about any company. They were accommodating, knowledgeable, and efficient. I dislike when someone tries to sell or up sell anything using a variety of what I see as dishonest techniques. Did't get any of that here. More
Great service. Great people. I went to Center Subaru for a recall repair. Everyone I dealt with was professional, polite, and competent. They were very punctual. They took very go I went to Center Subaru for a recall repair. Everyone I dealt with was professional, polite, and competent. They were very punctual. They took very good care of me. They made the necessary repair within the time frames specified. It seems to be a very well run dealership. I was impressed. More
Great Service Service was great as usual. Mark & Liza were excellent especially in this difficult time with the Covid-19 concerns. Will continue to use this dealers Service was great as usual. Mark & Liza were excellent especially in this difficult time with the Covid-19 concerns. Will continue to use this dealership for sales and service More