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Genesis of Naples - Service Center

Naples, FL

4.5
360 Reviews
Call Service Center (239) 325-1999

360 Reviews of Genesis of Naples - Service Center

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June 26, 2025

Great selection of vehicles and no pressure sales. Our experience with our new 2025 GV 80 was seamless. This our third Genesis from Genesis of Naples. We love their cars and their personal care. Highl More

by JJMCMANUS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Jiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Genesis of Naples responded

Thank you for sharing your experience with us! We're glad you received seamless service from our team at Genesis of Naples. Enjoy your new 2025 GV80!

June 25, 2025

A a a a a a a a a a a a a a a a a More

by markkopser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polish guy
Report | Print
Jun 25, 2025 -

Genesis of Naples responded

Mark, thank you for being such a great customer of Genesis of Naples!

June 25, 2025

Jorge Sierra took care of me as if I were the only person there. I love the service department at Genesis of Naples! More

by MICHAELFARETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pawel Bartnicki
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Jun 25, 2025 -

Genesis of Naples responded

Michael, we're elated to hear that Jorge provided you with exceptional service at Genesis of Naples. Thank you for sharing your experience!

June 25, 2025

Despite the conditions with the remodeling Peter took very good care of us. We appreciated his help and concern very much. More

by NJROOKS43
Recommend Dealer
Yes
Employees Worked With
Peter Franks Five Star
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Jun 26, 2025 -

Genesis of Naples responded

Thank you for your patience during our remodeling at Genesis of Naples. We're glad to hear Peter took great care of you and provided the assistance you needed!

June 21, 2025

Our service tech JD is very responsive and the valet service is on time and a very helpful option!! More

by mike@imcproperties.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD
Report | Print
Jun 23, 2025 -

Genesis of Naples responded

Thanks a million, Mike, from JD and the Genesis of Naples Team!

June 21, 2025

Service rep was very helpful. I haas requested a loaner but there were none available so they arranged for an Uber to take me home and pick me up when my service was completed lat More

by scottbc2303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Genesis of Naples responded

We're glad to hear that our team at Genesis of Naples was able to assist you with transportation while your service was completed. Thank you for sharing your experience, and we look forward to serving you again in the future!

June 20, 2025

Jorge was patient and thorough. He was extremely courteous. He will be the reason my wife and I come back here. More

by SNLWINSLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Genesis of Naples responded

We're overjoyed to hear that Jorge provided such a positive experience at Genesis of Naples! It's wonderful knowing his patience and courtesy made an impact. We look forward to welcoming you both back in the future!

June 18, 2025

I had an issue with my car, they took in in right away. I got my car back and my issues were resolved. More

by Jhon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Report | Print
Jun 20, 2025 -

Genesis of Naples responded

Jhon, we're glad to hear that our team at Genesis of Naples was able to resolve your car issues promptly. Thank you for sharing your experience with us!

June 14, 2025

All the service personnel are great. Pawel Bartnicki in particular pays close attention to the customer's needs. More

by felicia.manhart
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel Bartnicki
Report | Print
Jun 16, 2025 -

Genesis of Naples responded

Felicia, we're delighted to hear that Pawel and the team at Genesis of Naples provided such attentive service. Thank you for sharing your experience with us!

June 13, 2025

Peter Frank is an outstanding Service Member and always gives excellent customer service. He always knowledgeable and helpful. I will always use Genesis of Naples for my service because of the quality of More

by Neyo Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Frank
Report | Print
Jun 16, 2025 -

Genesis of Naples responded

Neyo, we're delighted to hear that Peter Frank has been providing you with excellent service at Genesis of Naples. Thank you for your loyalty and kind words about our team!

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