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Genesis of Naples - Service Center

Naples, FL

4.6
421 Reviews

421 Reviews of Genesis of Naples - Service Center

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August 24, 2025

Excellent service! Working with Michael Colgan made our car buying process smooth and easy. He took the time to help us understand our options and provided us with the More

by GOLDIEMJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Colgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Schipani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Genesis of Naples responded

It's fantastic to hear that Michael made your car-buying experience so smooth and easy. Thank you for choosing Genesis of Naples and for sharing your feedback.

August 23, 2025

service was performed in under one hour while I waited in waiting room that provided beverages More

by JPWFUTBOL64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Genesis of Naples responded

There is nothing better than a great review. Thanks for giving Genesis of Naples your business!

August 22, 2025

Genesis of Naples provided Valet service plus I didn’t have to wait weeks for it. The dealership kept me informed and returned my car within 4 hours. More

by sherrill.britton
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Franks
Aug 25, 2025 -

Genesis of Naples responded

We're delighted that our valet service and efficient turnaround time made your experience seamless! Thank you for choosing Genesis of Naples and sharing your satisfaction!

August 22, 2025

I have had my car serviced at Genesis several times. I have dealt mostly with Patel and find him to be courteous and very knowledgeable. I feel he is always thinking of what is best for me. More

by JMICHAELMCHUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel
Aug 25, 2025 -

Genesis of Naples responded

It's wonderful to hear that Patel has provided you with such outstanding service time and again. We look forward to working with you again at Genesis of Naples! Take care!

August 22, 2025

When the repair was going to take longer than expected the team made sure to provide transportation. Things happen, the outcome is the measure of a true commitment to Customer Service. More

by MBARNHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Aug 25, 2025 -

Genesis of Naples responded

We're pleased to hear our team took care of you and ensured your transportation needs were met during your repair. Thank you for choosing Genesis of Naples and for sharing your feedback with us!

August 22, 2025

Service was great at Genesis they returned the car on time and service was very polite More

by angelavbrincku
Recommend Dealer
Yes
Employees Worked With
Paulo
Aug 25, 2025 -

Genesis of Naples responded

Your review means a lot to us, Angela! Thank you for choosing Genesis of Naples.

August 19, 2025

The repair of my tire was done efficiently. and well. The communication from the service advisor was excellent. More

by ebhebeka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
Aug 22, 2025 -

Genesis of Naples responded

We love to hear that you received great service and efficient communication at Genesis of Naples. We wish you safe and smooth miles ahead! See you next time!

August 15, 2025

Carmine, Jorge and Genesis of Naples did a fantastic job with getting me in and out for service. Always a great experience here and they are highly recommended! More

by Kevin Poeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmine
Aug 18, 2025 -

Genesis of Naples responded

Kevin, we're so happy to hear that Carmine, Jorge, and the team provided you with a great experience at Genesis of Naples. Thanks for the recommendation, we can't wait to assist you again! Safe travels!

August 15, 2025

They all were very helpful. My appointment was on time and service was excellent . I would recommend them. More

by karen.nally02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Genesis of Naples responded

Hi Karen, we appreciate your recommendation and the kind words about our team! See you next time at Genesis of Naples!

August 14, 2025

Every time I visit Genesis Naples I do have a great experience .Jorge is doing an amazing job, friendly , professional, responsive and helpful. More

by predescu.cami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Genesis of Naples responded

We're happy to hear Jorge and the team make each visit a great one at Genesis of Naples! Thank you for your kind words and support! Safe travels!