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Genesis North Orlando - Service Center

Winter Park, FL

4.0
47 Reviews

47 Reviews of Genesis North Orlando - Service Center

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April 25, 2025

Genesis North has great customer service! They always address you when you walk in the door. That alone is enough to recommend them because it is very rare to find professional and friendly s More

by TJWOODARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion Whyte
April 18, 2025

Davion did an excellent job for me. I would absolutely use this service department again! More

by Coach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion
Apr 21, 2025 -

Genesis North Orlando responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 08, 2025

Great dealership. Very attentive to your needs with great communication. Our service advisor Davion, is always eager to help even when busy. We like this dealership s More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion
Apr 12, 2025 -

Genesis North Orlando responded

Hi Sal, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 12, 2025

I love Genesis North Orlando, everyone that I’ve come in contact with has gone above and beyond! More

by Lanevifquain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion and Chris Shimp
Mar 16, 2025 -

Genesis North Orlando responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2025

Service at this dealership was excellent! They picked up my car and kept me informed every step of the way. I took it in for a recall issue and had another issue that I needed to have check More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jai
Jan 17, 2025 -

Genesis North Orlando responded

Hello Cheryl, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

December 28, 2024

I consider myself a loyal customer and always get great service. I traveled over 400 miles to get the service I expect from a dealership. This trip was well worth it! More

by Rayvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Ostreicher is my service adviser.
Dec 29, 2024 -

Genesis North Orlando responded

Hello, thank you so much for the positive review! We hope you have a great day!

October 28, 2024

The staff was very clear about what was going to happen and they were very professional. More

by Barbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion
Nov 01, 2024 -

Genesis North Orlando responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

October 27, 2024

Best automobile dealership in my 60 years of car ownership. Best automobile dealership in my 60 years of car ownership. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion, for the last 2 years service department..
Oct 31, 2024 -

Genesis North Orlando responded

Hi Paul, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

The battery in My GV80 died. I brought it in W/O an appointment and Davion & the service team were super! They got me back on the road in 2hrs. More

by dpglusko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion
Sep 14, 2024 -

Genesis North Orlando responded

Hello, we're happy you found our staff to be so supportive during your experience here at Genesis North Orlando. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 11, 2024

I tried making an appointment for my scheduled maintenance, with a courtesy car, But was told that the next available day was approximately 2weeks later. More

by Sityvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have a name
Sep 13, 2024 -

Genesis North Orlando responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (407) 628-4343 so we can assist you further.

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