Gene Messer Hyundai
Lubbock, TX
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I would recommend our salesman to anyone. He was great when we bought the car, and is really the reason we bought from your dealership. He even came to say hello to us, as we waited for wha He was great when we bought the car, and is really the reason we bought from your dealership. He even came to say hello to us, as we waited for what seemed like forever, when we went in for service. Our receipt says we were promised a different time that we were, by the service personnel. They did agree to wash the car for us though. Overall, I wish I hadn't purchased the maintenance plan, and would just go elsewhere for the service needed. Would buy from G again. Great guy! More
I have dealt with many dealerships and was very impressed with Gene Messer Hyundai! Needless to say, I’m very picky and was totally impressed with dealing with Mike A and everyone I had contact with through with Gene Messer Hyundai! Needless to say, I’m very picky and was totally impressed with dealing with Mike A and everyone I had contact with throughout the process This was by far, my smoothest transaction EVER! Keep up the good work! More
I met with a very professional salesman named Ivan Munoz. He helped me zero in on the vehicle I finally purchased. The whole closing procedure was by far the easiest and quickest I have ever had at a car dea He helped me zero in on the vehicle I finally purchased. The whole closing procedure was by far the easiest and quickest I have ever had at a car dealership. Look forward to the service after the sale. More
Every person I encountered was friendly, directed me to the appropriate department. Auto repair person was Daniel Enriquez was very professional and assisted me, answered all my question. He put me at ease the appropriate department. Auto repair person was Daniel Enriquez was very professional and assisted me, answered all my question. He put me at ease and the entire process was a good experience. He took care of me. Did not take long to tell me what the problem was and took care of. Thanks again. My first time in with my concern and I was impressed as to the way it was handled. Hope the issue resolved, and doesn’t happen again. If it does happen again I feel confident I will be taken care of. Thank you! More
2.5hrs for a pitiful car wash, oil change & tire rotation. Don’t know which took so long but will not get car wash again. Windows are dirty, left hand print (that wasn’t there before) on window. Act rotation. Don’t know which took so long but will not get car wash again. Windows are dirty, left hand print (that wasn’t there before) on window. Actually need to go get my car properly washed now. More
They are very knowledgeable about their vehicles and made the process seamless. We test drove a car and were driving away in about two hours. Highly recommended the process seamless. We test drove a car and were driving away in about two hours. Highly recommended More

