Gates Nissan
Richmond, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Best dealership in KY! I have been going to Gates Nissan for almost 10 years now and have built relationships with both sales and auto repair service employees. They treat I have been going to Gates Nissan for almost 10 years now and have built relationships with both sales and auto repair service employees. They treat you like family and make purchasing and servicing of your vehicle a pleasant experience. The best dealership in Kentucky!! More
Service Dept. Review The service department staff are very helpful and professional! I love the fact that my Rogue is always freshly washed when I pick it up. They are ver The service department staff are very helpful and professional! I love the fact that my Rogue is always freshly washed when I pick it up. They are very busy but always take the time to answer all of my questions and are very polite as well. I appreciate them very much! My experience is always pleasant and I leave feeling great driving a clean vehicle! More
Service and repair Everyone was professional friendly, repaired my car in a timely manner so I would not roast in this heat. They made me feel special. Thanks to everyon Everyone was professional friendly, repaired my car in a timely manner so I would not roast in this heat. They made me feel special. Thanks to everyone. More
Regular Service PRO: Service department is great, I always get prompt attention and they all have great personalities so coming in to get my vehicle serviced is not PRO: Service department is great, I always get prompt attention and they all have great personalities so coming in to get my vehicle serviced is not dreaded CON: I don't receive any coupons for oil changes or other services via email but I'm always receiving emails wanting me to purchase another vehicle from them. Because this is my 4th brand new vehicle I've purchased I would like to receive some sort of discount as a "Loyal Customer" at checkout. I have a friend that purchased her brand new Nissan from a competitor and the deciding factor was she received 3 years free oil changes (the vehicle pricing was the same). More
Great service Fixed my car and made sure the whole car was inspected as well for me to safely drive, gave me price estimates on next service I will be having as wel Fixed my car and made sure the whole car was inspected as well for me to safely drive, gave me price estimates on next service I will be having as well. Nice people too! More
Recent oil change and check-up I called the service department at 8 AM and had an appointment at 11:45 AM. Oil change, tire rotation, and check-up completed in 1.5 hours. Excellent I called the service department at 8 AM and had an appointment at 11:45 AM. Oil change, tire rotation, and check-up completed in 1.5 hours. Excellent service and would highly recommend them. More
Required Service Always polite and friendly. Always greeted with a smile. Quick service with a full explanation of what was done and what may need to be serviced in th Always polite and friendly. Always greeted with a smile. Quick service with a full explanation of what was done and what may need to be serviced in the future. More
Great service Fast, cheap and friendly. Would recommend this Nissan location for maintenance and sales! They cleaned my truck for free when going in for a oil chang Fast, cheap and friendly. Would recommend this Nissan location for maintenance and sales! They cleaned my truck for free when going in for a oil change! More
Continued excellence As always, the staff goes out of their way to accommodate my schedule, make me and my family feel right at home! Prompt and professional service depa As always, the staff goes out of their way to accommodate my schedule, make me and my family feel right at home! Prompt and professional service department that keeps us coming back ! More
Awesome! Anthony was very helpful through our entire experience! All the staff was very friendly, but Anthony went above and beyond for us! Awesome work Anthon Anthony was very helpful through our entire experience! All the staff was very friendly, but Anthony went above and beyond for us! Awesome work Anthony! More