Gates Nissan

Service Brought our 2016 Maxima in for some recall work. The staff is always very friendly and thorough with all work. The location of the dealership is also Brought our 2016 Maxima in for some recall work. The staff is always very friendly and thorough with all work. The location of the dealership is also very convenient. More

Great service Came in for an oil change and the service was great. Everyone was friendly, knowledgeable and helpful. Even my salesperson from the day of purchase in Came in for an oil change and the service was great. Everyone was friendly, knowledgeable and helpful. Even my salesperson from the day of purchase in December of last year. Mike, came up to me and greeted me. Gates Nissan has been a pleasant business to do business with. More

OilChange I always enjoy coming to Gates Nissan for service. Kathy and Pamela are always kind, helpful, and professional. I like everyone I have met at the deal I always enjoy coming to Gates Nissan for service. Kathy and Pamela are always kind, helpful, and professional. I like everyone I have met at the dealership. More

Excellent Service Gates Nissan has one of the best service departments I have ever been associated with. The staff is always so friendly & helpful. The waiting area i Gates Nissan has one of the best service departments I have ever been associated with. The staff is always so friendly & helpful. The waiting area is nice & clean & they keep you informed on the details of your vehicles service needs. More

Maxima service As usual excellent service and treated very well by the staff. The people at Gates understand what keeps business. They are very professional and the As usual excellent service and treated very well by the staff. The people at Gates understand what keeps business. They are very professional and the customer is first. More

Great service again Once again received great service. This was an oil change and 30K check plus a recall repair. Kathy is excellent for scheduling to meet my needs. P Once again received great service. This was an oil change and 30K check plus a recall repair. Kathy is excellent for scheduling to meet my needs. Pamela is a real gem - went through the 30K service items to determine which were really necessary and what other items would be prudent. She reviewed previous service to eliminate items that were recently accomplished (air filter changes) to keep the cost to a minimum. She also made sure I received maximum value for the coupons I had. And as always, the Murano came beck clean from the free wash. More

1st Time Buyer Staff was great (especially Mike). No pressure, laid back atmosphere is what I enjoyed most. Mike answered all questions in detail and we got a deal Staff was great (especially Mike). No pressure, laid back atmosphere is what I enjoyed most. Mike answered all questions in detail and we got a deal worked out in no time at all and I was on the road. He was very genuine and helpful. I live south of London and tried to do business close to home but Gates Nissan and staff made me glad I came to Richmond. Kathy was also very helpful in the service department and I plan on returning here for my service needs. More

tires and alignment Best price around! Kathy got me scheduled and in and out quickly. Buying from Gates Nissan gives me peace of mind- my pathfinder is very well maintain Best price around! Kathy got me scheduled and in and out quickly. Buying from Gates Nissan gives me peace of mind- my pathfinder is very well maintained! I appreciate the mechanics and technicians. More

Last minute servicing needed!! I was completely satisfied with the overall service on my recent visit. Pam and Kathy were exceptional to work with!! They got me in same day, checke I was completely satisfied with the overall service on my recent visit. Pam and Kathy were exceptional to work with!! They got me in same day, checked warranty status, had my problem fixed and made rental car reservations!! Thank you!! More

awesome talked to the people on the phone did not go to dealer ship except to sign papers and pick up truck every one is so nice and helpful and friendly grea talked to the people on the phone did not go to dealer ship except to sign papers and pick up truck every one is so nice and helpful and friendly great service really clean and family oriented treated like someone not just wanting your money More