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Gates Nissan
Richmond, KY
1,078 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for.
For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories.
Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications.
Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,078 reviews
November 03, 2017
Prompt efficient service Always satisfied with the quality of service and professionalism of the entire staff. I am always able to get my vehicle in for my needs promptly. Always satisfied with the quality of service and professionalism of the entire staff. I am always able to get my vehicle in for my needs promptly. More
by Paul226
Employees Worked With
Other Employees :
Pam who takes my money. , Bill Case, Pamela Thompson
November 01, 2017
Consistent excellence. I have been driving to Richmond from Lexington to have my car serviced since I bought my first Nissan in 2010. Excellent service always! That’s why I I have been driving to Richmond from Lexington to have my car serviced since I bought my first Nissan in 2010. Excellent service always! That’s why I keep coming back. More
by Altima14LEX
Employees Worked With
Pamela Thompson
October 31, 2017
Great Service Great service! Pam got my vehicle right away and let me know some problems on the quality inspection they do along with the estimates to get them repa Great service! Pam got my vehicle right away and let me know some problems on the quality inspection they do along with the estimates to get them repaired. More
by Butch53
Employees Worked With
Pamela Thompson
October 29, 2017
Great service. GREAT customer service. Repairs made quickly and with no fuss. Customer courtesy exceptional. The employees make sure you know your business is ap GREAT customer service. Repairs made quickly and with no fuss. Customer courtesy exceptional. The employees make sure you know your business is appreciated. A loaner vehicle was provided even though I did not request it, and not only was it very convenient, it was a great car. More
by kywonder
October 22, 2017
Fast and friendly service Fast, friendly service. Kathy made sure everything was checked thoroughly. They found that my battery was weak and I was able to get it replaced immed Fast, friendly service. Kathy made sure everything was checked thoroughly. They found that my battery was weak and I was able to get it replaced immediately. More
by cats fan
Employees Worked With
October 21, 2017
Great service! They always help us get our vehicles serviced correctly and efficiently so we can get them back on the road. Thank you for your help! They always help us get our vehicles serviced correctly and efficiently so we can get them back on the road. Thank you for your help! More
by Gobigblue8
October 18, 2017
Oil change and service Everything was ok everyone was very professional and helpful ,the only thing was didn't wash my truck and has been washed every time before said they Everything was ok everyone was very professional and helpful ,the only thing was didn't wash my truck and has been washed every time before said they didn't have no body to do it. More
by Challengerguy
Employees Worked With
October 18, 2017
Wonderful Athena Simmons was an fantastic sales person to work with. Her product knowledge was outstanding. She was a pleasure to work with. I have purchased se Athena Simmons was an fantastic sales person to work with. Her product knowledge was outstanding. She was a pleasure to work with. I have purchased several cars from this dealership and recommend it to all my friends. Wonderful people. More
by eppe13
Employees Worked With
Nick Simmons
October 11, 2017
Great Experience Had a great experience, Athena was great and really helped me find what I was looking for. The experience was fast and hassle free. Highly recommend. Had a great experience, Athena was great and really helped me find what I was looking for. The experience was fast and hassle free. Highly recommend. More
by Mike S
Employees Worked With
Athena Simmons
October 10, 2017
ATHENA SIMMONS I WOULD RECOMMEND THIS DEALERSHIP. THEY ARE VERY FRIENDLY AND MEET YOU AT THE DOOR TO WELCOME YOU TO THEIR BUSINESS. ATHENA WAS VERY HELPFUL AND MAD S I WOULD RECOMMEND THIS DEALERSHIP. THEY ARE VERY FRIENDLY AND MEET YOU AT THE DOOR TO WELCOME YOU TO THEIR BUSINESS. ATHENA WAS VERY HELPFUL AND MAD SEVERAL CALLS TO ME AFTER THE SALE. THIS MAKES THE THIRD NEW NISSAN I HAVE PURCHASED FROM GATES AND I HIGHLY RECOMMEND THEM FOR YOUR NEXT NEW OR USED CAR More
by linda6853
Employees Worked With
ATHENA SIMMONS
