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Gastonia Chrysler Dodge Jeep Ram - Service Center

Gastonia, NC

4.6
574 Reviews

574 Reviews of Gastonia Chrysler Dodge Jeep Ram - Service Center

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July 12, 2023

I feel I was way overcharged to solve a key fob issue. These key fobs are already very expensive and I was charged double that price for a new one. It included shop supplies. What shop supplies are needed More

by RONGRENIER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Very professional facility. I was greeted in a quick and friendly manner. The facility was clean and comfortable. More

by georgia437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Josh did a great job taking care of me and my vehicle. Thanks for everything Josh! More

by david.cowen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

The customer service was amazing and so was Ms. Hailey was amazing. I am not from NC and I came overseas to grab my Jeep and she was amazing from the moment we spoke. Thank you so much Ms. Hailey. More

by kimberlyholmes88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

Everyone I encountered in as very professional and answered my questions or assisted me with respect and kindness. I have no issues referring friends and family to this dealership for their service n More

by jscobass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

Everyone was very kind and helpful! I will definitely come back here if need be. More

by ashlee12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Everyone was friendly and knowledgeable. The place was very clean and comfortable for while my truck was serviced. More

by cbumgardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Van" Nocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

I came in for an oil change and a rear axle oil change and I was in and out of there in no time and head friendly service and atmosphere More

by belane110886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Service has always been great. Employes are very understanding to needs as to i wanted done More

by bc31ford
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Craig, Brenda Ayers
July 08, 2023

Hayle was wonderful to work with Lee was very understanding Everyone worked with me on my truck not starting. As a brand new truck this should never had happen More

by lauerarch
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Hyde
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