Gary Mathews Motors
Clarksville, TN
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Excellent The customer service I received was excellent. From the first phone call placed to picking up the truck, the service department was wonderful to work The customer service I received was excellent. From the first phone call placed to picking up the truck, the service department was wonderful to work with. More
Buying a new car Had a great experience while looking to get another car.salesman was very helpful and courteous,also new how to treat a customer.they did a great job Had a great experience while looking to get another car.salesman was very helpful and courteous,also new how to treat a customer.they did a great job taking care of me More
Great service Fast friendly service. Got me right in and back on the road without any hassle. I will definitely be visiting again for my service needs. Fast friendly service. Got me right in and back on the road without any hassle. I will definitely be visiting again for my service needs. More
Doubtful When I arrived at the garage door I had to go ask to be let in. I was told that they were super busy with recalls and apologized for not letting me in When I arrived at the garage door I had to go ask to be let in. I was told that they were super busy with recalls and apologized for not letting me in. I was there for an oil change and tire rotation. Surprisingly my vehicle was ready in 20 minutes. When looking over my bill I noticed an incorrect email address which had never been there before, which they corrected. When I set down in my car my seat was all the way forward. You could at least attempt to put it back where it was and my lights were turned off auto into the off position. Once again put it back like you found it. After I left the dealership I opened the hood and my cabin filter cover was half way closed. Also I have chrome wheels and there wasn't a single finger print on any of the 4 wheels. I have serious doubts that the tire rotation was even done. More
Purchase Truck from webbsite What a great truck a six star experience. John and Greg were spot on The truck is awesome even better than what I expected had a fun trip home to What a great truck a six star experience. John and Greg were spot on The truck is awesome even better than what I expected had a fun trip home to Missouri I will deal with them again with confidence More
Unsatisfied 2 weeks after purchasing a new jeep grand cherokee it was taken in for a service light and tire vibration. The tires were deemed defective and we were 2 weeks after purchasing a new jeep grand cherokee it was taken in for a service light and tire vibration. The tires were deemed defective and we were told we had to take it to a tire place. The dealership did not warrant the tires. After making a 40 mile one way trip to an authorized Goodyear warranty shop and waiting 2 hours the problem turned out to be a tire out of balance. More
Everyone was great and helpful Everyone was very polite and helpful. Help with any questions or concerns I had. The service was quick and they made sure I was comfortable while I wa Everyone was very polite and helpful. Help with any questions or concerns I had. The service was quick and they made sure I was comfortable while I waited for my service. More
Awesome experience All I have to say is if your ride is not running right bring it to Bily Gary he can figure out the problem and fix it right the first time. Will be c All I have to say is if your ride is not running right bring it to Bily Gary he can figure out the problem and fix it right the first time. Will be coming back again in future. Happy customer More
Quality customer service! Car shopping is not one of my favorite pastimes however, my car shopping experience at Gary Mathews was hassle-free, customer friendly and quality ser Car shopping is not one of my favorite pastimes however, my car shopping experience at Gary Mathews was hassle-free, customer friendly and quality service. More
Great service Fast and courteous service. The Express lane is a great idea. The service personnel are knowledgable and let me know there was an open recall on my tr Fast and courteous service. The Express lane is a great idea. The service personnel are knowledgable and let me know there was an open recall on my truck. More